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Cavender's

Ecommerce Merchandising Supervisor

Cavender's, Tyler, Texas, United States, 75701


Overview

The Ecommerce Merchandising Supervisor will be a subject matter expert and will take a leading role in the development, execution and analysis of Cavender's online merchandising strategy, playing a key role in delivering a superior customer experience, driving engagement and boosting conversion. Collaborating with the Ecommerce team and key stakeholders in merchandising, marketing and technology - ensuring seamless alignment between brand messaging, product strategy, and customer experience on our digital platforms. The role is accountable for Ecommerce performance, site navigation, process optimization and hitting milestones. This role reports to the Director of Ecommerce.It also emphasizes accurate product content, onsite search optimization, and effective site merchandising coordination. The ideal candidate is a passionate leader, focused on brand engagement and continuous improvement, thriving in a fast-paced environment with an eye for detail and the ability to influence both internal and external stakeholders.

Duties and ResponsibilitiesSupport the "Cavender's Culture" and drive our Mission, Vision, and ValuesAssist in the creation of, maintenance and adherence of Cavender's Ecommerce Merchandising standards and guidelines, in partnership with merchandising, technology and marketing stakeholdersManage the process for new product listings, ensuring accurate imagery, descriptions, attributes, and categorizationLeverage expertise in site navigation to ensure an intuitive user experience, optimizing category structures, product sorting, and navigation pathways to enhance ease of useReview the site daily to ensure proper product categorization and promotional functionalityDevelop SEO-optimized copy for product listings, brand pages, and special landing pages, ensuring content is search-friendly and highlights key featuresUtilize expertise in taxonomy to structure product categories and attributes effectively, ensuring a logical and user-friendly organization that enhances product discoverability and directly impacts site navigation and search performanceDrive site performance by focusing on initiatives that support sales goals, ensuring product presentation, content, and promotions are optimized to maximize conversion and contribute to overall revenue growthCollaborate with internal teams and vendors on product improvements, including content, imagery, pricing, promotions, and assortmentsContribute to homepage messaging by staying updated on campaigns and promotions, ensuring consistency across all channelsManage product uploads, category updates, maintenance, and promotional activitiesMonitor inventory levels in collaboration with Merchandising to ensure availability aligns with demand.Refine site search, product categorization, and sorting through testing and analysis to enhance the customer experienceOptimize on-site search and type-ahead search functionality to deliver more accurate and relevant results, improving the customer's ability to find products quickly and enhancing overall search performanceCoordinate with Merchandising, Marketing, and Digital teams to create and manage landing pages, collections, and promotional pricingQualifications and Requirements

Related BA/BS degree or equivalent relevant professional experienceMinimum 4+ years of relevant experience in Ecommerce Site Merchandising, Fashion Merchandising, Marketing or RetailProven working experience in merchandising on a similar retail siteHands-on experience of an Ecommerce platform - SFCCStrong interpersonal skills with an ability to work independently and effectively cross-functionallyProven ability to be self-motivated and self-directedHighly organized with an ability to prioritize and multi-task with a strong attention to detail and processExcellent organizational skills and strong customer relationship skillsSuperior skills working with software programs including Microsoft Word, Excel, and basic web toolsStrong analytical skills and knowledge of website analytics toolsGeneral understanding of common Ecommerce KPIs, target setting and external benchmarksUnderstanding of digital marketing/demand generation tactics (e.g. email marketing, SEO/PPC, digital display, etc.) and the associated success metricsAbility to utilize data to drive site merchandising and marketing decisionsAbility to effectively prioritize and execute tasks in a high-pressure environmentExcellent written and verbal communication skillsFlexible during times of changeBased in Tyler, TX at our home office; East Texas area residenceTravel up to 10% as requiredPreferred Skills

Degree in Marketing, Merchandising, Fashion or AdvertisingFootwear and apparel experience is a plusAbility to handle confidential materials and matters with discretionExperience at working both independently and in a team-oriented, collaborative environmentComfortable communicating and presenting at all levels

Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.