Marriott International
Director of Group Sales
Marriott International, Denver, Colorado, United States, 80285
Additional InformationJob Number
24177031Job Category
Sales & MarketingLocation
Sheraton Denver Downtown Hotel, 1550 Court Place, Denver, Colorado, United StatesSchedule
Full-TimePosition Type
Management
JOB SUMMARYFunctions as the leader of the property's group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
CANDIDATE PROFILEEducation and ExperienceRequired:2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.OR4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.Preferred:4 year college degree.Demonstrated skills in supervising a team.Group sales experience.
CORE WORK ACTIVITIESManaging Sales ActivitiesFunctions as the leader of the property's group sales effort for properties with a significant number of events over 300 peak rooms.Solicits, books and develops local group business.Recommends booking goals for sales team members.Develops and manages group sales revenue and operation budgets, and provides forecasting reports.Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market.Assists with selling, implementation and follow-through of group sales promotions.Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions.Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.Monitors the effective resolution of guest issues that arise as a result of the sales process.Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.Performs other duties, as assigned, to meet business needs.
Building Successful RelationshipsWorks collaboratively with off-property sales channels to verify the property needs are being achieved.Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments.Executes exemplary customer service to drive customer satisfaction and loyalty.Develops a close working relationship with operations to execute strategies at the hotel level.
LeadershipManages and directs the on-property group sales effort to achieve hotel revenue goals.Works with the Director of Sales and Marketing to establish understanding of sales strategy.Partners with Human Resources to attract, develop and retain the right people.Sets goals and expectations for direct reports using the Leadership Performance Process (LPP).Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR).Identifies, trains and mentors group sales associates.
COMPENSATION AND BENEFITSThe salary range for this position is $125,000 to $158,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, and other incentives. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
EQUAL OPPORTUNITY EMPLOYERMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.#J-18808-Ljbffr
24177031Job Category
Sales & MarketingLocation
Sheraton Denver Downtown Hotel, 1550 Court Place, Denver, Colorado, United StatesSchedule
Full-TimePosition Type
Management
JOB SUMMARYFunctions as the leader of the property's group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events.
CANDIDATE PROFILEEducation and ExperienceRequired:2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.OR4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.Preferred:4 year college degree.Demonstrated skills in supervising a team.Group sales experience.
CORE WORK ACTIVITIESManaging Sales ActivitiesFunctions as the leader of the property's group sales effort for properties with a significant number of events over 300 peak rooms.Solicits, books and develops local group business.Recommends booking goals for sales team members.Develops and manages group sales revenue and operation budgets, and provides forecasting reports.Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market.Assists with selling, implementation and follow-through of group sales promotions.Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions.Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.Monitors the effective resolution of guest issues that arise as a result of the sales process.Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.Performs other duties, as assigned, to meet business needs.
Building Successful RelationshipsWorks collaboratively with off-property sales channels to verify the property needs are being achieved.Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments.Executes exemplary customer service to drive customer satisfaction and loyalty.Develops a close working relationship with operations to execute strategies at the hotel level.
LeadershipManages and directs the on-property group sales effort to achieve hotel revenue goals.Works with the Director of Sales and Marketing to establish understanding of sales strategy.Partners with Human Resources to attract, develop and retain the right people.Sets goals and expectations for direct reports using the Leadership Performance Process (LPP).Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR).Identifies, trains and mentors group sales associates.
COMPENSATION AND BENEFITSThe salary range for this position is $125,000 to $158,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, and other incentives. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
EQUAL OPPORTUNITY EMPLOYERMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.#J-18808-Ljbffr