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Service Express

HR Director for global sales & marketing

Service Express, Grand Rapids, Michigan, us, 49528


The HR Director will be working closely with the Global CRO and CMO to implement the overall people strategy.

This role involves managing employee relations, recruitment, performance management, compensation, benefits, compliance, and organizational development for the global sales and marketing function.

Key Responsibilities:

Strategic Leadership: Develop and implement HR strategies that support business goals, focusing on talent acquisition, retention, and employee engagement in the sales and marketing function.

Partner with the leadership team to provide HR guidance and align human capital with organizational goals.

Talent Acquisition & Workforce Planning: Oversee recruitment efforts to attract top talent and build a diverse workforce. Lead workforce planning to ensure the right talent is in place to support growth and operational needs.

Performance Management & Employee Development: Implement and manage performance evaluation systems, employee development plans, and career progression programs. Create and promote a culture of continuous learning and professional development.

Employee Relations & Culture: Foster a positive and inclusive workplace culture, ensuring alignment with company values. Manage and resolve complex employee relations issues, conducting investigations as needed. Promote diversity, equity, and inclusion initiatives across the organization.

Compensation & Benefits: Oversee the design and implementation of competitive compensation and benefits programs. Ensure internal equity and external competitiveness in alignment with the organization's budget and goals.

Lead a small team of Senior HR Business Partners.

Qualifications:

At least 7-10 years of progressive experience in HR, with at least 3-5 years in a leadership role.

3-5 years of experience with partnering with sales organizations.

Experience with operating within a global HR organization and M&A.

Proven experience in talent acquisition, performance management, employee relations, and compensation.

Excellent leadership, communication, and interpersonal skills.

Ability to lead and manage change effectively in a fast-paced environment. Strategic thinking and problem-solving abilities.

Strong leadership and team-building skills.

Excellent communication and negotiation skills; ability to balance strategic and operational priorities.

Commitment to fostering a positive and inclusive workplace culture.

What you will get:

Up to $170,000 annual salary plus bonus.

Hybrid working.

On-call Rota at an additional rate.

Workplace flexibility that empowers our employees.

Personal growth and advancement opportunities.

Paid volunteer hours and birthday off.

Several health insurance offerings that start on day one.

50% health club membership reimbursement.

Company 401k match.

#LI-Hybrid

Service Express is an

equal opportunity

employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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