Louisiana State University
Computer Analyst II
Louisiana State University, Baton Rouge, Louisiana, us, 70873
All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Job Posting Title:Computer Analyst II
Position Type:Professional / Unclassified
Department:LSUAM AA - SA - H&WB - URec - BusMgmt - Marketing and Communication (Jesse Rice (00076879))
Work Location:0102 Student Recreation Complex
Pay Grade:Professional Hourly
Job Description:Computer Analyst II
The function and purpose is to support network-connected servers, custom application databases, individual computers, including 30+ admin users, email, and 100+ computers on the fitness floor, 2 smart classrooms, coordinates network security, user training and related documentation, coordinates development and maintenance of custom applications, provides user support to admin staff and all fitness equipment clients. This position reports to the Assistant Director of Technology and Communications.
Job Responsibilities:
60% Administrative Support:
Support UREC's network-connected devices (100+ pieces of fitness equipment, 30+ administrative computers, 2 smart classrooms, physical and virtual servers, marketing suite, iris scanners, point of sale computers including credit card and tiger cash interface; Adhere to a $300,000+ technology budget used to upgrade and maintain the network-connected systems. Provide technical assistance in maintaining software for automation of UREC's processes: program registration, faculty/staff membership purchases and court reservations; Serve as the secondary point of contact with Innosoft Fusion (rec management software), SubItUp (time & attendance and scheduling software), Screencloud (digital signage management software), FusionWAVE (digital signage management software), FusionPLAY (intramural leagues scheduling software). Coordinate operation/maintenance of UREC networks using the campus-wide backbone; Implement, maintain, and support hardware/software for physical and virtual servers; Provide user support and training service for staff at all levels by providing technical information and assistance on a wide range of IT related issues; Maintain user manuals and other technical documentation.
30% Quality Control:
Serves as tertiary liaison with various areas within the Office of Technology Services (ITS); Coordinate and monitor data exchange between departmental servers and other campus computers; Serve as security officer for the networks, manage user login ids and passwords, monitor usage, and detect and investigate improper use; Serve as tertiary Restricted Security Officer (RSO) for departmental users in university enterprise system, network administration, and user support; This includes the Office of Telecommunications on issues relating to Microsoft Teams services, data circuits, wireless technologies and Information Technology Support (ITS) on issues relating to Computing Services support of our operations and projects to integrate the ITS help desk systems with UREC operations.
10% Other Duties as Assigned:
Other duties as assigned by UREC leadership or Assistant Director. This includes but is not limited to efforts that support broad division/institution efforts including at least 40 hours per year spent helping divisional initiatives such as Move-In Day, Welcome Week, Family Weekend, Career Expo, Disability Services Finals Testing, other special projects, etc.
Minimum Qualifications:
Bachelor's degree with 1 year of related experience.
LSU is committed to creating an inclusive space where our employees feel valued for their skills and uniqueness. If a candidate does not meet the minimum qualifications as listed but has significant experience within the major job responsibilities, we welcome their application.
Preferred Qualifications:
Bachelor's degree in ISDS, Computer Science, and/or related field with experience in Innosoft Fusion; database management; Windows 10/11 Workstation; Windows Server 2008, 2016, 2019; server and desktop virtualization; networking, active directory, and user support; hardware troubleshooting, repair, and replacement; and database management.
Preferred Certifications:
CompTIA A+ Certification
Additional Information:
Must be able to walk up 4 flights of stairs while carrying technology equipment including but not limited to computers, servers, printers, etc.
Due to the position's physical requirements, a pre-employment physical examination will be required per FASOP: HR-04.
Additional Job Description:
Special Instructions:Applications will be accepted online on the LSU Careers website. Requested application materials include a letter of interest; curriculum vitae or resume; and the names, telephone numbers, and e-mail addresses of at least three professional references. A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required prior to hire. Salary will be competitive and commensurate with qualifications. An offer of employment is contingent on a satisfactory pre-employment background check. For questions or concerns regarding the status of your application or salary ranges, please contact Jesse Rice at 225-578-8481 or jesserice@lsu.edu.
Posting Date:October 8, 2024
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check -
An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits -
LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSU is an Equal Opportunity Employer and SAME Agency:
LSU is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (hr@lsu.edu).
HCM Contact Information:
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Job Posting Title:Computer Analyst II
Position Type:Professional / Unclassified
Department:LSUAM AA - SA - H&WB - URec - BusMgmt - Marketing and Communication (Jesse Rice (00076879))
Work Location:0102 Student Recreation Complex
Pay Grade:Professional Hourly
Job Description:Computer Analyst II
The function and purpose is to support network-connected servers, custom application databases, individual computers, including 30+ admin users, email, and 100+ computers on the fitness floor, 2 smart classrooms, coordinates network security, user training and related documentation, coordinates development and maintenance of custom applications, provides user support to admin staff and all fitness equipment clients. This position reports to the Assistant Director of Technology and Communications.
Job Responsibilities:
60% Administrative Support:
Support UREC's network-connected devices (100+ pieces of fitness equipment, 30+ administrative computers, 2 smart classrooms, physical and virtual servers, marketing suite, iris scanners, point of sale computers including credit card and tiger cash interface; Adhere to a $300,000+ technology budget used to upgrade and maintain the network-connected systems. Provide technical assistance in maintaining software for automation of UREC's processes: program registration, faculty/staff membership purchases and court reservations; Serve as the secondary point of contact with Innosoft Fusion (rec management software), SubItUp (time & attendance and scheduling software), Screencloud (digital signage management software), FusionWAVE (digital signage management software), FusionPLAY (intramural leagues scheduling software). Coordinate operation/maintenance of UREC networks using the campus-wide backbone; Implement, maintain, and support hardware/software for physical and virtual servers; Provide user support and training service for staff at all levels by providing technical information and assistance on a wide range of IT related issues; Maintain user manuals and other technical documentation.
30% Quality Control:
Serves as tertiary liaison with various areas within the Office of Technology Services (ITS); Coordinate and monitor data exchange between departmental servers and other campus computers; Serve as security officer for the networks, manage user login ids and passwords, monitor usage, and detect and investigate improper use; Serve as tertiary Restricted Security Officer (RSO) for departmental users in university enterprise system, network administration, and user support; This includes the Office of Telecommunications on issues relating to Microsoft Teams services, data circuits, wireless technologies and Information Technology Support (ITS) on issues relating to Computing Services support of our operations and projects to integrate the ITS help desk systems with UREC operations.
10% Other Duties as Assigned:
Other duties as assigned by UREC leadership or Assistant Director. This includes but is not limited to efforts that support broad division/institution efforts including at least 40 hours per year spent helping divisional initiatives such as Move-In Day, Welcome Week, Family Weekend, Career Expo, Disability Services Finals Testing, other special projects, etc.
Minimum Qualifications:
Bachelor's degree with 1 year of related experience.
LSU is committed to creating an inclusive space where our employees feel valued for their skills and uniqueness. If a candidate does not meet the minimum qualifications as listed but has significant experience within the major job responsibilities, we welcome their application.
Preferred Qualifications:
Bachelor's degree in ISDS, Computer Science, and/or related field with experience in Innosoft Fusion; database management; Windows 10/11 Workstation; Windows Server 2008, 2016, 2019; server and desktop virtualization; networking, active directory, and user support; hardware troubleshooting, repair, and replacement; and database management.
Preferred Certifications:
CompTIA A+ Certification
Additional Information:
Must be able to walk up 4 flights of stairs while carrying technology equipment including but not limited to computers, servers, printers, etc.
Due to the position's physical requirements, a pre-employment physical examination will be required per FASOP: HR-04.
Additional Job Description:
Special Instructions:Applications will be accepted online on the LSU Careers website. Requested application materials include a letter of interest; curriculum vitae or resume; and the names, telephone numbers, and e-mail addresses of at least three professional references. A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required prior to hire. Salary will be competitive and commensurate with qualifications. An offer of employment is contingent on a satisfactory pre-employment background check. For questions or concerns regarding the status of your application or salary ranges, please contact Jesse Rice at 225-578-8481 or jesserice@lsu.edu.
Posting Date:October 8, 2024
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check -
An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits -
LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSU is an Equal Opportunity Employer and SAME Agency:
LSU is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (hr@lsu.edu).
HCM Contact Information:
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.