City of Klamath Falls, OR
IT Network Administrator
City of Klamath Falls, OR, Klamath Falls, Oregon, us, 97602
Salary :
$72,684.00 - $104,640.00 Annually
Location :
Klamath Falls, OR
Job Type:
Full-Time
Job Number:
202200077
Department:
Finance and Business Services
Division:
IT
Opening Date:
09/16/2024
Summary
The IT Network Administrator is an intermediate level in a career ladder encompassing network, workstation, and applications support. The IT Network Administrator is capable of advanced network administration, design, security, and optimization, as well as end user supports such as account setup, applying existing computer security and user access rules, and hardware diagnostics. The IT Network Administrator is also capable of network operations, conducting training, and provides technical support for enterprise software applications.
The City of Klamath Falls is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Klamath Falls will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Essential Duties and Responsibilities
The following duties
ARE NOT
intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.Administers the City's local and wide area networks and network management systems; monitors and optimizes network performance; responsible for network design, operation, and support of switches, routers, firewalls, cabling, wireless access points, servers (physical and virtual), IP services (DHCP, DNS, ACLs, VLANs); participates in limited duration projects including, but not limited to, networking, security, and procedural documentation.Ensures routine network and server maintenance is performed; troubleshoots network issues, installs and maintains network services and systems, audits log files to ensure the integrity of all switches, routers, and servers.Performs advanced server and security administration; advanced VMware server administration; advanced Active Directory administration.Design, install, and support indoor and outdoor wireless solutions to provide network connectivity to City staff, and the public.Receives and resolves user 'help desk' calls and tickets. Documents calls, forwarding work order requests to other technology staff. Provides assistance for user's needs in relation to work-station, cloud, software, and network troubleshooting.Provides intermediate technical support to enterprise software systems supporting networked computers such as those for system updates, anti-virus, and virtual environments.Installs and configures networked computer users, e.g., computers, printers, modems, cabling, and peripheral communications equipment. Installs software and configures systems to support electronic mail. Troubleshoots mail access problems.Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems.Provides support to Help Desk and back up to system administrators when needed.Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records.Assists in maintaining public safety Criminal Justice Information Systems (CJIS) compliance. Coordinates system security both physical and logical; assists as technical liaison between local agency and federal and state agencies. Audits the use of CJIS databases by other staff. Assists in coordinating and overseeing all technology related activities for public safety agency staff, and systems.Assists staff with setup and configuration of multimedia equipment used in offices and meeting rooms.Provides positive customer service through professional, courteous behavior and creative problem solving.Demonstrates regular, reliable, and punctual attendance.Performs other duties as assigned that support the overall objective of the position.Qualifications
Knowledge and Skills
Requires working knowledge of methods and techniques of installing, configuring, securing, maintaining, and administering network equipment, CAT5e/CAT6 cabling, 802.11 wireless devices, servers, hardware, and software. Requires working knowledge of current and emerging technologies, terminology and principles of information technology. Must understand the protocols and procedures for setting up new equipment, troubleshooting and performing routine maintenance. Requires an advanced knowledge of personal computer based local area networks, network operations, connectivity between servers, data security, and integration of data and telecommunications. Requires an advanced knowledge of the following protocols such as TCP/IP, subnet masking, serial, Ethernet, and access lists. Requires an advanced knowledge of the physical elements of the network including fiber optic, twisted pair, and coaxial Ethernet cabling and connections, and routing, switching, and repeating equipment. Requires sufficient communication and interpersonal skills to conduct individual instruction and technical assistance on the use and application of PC-based business software. Requires skill at conducting in-service type training. Requires sufficient writing skill to document technical procedures.
Abilities
Requires the ability to install, configure, and troubleshoot network hardware such as switches, routers, wireless access points, and firewalls. Must be able to fabricate and connect interface cables and connections between computers. Must be able to detect, isolate, and resolve system and network problems using logical and methodical processes. Must be able to prioritize and organize work to meet deadlines and timetables. Must be able to read, interpret and apply complex technical information including equipment and network diagrams. Must be able to give one-on-one and small group training in the use of microcomputers and business and instructional software. Must be able to effectively deal with difficult personalities and stressful situations. Must be able to work semi-independently, apply sound judgement, and maintain strict confidentiality. Must be able to develop and maintain cooperative and effective working relationships with other employees, supervisors, and citizens. Requires the ability to be timely in customer service responses. Must be able to attend work as scheduled and when required.
Physical Abilities
Requires ambulatory ability to move to various office and office-type locations and to bend, stoop, crawl and reach to install cables and equipment. Requires sufficient hand-eye coordination and dexterity to make small component connections. Requires sufficient visual acuity to read technical documents and instructions and align small components. Requires sufficient auditory ability to carry on routine conversations. Requires the ability to lift, push, and pull objects of medium weight (less than 50 lbs.) on an occasional basis. Requires the ability to work in confined areas with noise variations, dust, and limited ventilation.
Education and Experience
The position typically requires a bachelor's degree in computer science or related technical field and a minimum of three (3) years of professional information technology experience administering both local and wide area networks.
Licenses and Certificates
Requires a valid Oregon driver's license and the ability to transport equipment to and from work sites. CCNA, CCNP, JNCIA, or JNCIP preferred or equivalent; VMware experience is desirable; Linux system administration is desirable.
Supplemental Information
Working Conditions
Work is primarily performed indoors where some safety considerations exist from physical labor, positioning in cramped areas, and handling of medium weight, yet, awkward materials.
Pre-Employment
Job offers are contingent upon the completion of a pre-employment drug screen and criminal background investigation to the satisfaction of the City, as well as possessing a clean driving record. In addition, candidates must provide fingerprints and pass an Oregon State Police CJIS security background check to obtain CJIS Security Level 4 clearance, as well as complete training consistent with TSA and Airport-related security requirements.
The City offers a complete benefits package to full-time employees including healthcare, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
To learn more details, visit our benefits page:
$72,684.00 - $104,640.00 Annually
Location :
Klamath Falls, OR
Job Type:
Full-Time
Job Number:
202200077
Department:
Finance and Business Services
Division:
IT
Opening Date:
09/16/2024
Summary
The IT Network Administrator is an intermediate level in a career ladder encompassing network, workstation, and applications support. The IT Network Administrator is capable of advanced network administration, design, security, and optimization, as well as end user supports such as account setup, applying existing computer security and user access rules, and hardware diagnostics. The IT Network Administrator is also capable of network operations, conducting training, and provides technical support for enterprise software applications.
The City of Klamath Falls is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Klamath Falls will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Essential Duties and Responsibilities
The following duties
ARE NOT
intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.Administers the City's local and wide area networks and network management systems; monitors and optimizes network performance; responsible for network design, operation, and support of switches, routers, firewalls, cabling, wireless access points, servers (physical and virtual), IP services (DHCP, DNS, ACLs, VLANs); participates in limited duration projects including, but not limited to, networking, security, and procedural documentation.Ensures routine network and server maintenance is performed; troubleshoots network issues, installs and maintains network services and systems, audits log files to ensure the integrity of all switches, routers, and servers.Performs advanced server and security administration; advanced VMware server administration; advanced Active Directory administration.Design, install, and support indoor and outdoor wireless solutions to provide network connectivity to City staff, and the public.Receives and resolves user 'help desk' calls and tickets. Documents calls, forwarding work order requests to other technology staff. Provides assistance for user's needs in relation to work-station, cloud, software, and network troubleshooting.Provides intermediate technical support to enterprise software systems supporting networked computers such as those for system updates, anti-virus, and virtual environments.Installs and configures networked computer users, e.g., computers, printers, modems, cabling, and peripheral communications equipment. Installs software and configures systems to support electronic mail. Troubleshoots mail access problems.Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems.Provides support to Help Desk and back up to system administrators when needed.Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records.Assists in maintaining public safety Criminal Justice Information Systems (CJIS) compliance. Coordinates system security both physical and logical; assists as technical liaison between local agency and federal and state agencies. Audits the use of CJIS databases by other staff. Assists in coordinating and overseeing all technology related activities for public safety agency staff, and systems.Assists staff with setup and configuration of multimedia equipment used in offices and meeting rooms.Provides positive customer service through professional, courteous behavior and creative problem solving.Demonstrates regular, reliable, and punctual attendance.Performs other duties as assigned that support the overall objective of the position.Qualifications
Knowledge and Skills
Requires working knowledge of methods and techniques of installing, configuring, securing, maintaining, and administering network equipment, CAT5e/CAT6 cabling, 802.11 wireless devices, servers, hardware, and software. Requires working knowledge of current and emerging technologies, terminology and principles of information technology. Must understand the protocols and procedures for setting up new equipment, troubleshooting and performing routine maintenance. Requires an advanced knowledge of personal computer based local area networks, network operations, connectivity between servers, data security, and integration of data and telecommunications. Requires an advanced knowledge of the following protocols such as TCP/IP, subnet masking, serial, Ethernet, and access lists. Requires an advanced knowledge of the physical elements of the network including fiber optic, twisted pair, and coaxial Ethernet cabling and connections, and routing, switching, and repeating equipment. Requires sufficient communication and interpersonal skills to conduct individual instruction and technical assistance on the use and application of PC-based business software. Requires skill at conducting in-service type training. Requires sufficient writing skill to document technical procedures.
Abilities
Requires the ability to install, configure, and troubleshoot network hardware such as switches, routers, wireless access points, and firewalls. Must be able to fabricate and connect interface cables and connections between computers. Must be able to detect, isolate, and resolve system and network problems using logical and methodical processes. Must be able to prioritize and organize work to meet deadlines and timetables. Must be able to read, interpret and apply complex technical information including equipment and network diagrams. Must be able to give one-on-one and small group training in the use of microcomputers and business and instructional software. Must be able to effectively deal with difficult personalities and stressful situations. Must be able to work semi-independently, apply sound judgement, and maintain strict confidentiality. Must be able to develop and maintain cooperative and effective working relationships with other employees, supervisors, and citizens. Requires the ability to be timely in customer service responses. Must be able to attend work as scheduled and when required.
Physical Abilities
Requires ambulatory ability to move to various office and office-type locations and to bend, stoop, crawl and reach to install cables and equipment. Requires sufficient hand-eye coordination and dexterity to make small component connections. Requires sufficient visual acuity to read technical documents and instructions and align small components. Requires sufficient auditory ability to carry on routine conversations. Requires the ability to lift, push, and pull objects of medium weight (less than 50 lbs.) on an occasional basis. Requires the ability to work in confined areas with noise variations, dust, and limited ventilation.
Education and Experience
The position typically requires a bachelor's degree in computer science or related technical field and a minimum of three (3) years of professional information technology experience administering both local and wide area networks.
Licenses and Certificates
Requires a valid Oregon driver's license and the ability to transport equipment to and from work sites. CCNA, CCNP, JNCIA, or JNCIP preferred or equivalent; VMware experience is desirable; Linux system administration is desirable.
Supplemental Information
Working Conditions
Work is primarily performed indoors where some safety considerations exist from physical labor, positioning in cramped areas, and handling of medium weight, yet, awkward materials.
Pre-Employment
Job offers are contingent upon the completion of a pre-employment drug screen and criminal background investigation to the satisfaction of the City, as well as possessing a clean driving record. In addition, candidates must provide fingerprints and pass an Oregon State Police CJIS security background check to obtain CJIS Security Level 4 clearance, as well as complete training consistent with TSA and Airport-related security requirements.
The City offers a complete benefits package to full-time employees including healthcare, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
To learn more details, visit our benefits page: