Texas Department of Transportation
Web Content Administrator
Texas Department of Transportation, Austin, Texas, us, 78716
Position Information
The Web Services team in the Communications division of TxDOT is looking for a web content administrator to join our award-winning team to help keep Texans across the state informed. You'll support the maintenance and administration of the content management system (CMS) and digital asset management system (DAM) used by the agency. As a cross-functional team, you will work closely with other web administrators, content authors, UX designers, developers, and analytics/data experts to translate user and business needs into innovative solutions. We're looking for a web content administrator that can provide exceptional customer service to users across the agency and offer administrative support to the team. We're looking for someone that excels at identifying opportunities, proactively resolving issues, communicating, and collaborating with cross-functional staff to continually improve user experiences. Our team is passionate about the work we do for the agency and the public, which means the right candidate will be motivated to learn from others, ask insightful questions, pay attention to the details, receive and provide feedback, and advance work independently. Even if you may not meet 100% of all requirements, if you are passionate about innovating in a CMS, working with highly skilled team members, continually learning, manage content and delivering high-caliber results, we would love to hear from you!
Benefits and Perks
At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:
Retirement PlansAlternative and/or Flexible Work SchedulesPaid Leave and HolidaysHealth Premiums paid at 100% for Full-Time EmployeesOn-the-Job TrainingTuition Assistance ProgramHolistic Wellness Program with Leave IncentivesCareer Development and Advancement OpportunitiesFamily-Friendly Policies and ProgramsIn 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.
For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)
Position Description
The role will focus primarily on the administration of content on TxDOT.gov through our content management system. This includes supporting content authors as they update the website, managing the digital asset manager to ensure standards are maintained, and collaborating with team members on content initiatives. The web content administrator will also support the administration of the content management system and the various workflows associated with its management. The ideal candidate would be a someone who has experience working within a CMS, is enthusiastic about web content, can manage multiple projects and is interested in growing their skillset. Our team works on a variety of projects and tasks collaboratively, which means that some days you'll be answering tickets and working directly with authors, and other days, you may be in a meeting discussing a proposed update and working with the team to identify possible solutions. The first month of the job will be focused on learning our systems and acquainting yourself with the team and the agency. This role reports to the Web Services Branch Manager and works under general supervision with moderate latitude for the use of initiative and independent judgment. Employees at this level may assist other staff in performing work of greater complexity.
Essential Duties:
Assists in maintaining day-to-day operation and maintenance of websitesOperates content management system software to update web site content by revising existing pages or creating new onesCollaborates with website UX/UI designers and other stakeholders to prioritize content and website interactions UX interviews and website analyticsImplements file naming standards and content organization for the digital asset management system and AEM CMS based on SEO and information architecture best practices.Trains district and division staff to use the content management system (CMS) to maintain their content.Analyzes the layout of Internet and intranet pages for efficiency and effectiveness; prepares graphics, text, and tables; and determines the size and arrangements of illustrative material and copy.Coordinates and/or performs testing to ensure that websites are accessible and comply with state and federal laws; and compiles findings and prepares reports documenting results.Assists with maintaining publication deadlines; developing and reviewing queries and submissionsAssists in monitoring district and division websites by analyzing web traffic regularly to make suggestions for improvements to web team.Coordinates with administrative, technical and professional personnel to research subject materialsAudits agency websites to remediate insecure form URLs and unsafe cross-origin linksDevelops and oversees content migration strategies and work assignmentsPerforms other job responsibilities as assigned.Minimum Qualifications :
Education : Bachelor's Degree in a related discipline. Relevant experience may be substituted for education on a year per year basis. Substitutions for Minimum Qualifications
Experience : 3 years of experience in web content related activities. (Experience can be satisfied by full time or prorated part time equivalent).
Competencies :
Content management systems and content workflowWebsite development projectsPolicies and procedures used by the communications mediaManage multiple projectsPays close attention to detailsWriting methodologies and strategies to develop and implement appropriate informational and educational materialsAnalyzing and organizing business and technical dataWeb analytics and metricsProviding prompt and courteous customer service; advising customers when delays are necessary and following up on identified problems until resolvedAnalyzing, organizing and communicating complex ideas and information clearly, concisely and effectivelyCommunicating complex ideas and information clearly, concisely, and effectivelyWeb design and use of applicable development tools for web structuresUnderstand and apply basic HTMLShows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervisionEmbraces opportunities to learn and apply emerging technologies to enhance communicationsPhysical Requirements and Working Conditions :
Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small toolsSitting - prolonged periods of timeTalking-expressing or exchanging ideas by spoken wordsClose Visual Acuity-work includes data/figures; view a computer screen; extensive reading
Conditions of Employment :
Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)
The Web Services team in the Communications division of TxDOT is looking for a web content administrator to join our award-winning team to help keep Texans across the state informed. You'll support the maintenance and administration of the content management system (CMS) and digital asset management system (DAM) used by the agency. As a cross-functional team, you will work closely with other web administrators, content authors, UX designers, developers, and analytics/data experts to translate user and business needs into innovative solutions. We're looking for a web content administrator that can provide exceptional customer service to users across the agency and offer administrative support to the team. We're looking for someone that excels at identifying opportunities, proactively resolving issues, communicating, and collaborating with cross-functional staff to continually improve user experiences. Our team is passionate about the work we do for the agency and the public, which means the right candidate will be motivated to learn from others, ask insightful questions, pay attention to the details, receive and provide feedback, and advance work independently. Even if you may not meet 100% of all requirements, if you are passionate about innovating in a CMS, working with highly skilled team members, continually learning, manage content and delivering high-caliber results, we would love to hear from you!
Benefits and Perks
At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:
Retirement PlansAlternative and/or Flexible Work SchedulesPaid Leave and HolidaysHealth Premiums paid at 100% for Full-Time EmployeesOn-the-Job TrainingTuition Assistance ProgramHolistic Wellness Program with Leave IncentivesCareer Development and Advancement OpportunitiesFamily-Friendly Policies and ProgramsIn 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.
For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)
Position Description
The role will focus primarily on the administration of content on TxDOT.gov through our content management system. This includes supporting content authors as they update the website, managing the digital asset manager to ensure standards are maintained, and collaborating with team members on content initiatives. The web content administrator will also support the administration of the content management system and the various workflows associated with its management. The ideal candidate would be a someone who has experience working within a CMS, is enthusiastic about web content, can manage multiple projects and is interested in growing their skillset. Our team works on a variety of projects and tasks collaboratively, which means that some days you'll be answering tickets and working directly with authors, and other days, you may be in a meeting discussing a proposed update and working with the team to identify possible solutions. The first month of the job will be focused on learning our systems and acquainting yourself with the team and the agency. This role reports to the Web Services Branch Manager and works under general supervision with moderate latitude for the use of initiative and independent judgment. Employees at this level may assist other staff in performing work of greater complexity.
Essential Duties:
Assists in maintaining day-to-day operation and maintenance of websitesOperates content management system software to update web site content by revising existing pages or creating new onesCollaborates with website UX/UI designers and other stakeholders to prioritize content and website interactions UX interviews and website analyticsImplements file naming standards and content organization for the digital asset management system and AEM CMS based on SEO and information architecture best practices.Trains district and division staff to use the content management system (CMS) to maintain their content.Analyzes the layout of Internet and intranet pages for efficiency and effectiveness; prepares graphics, text, and tables; and determines the size and arrangements of illustrative material and copy.Coordinates and/or performs testing to ensure that websites are accessible and comply with state and federal laws; and compiles findings and prepares reports documenting results.Assists with maintaining publication deadlines; developing and reviewing queries and submissionsAssists in monitoring district and division websites by analyzing web traffic regularly to make suggestions for improvements to web team.Coordinates with administrative, technical and professional personnel to research subject materialsAudits agency websites to remediate insecure form URLs and unsafe cross-origin linksDevelops and oversees content migration strategies and work assignmentsPerforms other job responsibilities as assigned.Minimum Qualifications :
Education : Bachelor's Degree in a related discipline. Relevant experience may be substituted for education on a year per year basis. Substitutions for Minimum Qualifications
Experience : 3 years of experience in web content related activities. (Experience can be satisfied by full time or prorated part time equivalent).
Competencies :
Content management systems and content workflowWebsite development projectsPolicies and procedures used by the communications mediaManage multiple projectsPays close attention to detailsWriting methodologies and strategies to develop and implement appropriate informational and educational materialsAnalyzing and organizing business and technical dataWeb analytics and metricsProviding prompt and courteous customer service; advising customers when delays are necessary and following up on identified problems until resolvedAnalyzing, organizing and communicating complex ideas and information clearly, concisely and effectivelyCommunicating complex ideas and information clearly, concisely, and effectivelyWeb design and use of applicable development tools for web structuresUnderstand and apply basic HTMLShows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervisionEmbraces opportunities to learn and apply emerging technologies to enhance communicationsPhysical Requirements and Working Conditions :
Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small toolsSitting - prolonged periods of timeTalking-expressing or exchanging ideas by spoken wordsClose Visual Acuity-work includes data/figures; view a computer screen; extensive reading
Conditions of Employment :
Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)