Cynet Systems
Technical Support Specialist
Cynet Systems, Atlanta, Georgia, United States, 30383
Job Description:
Responsibilities:
Install, configure, and support workstation software, hardware, printers, and phones.nalyze staff needs, identify vulnerabilities, and boost efficiency and accuracy.Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly.Implement applications and software upgrades and troubleshoot any performance issues.Train employees in using software and hardware, and provide technical support when needed.Required skills and Qualifications:
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.bility to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.History of working in an Active Directory domain environment,Proficient at software installs and troubleshooting,Some networking knowledge, along with the ability to troubleshoot network issues from the command line.
Responsibilities:
Install, configure, and support workstation software, hardware, printers, and phones.nalyze staff needs, identify vulnerabilities, and boost efficiency and accuracy.Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly.Implement applications and software upgrades and troubleshoot any performance issues.Train employees in using software and hardware, and provide technical support when needed.Required skills and Qualifications:
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.bility to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.History of working in an Active Directory domain environment,Proficient at software installs and troubleshooting,Some networking knowledge, along with the ability to troubleshoot network issues from the command line.