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Conexess

IT Project Manager (Genesys Migration)

Conexess, Minneapolis, Minnesota, United States, 55400


Our History:From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.

Who We Are:Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.

Conexess Group is aiding a large healthcare client in their search for an IT Project Manager in a remote capacity. This

is a long-term opportunity with a competitive compensation package.

Responsibilities:

The IT Project Manager - Senior will facilitate the delivery of technology solutions for a defined group of capabilities or products.We are seeking a highly motivated individual to join the Contact Center and Service Operations Product and Planning team.The Contact Center and Service Operations Sr. PM will be responsible for leading one or more large scale, complex, and cross functional programs, often spanning multiple organizations.

Qualifications:

Bachelor's degree (preferred, not required) or equivalent experience.5+ years in technology and/or healthcare businessContact Center Technology project management experience is requiredGenesys Migration to Cisco is HIGHLY preferredProblem-solving skills, the ability to work in a team, a strong work ethic, flexibility and adaptability, communication skills, both verbal and written.Ability to self-manage and drive results a must.Agile Methodology and reporting tool expertise (Jira, Jira Align) preferred.High degree of comfort in a fast paced dynamic/ambiguous environment.Proven skill at balancing technical knowledge with business possibility and acumen.#LI-BB1#LI-Remote