JobRialto
ServiceNow Developer
JobRialto, Phoenix, Arizona, United States, 85003
Job Description:
We are seeking a skilled ServiceNow Developer to join our team.
The ideal candidate will have a strong development background with extensive experience working on the ServiceNow platform, particularly in the areas of Incident Management, Change Management, and Problem Management.
This role requires technical expertise in customizing, implementing, and integrating ServiceNow solutions to support IT Service Management (ITSM) processes.
Key Responsibilities:
Develop and customize ServiceNow applications and workflows, focusing on Incident, Change, and Problem Management.
Collaborate with IT teams to implement solutions aligned with business needs and ITIL processes.
Create and maintain technical documentation for ServiceNow configurations, customizations, and development work.
Troubleshoot and resolve technical issues in the ServiceNow platform, ensuring optimal performance.
Work closely with stakeholders to gather requirements, perform gap analysis, and recommend best practices.
Stay updated with new features and functionality within the ServiceNow platform, and recommend upgrades and process improvements.
Ensure compliance with ServiceNow best practices and governance standards.
Required Skills and Qualifications:
4+ years of experience in ServiceNow development and implementation.
Strong understanding of ServiceNow modules including Incident, Change, and Problem Management.
Experience with scripting in ServiceNow (JavaScript, Glide API).
Proven ability to create and manage workflows, business rules, client scripts, UI actions, and UI policies.
Familiarity with ITIL concepts and processes.
Experience in integrations between ServiceNow and third-party tools (via REST/SOAP APIs).
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration abilities.
Preferred Qualifications:
ServiceNow Certified Application Developer or Certified Implementation Specialist.
Experience with additional ServiceNow modules like Asset Management, Knowledge Management, and CMDB.
Experience in cloud platforms such as AWS or Azure.
Education:
Bachelors Degree
We are seeking a skilled ServiceNow Developer to join our team.
The ideal candidate will have a strong development background with extensive experience working on the ServiceNow platform, particularly in the areas of Incident Management, Change Management, and Problem Management.
This role requires technical expertise in customizing, implementing, and integrating ServiceNow solutions to support IT Service Management (ITSM) processes.
Key Responsibilities:
Develop and customize ServiceNow applications and workflows, focusing on Incident, Change, and Problem Management.
Collaborate with IT teams to implement solutions aligned with business needs and ITIL processes.
Create and maintain technical documentation for ServiceNow configurations, customizations, and development work.
Troubleshoot and resolve technical issues in the ServiceNow platform, ensuring optimal performance.
Work closely with stakeholders to gather requirements, perform gap analysis, and recommend best practices.
Stay updated with new features and functionality within the ServiceNow platform, and recommend upgrades and process improvements.
Ensure compliance with ServiceNow best practices and governance standards.
Required Skills and Qualifications:
4+ years of experience in ServiceNow development and implementation.
Strong understanding of ServiceNow modules including Incident, Change, and Problem Management.
Experience with scripting in ServiceNow (JavaScript, Glide API).
Proven ability to create and manage workflows, business rules, client scripts, UI actions, and UI policies.
Familiarity with ITIL concepts and processes.
Experience in integrations between ServiceNow and third-party tools (via REST/SOAP APIs).
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration abilities.
Preferred Qualifications:
ServiceNow Certified Application Developer or Certified Implementation Specialist.
Experience with additional ServiceNow modules like Asset Management, Knowledge Management, and CMDB.
Experience in cloud platforms such as AWS or Azure.
Education:
Bachelors Degree