AVP, Internal Audit Manager

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren't loan numbers - they're homeowners.Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for an AVP, Internal Audit Manager to join our team!Reporting to Internal Audit leadership, the position leads planning, executing, and reporting on internal audits and audit issue validations as the lead auditor-in-charge. The role is responsible for leading the assigned audit team in evaluating processes to identify risks and assess and test the design and effectiveness of mitigating internal controls, using data analysis where appropriate.The position analyzes results, identifies issues, and provides improvement recommendations. Additionally, the role executes audits with sufficient quality to support conclusions in alignment with approved audit methodologies. The Audit Manager has responsibility for audit projects, including work performed by more junior team members.The position establishes and maintains stakeholder relationships, for effective communication and collaboration. The role may execute special projects intended to improve and mature the internal audit program, as assigned.What you will do for Fay:Lead internal audits and audit issue validations as the lead auditor-in-charge.Perform audit planning to develop an understanding of the function, specific risks to be evaluated, and key mitigating controls.Partner to develop appropriate scope and approach to achieve audit objectives, including regulatory compliance.Conduct walkthroughs, to identify key risks and controls, and perform design assessments to confirm control design is appropriate to mitigate the related risk.Develop a sampling approach, draft control testing procedures, and execute testing, to evaluate established controls for operating effectiveness.Perform substantive testing using data analytics where appropriate (Excel)Assist in the development of formal written reports to communicate ongoing audit status and final results to management.Utilize analytical and problem-solving skills to ensure audit observations and associated risks and root causes are understood, rated, clearly articulated, and presented to stakeholders with relevant guidance and recommendations that add value to areas auditedIdentify and draft issues for remediation and recommendations for process improvements, as appropriate, to add value to areas auditedMonitor audit issue remediation, assess the design of corrective actions, and perform validation testing, to ensure risks are effectively remediatedManage assignments with a focus on efficient and timely execution, to meet audit timelines, and execute assignments with appropriate quality to support the audit objective and conclusionContribute to the development of a high-performing team of audit professionals through training and mentoring of junior team members. Contribute to the development of a high-performing team of audit professionals through training and mentoring of junior team membersParticipate in and/or lead department projects and/or initiatives as assigned, including audit projectsDemonstrate ability to manage and prioritize multiple simultaneous assignments to established timelinesUpdate audit assignment and timeline tracking system accurately and timelyProvide assigned audit resources with effective direction, oversight, monitoring and feedbackUphold and ensure strict adherence to standards, policies, and proceduresEstablish and maintain positive working relationships with stakeholdersDevelop domain knowledge of Fay's business to include an understanding of department goals and organizational objectivesDevelop productive relationships across the organizationEnsure compliance with Fay's policies, processes, practices, and regulatory requirementsModel ethical standards, professionalism, and code of conductDemonstrate behaviors that align with Fay's Values and Operating PrinciplesPerform other duties and responsibilities as assignedWhat you will bring to Fay: Bachelor's degree in Finance, Accounting, Business, or related field; MBA preferredCertified Public Accountant (CPA) or Certified Internal Auditor (CIA) preferred7+ years audit experience3+ years' experience with residential mortgage or other financial services products preferredAdvanced knowledge of and skill in applying internal auditing practices and standardsAdvanced knowledge of risk and control conceptsDemonstrated experience working in a fast-paced work environmentDemonstrated experience leading audit projects with appropriate focus on quality and timely completion.Proficiency in MS Excel, Word, and PowerPointStrong verbal and written communication skillsStrong listening skills with the ability to facilitate meetings and effectively lead discussions Collaborative and consultative work style; high team-orientationStrong interpersonal skills with the ability to develop and maintain effective relationships across the organizationBuild and maintain influence through ongoing development of relationships across the organization.Solid analytical skillsAbility to identify undefined risks and controls through inquiry and documentation reviewAbility to evaluate the design of controls and corrective action plans to mitigate related risks to appropriate risk toleranceStrong business and financial acumenSolid problem-solving abilitiesAbility to solution audit sampling and testing approaches for opining on non-routine processes/controlsSolid decision-making abilities coupled with sound judgmentAbility to analyze and interpret audit data to identify opportunities and propose solutions to management for reviewAbility to evaluate the risk profile of audit observations to determine appropriate dispositionStrong organizational and time management skillsAbility to effectively prioritize in a fast-paced, dynamic environmentResults oriented, with ability to execute in a timely mannerStrong attention to detail; strong compliance orientation; high quality of work productFlexible, open to change, able to learn new things quickly; able to adapt quickly to feedbackSelf-directed; able to work independentlyCollaborative; team-oriented; able to work effectively with othersCompliance/quality orientationComfortable working with ambiguity and uncertaintyEquity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.