Printer Support Tech

Main Responsibilities:Client Relationship ManagementServe as the primary customer contact for equipment support and serviceServices DeliveryBasic device cleaning and replacement of operator accessible parts and consumables per equipment specifications.Provide IP address supportPerform basic equipment problem diagnosisDownload and install printer drivers on end-user equipmentToner ChangesMonitor/apply current software updates/patchesOn site contact for remote solve resolutions requiring technical expertiseManage and maintain on-site parts inventory using PM4