Experis
US - Access Control- Sr Technical Support Assistant
Experis, Phoenix, Arizona, United States, 85003
Job title - Sr Technical Support AssistantContract on W2 for a duration of 6/12+ months (possibility for extensions)Work type - Hybrid - 3 days Onsite/2 RemoteShift - 1st Shift- Flexible hoursPay Budget - $30 - $40
REQUIRED4-6yrs of experience.Troubleshoot a network issue in Linux/Windows OS.RESPONSIBILITY
Provides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email and personnel requests for technical support.Documents, tracks, and monitors the problem to ensure a timely resolution.May require an associate's degree in a related area and related experience and able to show proven capabilities in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks.May lead and direct the work of others.Typically reports to a supervisor or manager.A wide degree of creativity and latitude is expected.
REQUIRED4-6yrs of experience.Troubleshoot a network issue in Linux/Windows OS.RESPONSIBILITY
Provides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email and personnel requests for technical support.Documents, tracks, and monitors the problem to ensure a timely resolution.May require an associate's degree in a related area and related experience and able to show proven capabilities in the field or in a related area.Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of complicated tasks.May lead and direct the work of others.Typically reports to a supervisor or manager.A wide degree of creativity and latitude is expected.