City of Great Falls, MT
Network Administrator
City of Great Falls, MT, Great Falls, Montana, United States, 59404
Salary :
$67,471.00 - $71,440.00 Annually
Location :
Great Falls MT, MT
Job Type:
Regular Full Time
Job Number:
24-00110
Department:
Administration
Division:
Information Technology
Opening Date:
09/04/2024
Closing Date:
Continuous
Union Classification:
Non-Union
Nature of Work
Responsible for providing day-to-day support, maintenance, security and troubleshooting the network infrastructure environment. Work is performed under the general direction of the Information Technology (IT) Director.
Essential Functions of Work
Performs a wide variety of technical and administrative duties in relation to the ongoing development, installation, maintenance and administration of the City's local, wide area (LAN/WAN) and Wi-Fi networks.Builds and manages all of the City's network devices (switches, firewalls, spam filter, mail archiver, VPN's, etc.).Builds and maintains 40+ servers in order to enhance system capability, performance and security.Provides security of the network which includes providing a means to prevent hacks, viruses and unauthorized access to city resources.Works closely with other I.T. Staff to ensure integrity and security of all City network resources.Responsible for building and managing the City's virtual server environment.Performs maintenance and upgrades to server systems to ensure smooth operation and maximum uptime of production applications.Responsible for maintaining the smooth operation of the network which includes minimizing downtime and outages.Troubleshoots and provides hardware and software problem resolution to user-related issues so that computer operation disruptions are minimized.Responsible for implementing best practices to prevent data loss or corruption, including backup solutions and redundant systems.Actively monitors City network and systems to ensure smooth operations, corrects problems as needed.Responsible for diligently entering and managing support tickets, projects and tasks using the City's ITSM software.Plans and manages major network maintenance.Troubleshoots and leads recovery effort for network outages.Backs up and restores networked servers, switches, routers, firewalls and other network devices.Maintains DHCP, DNS, and IP addresses.Maintains VOIP infrastructure,switches and devices.Use network monitoring tools to evaluate performance, troubleshoot issues, monitor throughput and evaluate configurations.Works effectively with vendors and contractors to deploy and maintain network infrastructure.Provides local and remote end user support.Responsible for installation, maintenance and evaluation of software solutions.Education and Experience
Education and experience equivalent to a Bachelor's degree in Computer Science/Network Engineering, or related field,Minimum of five years of experience in computer operations, network support, network security, and/or hardware/software support,Security+, Network+, MCSA (Microsoft Certified Solutions Associate), JNCIA (Juniper Networks Certified Internet Associate) certifications are preferred.NECESSARY SPECIAL QUALIFICATIONSPossession of a valid Montana driver's license.Requirements of Work
Ability to provide a high level of customer service.Possess a thorough knowledge of the principles and practices of networking, computer hardware and software installation, network security, maintenance and repair.Demonstrated ability to accurately diagnose complex network, hardware and software problems and make necessary repairs.Proven ability to design, deploy, upgrade, maintain and support all network devices and servers
Network SwitchesFirewalls, SPAM filter, Email ArchiverWireless AP's, wireless client devicesWindows operating systems
Ability to communicate effectively, both orally and in writing.Ability to establish and maintain effective working relationships with peers, supervisors, other government agencies, vendors and the general public.CORE COMPETENCIESNetwork design, administration and securityNetwork switchesVOIPVirtual environment design and administrationData backups and RestorationScripting languages (Python, Bash, PowerShell)Analytical ThinkingProblem SolvingExcellent CommunicationProven Customer Service AbilityEthicalInitiativeSUPERVISORY RESPONSIBILITYThis position does not supervise staff.WORK ENVIRONMENTWork will be conducted in an office setting or in the field.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is frequently required to stand, walk, sit, bend, climb, twist, reach, kneel, push, pull, ride and perform similar body movements. Must have the ability to perform moderate physical work and to frequently lift and carry up to 50 pounds at a time; the possession of hand/eye coordination sufficient to operate a computer, office equipment, and a motor vehicle; the ability to talkand hear in person or by telephone or two-way radio; and the ability to see and read instructions and reports.EXPECTED HOURS OF WORKThe work schedule is a 40-hour work week, Sunday through Saturday. Work is typically performed Monday through Friday. There may be an occasional need to work beyond the 40 hours per work week for a special project or emergency scenario. This is an exempt position and ineligible for overtime.TRAVELTravel is primarily local to other City work sites during the business day. Occasional travel may be required to attend off-site training and educational opportunities.
Full-time Employee Benefits
The City of Great Falls offers a complete benefits package to our full-time employee including medical, dental, and vision insurance, retirement/pensions, paid holidays, vacation and sick leave. The City offers life and long term disability insurance to all full-time non-union employees. Union employees receive longevity pay. Optional plans are available for employees, flexible spending account, and 457 deferred compensation accounts.
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$67,471.00 - $71,440.00 Annually
Location :
Great Falls MT, MT
Job Type:
Regular Full Time
Job Number:
24-00110
Department:
Administration
Division:
Information Technology
Opening Date:
09/04/2024
Closing Date:
Continuous
Union Classification:
Non-Union
Nature of Work
Responsible for providing day-to-day support, maintenance, security and troubleshooting the network infrastructure environment. Work is performed under the general direction of the Information Technology (IT) Director.
Essential Functions of Work
Performs a wide variety of technical and administrative duties in relation to the ongoing development, installation, maintenance and administration of the City's local, wide area (LAN/WAN) and Wi-Fi networks.Builds and manages all of the City's network devices (switches, firewalls, spam filter, mail archiver, VPN's, etc.).Builds and maintains 40+ servers in order to enhance system capability, performance and security.Provides security of the network which includes providing a means to prevent hacks, viruses and unauthorized access to city resources.Works closely with other I.T. Staff to ensure integrity and security of all City network resources.Responsible for building and managing the City's virtual server environment.Performs maintenance and upgrades to server systems to ensure smooth operation and maximum uptime of production applications.Responsible for maintaining the smooth operation of the network which includes minimizing downtime and outages.Troubleshoots and provides hardware and software problem resolution to user-related issues so that computer operation disruptions are minimized.Responsible for implementing best practices to prevent data loss or corruption, including backup solutions and redundant systems.Actively monitors City network and systems to ensure smooth operations, corrects problems as needed.Responsible for diligently entering and managing support tickets, projects and tasks using the City's ITSM software.Plans and manages major network maintenance.Troubleshoots and leads recovery effort for network outages.Backs up and restores networked servers, switches, routers, firewalls and other network devices.Maintains DHCP, DNS, and IP addresses.Maintains VOIP infrastructure,switches and devices.Use network monitoring tools to evaluate performance, troubleshoot issues, monitor throughput and evaluate configurations.Works effectively with vendors and contractors to deploy and maintain network infrastructure.Provides local and remote end user support.Responsible for installation, maintenance and evaluation of software solutions.Education and Experience
Education and experience equivalent to a Bachelor's degree in Computer Science/Network Engineering, or related field,Minimum of five years of experience in computer operations, network support, network security, and/or hardware/software support,Security+, Network+, MCSA (Microsoft Certified Solutions Associate), JNCIA (Juniper Networks Certified Internet Associate) certifications are preferred.NECESSARY SPECIAL QUALIFICATIONSPossession of a valid Montana driver's license.Requirements of Work
Ability to provide a high level of customer service.Possess a thorough knowledge of the principles and practices of networking, computer hardware and software installation, network security, maintenance and repair.Demonstrated ability to accurately diagnose complex network, hardware and software problems and make necessary repairs.Proven ability to design, deploy, upgrade, maintain and support all network devices and servers
Network SwitchesFirewalls, SPAM filter, Email ArchiverWireless AP's, wireless client devicesWindows operating systems
Ability to communicate effectively, both orally and in writing.Ability to establish and maintain effective working relationships with peers, supervisors, other government agencies, vendors and the general public.CORE COMPETENCIESNetwork design, administration and securityNetwork switchesVOIPVirtual environment design and administrationData backups and RestorationScripting languages (Python, Bash, PowerShell)Analytical ThinkingProblem SolvingExcellent CommunicationProven Customer Service AbilityEthicalInitiativeSUPERVISORY RESPONSIBILITYThis position does not supervise staff.WORK ENVIRONMENTWork will be conducted in an office setting or in the field.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is frequently required to stand, walk, sit, bend, climb, twist, reach, kneel, push, pull, ride and perform similar body movements. Must have the ability to perform moderate physical work and to frequently lift and carry up to 50 pounds at a time; the possession of hand/eye coordination sufficient to operate a computer, office equipment, and a motor vehicle; the ability to talkand hear in person or by telephone or two-way radio; and the ability to see and read instructions and reports.EXPECTED HOURS OF WORKThe work schedule is a 40-hour work week, Sunday through Saturday. Work is typically performed Monday through Friday. There may be an occasional need to work beyond the 40 hours per work week for a special project or emergency scenario. This is an exempt position and ineligible for overtime.TRAVELTravel is primarily local to other City work sites during the business day. Occasional travel may be required to attend off-site training and educational opportunities.
Full-time Employee Benefits
The City of Great Falls offers a complete benefits package to our full-time employee including medical, dental, and vision insurance, retirement/pensions, paid holidays, vacation and sick leave. The City offers life and long term disability insurance to all full-time non-union employees. Union employees receive longevity pay. Optional plans are available for employees, flexible spending account, and 457 deferred compensation accounts.
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