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Lincoln IT

Desktop Support Engineer

Lincoln IT, Bronx, New York, United States, 10400


Desktop Support Engineer

Company Overview

Founded in 1997, LincolnIT is a growing custom IT solution provider, servicing the New York Metropolitan area. We value our employees and invest in their careers, development and growth. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!

Desktop Support Engineer

Lincoln IT has an immediate need for an individual with 3-5 years of IT related experience. Experience in some networking is preferred but not required.Required SkillsSelf-starter who takes initiative every dayAbility to work without supervisionAbility to work in a fast-paced environmentExcellent written and verbal skillsFollow company guidelinesMust be detail oriented and well-organized individualExceptional at being a team playerA strong belief in ethical business principlesResponsibilities, Skills and Experience:

Image and configure laptops and DesktopProficient in Windows and MAC devicesConfigure and deploy Apple IPADS and IPhonesSetup Video Conferencing and Whiteboard meetingsTroubleshoot Outlook, active directory, create new hires, terminationsInstall applications as requested by the businessInstalled and Configured VPN for home users' laptopsProficient in using ITSM tool and understanding SLA's depending on Critical-Low driven by the businessCollaborate with team to effectively coordinate project efforts, incorporating new ideas and identifying areas of weakness and improvementsOutstanding analytical, troubleshooting, and problem-solving abilitiesExcellent communication skills; interact with staff, management, and clients at all levelsProactive, organized, and well-trained professional and multi-tasked with solid work ethic and willingness to learn

BenefitsLincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.