ANB Bank
Loan Servicing Specialist I, II, or III
ANB Bank, Colorado Springs, Colorado, United States, 80509
Description
ANB Bank has financial strength embodied in over $3 billion in assets and ranks in the top 8% of banks nationwide by size and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference.
ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.
Hiring Pay Range:
Loan Servicing Specialist I - $19.25 - $22.63 per hourLoan Servicing Specialist II - $20.50 - $25.25 per hourLoan Servicing Specialist III - $22.00 - $28.50 per hour
The hiring pay range for this position is commensurate with the level of relevant experience and education.
Health & Wellness Benefits (Subject to Eligibility Requirements)
Minimum 4 Weeks of Paid Time Off (PTO)11 Paid HolidaysMedical, Dental, and Vision InsuranceHealth Savings (HSA), Flexible Spending (FSA), and dependent care spending accountsCompany provided Life, AD&D, and Disability Insurance with supplementation options401(k) plan with discretionary company match and profit sharingDiscretionary annual bonus and employee referral incentivesEmployee Assistance Program (EAP)Tuition Reimbursement ProgramSpanish Communication Assistant Program IncentiveEmployee banking productsSummary
Responsible for preparing, processing, booking, and verifying all documentation pertinent to consumer and commercial loans from all regions of ANB Bank.Essential Duties and Responsibilities
Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, Gramm-Leach-Bliley Act (GLBA), as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.Maintains thorough understanding and continuing knowledge regarding, regulatory loan compliance, state laws, bank's credit policy, internal procedures, consumer disclosures, including but not limited to, TRID, RESPA, HMDA and any other overlapping areas of compliance related to loan documentation.Assist with and act as a reference point to lending staff in their various loan process and system duties.Delivers quality of service as defined by department standards.Inputs loan information into various operating systems (including Laser Pro and the core system).Maintains various checklists for documentation compliance.Assists internal customers with various problems, changes and/or inquiries regarding loans in process and/or existing loans and following through to make sure customers needs have been satisfied.Processing and documentation of credit disputes (via E-Oscar or in-person at the branch).Assist in collection and reporting of HMDA data.Process Non-Originated loan requests and comply with Regulation B and HMDA as required.Researching and resolving loan issues that arise from loan documentation or the core system.Loan suspense, deferred fees and shadow suspense account reconciliation.Escrow account maintenance and disbursements.Non-post research and resolution.Process loan rating changes, non-accruals and charge-offs as needed.Maintain loan rate indexes.Flood insurance approval and tracking to ensure compliance with regulation and bank procedure.Insurance exception tracking including working with insurance vendors to ensure compliance with the bank's procedures.Other duties may be assigned.Other Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Balances team and individual responsibilities.Values team settings and approaches work with a positive attitude.Manage stress in times of high volume.Flexibility in daily tasks when team needs assistance.Follows policies and procedures and completes tasks accurately and on time.Supports organization's goals and values.Education and/or Experience
Loan Servicing Specialist I:
One year of prior banking experience; or equivalent combination of education and experience.Basic understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable). Able to meet accuracy, deadline and other goals as set by management.Loan Servicing Specialist II:
At least two years of prior banking experience; or equivalent combination of education and experience.Proficient understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable) and bank lending policy and procedures.Proficient at assigned job duty within the service team department as well as multiple other job duties within the department. Consistently meet accuracy, deadline and other goals as set by management.Preferred experience with Fiserv.Loan Servicing Specialist III:
At least four years of prior servicing related experience; or equivalent combination of education and experience.Advanced understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable) and bank lending policy and procedures. This person is able to lead trainings for the department on any topic and act as a resource for other team members.Proficient at most or all of the job functions within the servicing team. This person is able to train team members on all servicing team functions and helps the team meet their goals. Exceeds accuracy, deadline and other goals as set by management.Proficient with Fiserv.
Work Schedule:
Monday - Friday, 8:00am - 5:00pm
Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran
ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.
ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage rate history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that applicant not provide information on age, date of birth or graduation date from any academic institution, including on resumes.
Anticipated Date of Application
Window Closure
:
10/16/2024 (or until filled)
ANB Bank has financial strength embodied in over $3 billion in assets and ranks in the top 8% of banks nationwide by size and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference.
ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.
Hiring Pay Range:
Loan Servicing Specialist I - $19.25 - $22.63 per hourLoan Servicing Specialist II - $20.50 - $25.25 per hourLoan Servicing Specialist III - $22.00 - $28.50 per hour
The hiring pay range for this position is commensurate with the level of relevant experience and education.
Health & Wellness Benefits (Subject to Eligibility Requirements)
Minimum 4 Weeks of Paid Time Off (PTO)11 Paid HolidaysMedical, Dental, and Vision InsuranceHealth Savings (HSA), Flexible Spending (FSA), and dependent care spending accountsCompany provided Life, AD&D, and Disability Insurance with supplementation options401(k) plan with discretionary company match and profit sharingDiscretionary annual bonus and employee referral incentivesEmployee Assistance Program (EAP)Tuition Reimbursement ProgramSpanish Communication Assistant Program IncentiveEmployee banking productsSummary
Responsible for preparing, processing, booking, and verifying all documentation pertinent to consumer and commercial loans from all regions of ANB Bank.Essential Duties and Responsibilities
Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, Gramm-Leach-Bliley Act (GLBA), as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.Maintains thorough understanding and continuing knowledge regarding, regulatory loan compliance, state laws, bank's credit policy, internal procedures, consumer disclosures, including but not limited to, TRID, RESPA, HMDA and any other overlapping areas of compliance related to loan documentation.Assist with and act as a reference point to lending staff in their various loan process and system duties.Delivers quality of service as defined by department standards.Inputs loan information into various operating systems (including Laser Pro and the core system).Maintains various checklists for documentation compliance.Assists internal customers with various problems, changes and/or inquiries regarding loans in process and/or existing loans and following through to make sure customers needs have been satisfied.Processing and documentation of credit disputes (via E-Oscar or in-person at the branch).Assist in collection and reporting of HMDA data.Process Non-Originated loan requests and comply with Regulation B and HMDA as required.Researching and resolving loan issues that arise from loan documentation or the core system.Loan suspense, deferred fees and shadow suspense account reconciliation.Escrow account maintenance and disbursements.Non-post research and resolution.Process loan rating changes, non-accruals and charge-offs as needed.Maintain loan rate indexes.Flood insurance approval and tracking to ensure compliance with regulation and bank procedure.Insurance exception tracking including working with insurance vendors to ensure compliance with the bank's procedures.Other duties may be assigned.Other Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Balances team and individual responsibilities.Values team settings and approaches work with a positive attitude.Manage stress in times of high volume.Flexibility in daily tasks when team needs assistance.Follows policies and procedures and completes tasks accurately and on time.Supports organization's goals and values.Education and/or Experience
Loan Servicing Specialist I:
One year of prior banking experience; or equivalent combination of education and experience.Basic understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable). Able to meet accuracy, deadline and other goals as set by management.Loan Servicing Specialist II:
At least two years of prior banking experience; or equivalent combination of education and experience.Proficient understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable) and bank lending policy and procedures.Proficient at assigned job duty within the service team department as well as multiple other job duties within the department. Consistently meet accuracy, deadline and other goals as set by management.Preferred experience with Fiserv.Loan Servicing Specialist III:
At least four years of prior servicing related experience; or equivalent combination of education and experience.Advanced understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable) and bank lending policy and procedures. This person is able to lead trainings for the department on any topic and act as a resource for other team members.Proficient at most or all of the job functions within the servicing team. This person is able to train team members on all servicing team functions and helps the team meet their goals. Exceeds accuracy, deadline and other goals as set by management.Proficient with Fiserv.
Work Schedule:
Monday - Friday, 8:00am - 5:00pm
Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran
ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.
ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage rate history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that applicant not provide information on age, date of birth or graduation date from any academic institution, including on resumes.
Anticipated Date of Application
Window Closure
:
10/16/2024 (or until filled)