Technical Support Coordinator-Intl

pay range: $12-15/hourremote INTL- PhillippinesThis person should have Service Now and Jira experience and come from an IT background they HAVE to have strong communication and ambition as this person will serve as the liaison between the IT team and the individual who created the ticket. They will follow up on tickets in the que, see how long they've been there, fix the ticket if applicable, update the ticket, and reach out to the proper team who will fix the ticket to make sure it gets resolved in a timely manner.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Tier one support experience2+ years in an IT environmentProficient in Service now and JiraStrong communication