Senior Product Manager, Payments

San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Second to holding money in a secure place, the quintessential tenet of a banking experience is to enable users to move money. The Payments team at Mercury is obsessively focused on building scalable, reliable, and lightning-fast payment systems that form the bedrock of our customers’ financial operations. As a product manager on this team, you’ll work to make payments seamless for users, enabling them to focus on running their business. This is a technical product role that requires empathy and foresight into our users’ present and future needs as they pertain to sending and receiving money. You will collaborate across internal and external teams to jointly shape plans that lead to great payment experiences, working tirelessly to mask the “under the hood” complexities for our users. You will utilize your data acuity and customer insights to better prioritize and justify the payments roadmap. Secure, reliable, thoughtful, and (perhaps) magical, is how a user should describe a payment made on Mercury. Your primary focus will be making the 'send money' experience so intuitive and effortless that users barely realize they're engaging in a complex financial transaction. As part of the journey, we would expect you to:

Co-own an ambitious product roadmap focused on lovable payment experiences from ideation to execution with design, data, and engineering. Create a sending money experience so smooth and reliable that it continues to be a key differentiator for Mercury in the competitive fintech landscape. Prioritize areas of product investment using a range of qualitative and quantitative inputs, which often require making tradeoffs in a highly ambiguous environment. Be a collaborative powerhouse across Mercury, ensuring stakeholders are brought in and aligned on the vision of Mercury payments and feel joint ownership over strategy and results. Think through the unit economics of payments, especially as it relates to our banking partnerships strategy. Clearly communicate technical and non-technical product specifications for payment improvements/features to enable efficiency across a wide breadth of stakeholders. Drive accountability — hold yourself and others accountable in service of great work. Some things that might make you successful in a role like this:

7+ years of relevant product management experience, including 4+ years of experience within banking, payments, international wires, and ACH in a fintech setting. Strong UX sensibility with a track record of creating intuitive, user-friendly financial products. Experience conducting user research and translating insights into product improvements. Proficiency in using data analytics to inform UX decisions and measure the impact of product changes. Ability to balance deep technical understanding of product and partner requirements with a relentless focus on user experience. Be able to take complex problems and distill them into first principles, always keeping the end-user in mind. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $203,100 - $238,900 Canadian employees (any location): CAD 184,800 - 217,400 We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities.

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