Insight Global
Field Support Specialist 2
Insight Global, Laurel, Maryland, United States, 20724
An employer is seeking a field support specialist to help with one of their acquisition companies. This person will deal with tier 2 support in break-fix issues on PCs and printers. Some software and hardware troubleshooting, as well as setting up new users and emails in active directory. From a network standpoint this person will help with wireless access points, VPNs, and switches.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .SQL Server experience
M&A experience2+ years experience in a desktop support/field support role
Network experience specifically with wireless access points and switches
Break-fix experience with PCs & printers
Active directory experience, creating new accounts and setting up email addresses
Software troubleshooting experience
Experience working with 3rd party vendors
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .SQL Server experience
M&A experience2+ years experience in a desktop support/field support role
Network experience specifically with wireless access points and switches
Break-fix experience with PCs & printers
Active directory experience, creating new accounts and setting up email addresses
Software troubleshooting experience
Experience working with 3rd party vendors