Insight Global
Help Desk
Insight Global, Newport News, Virginia, United States, 23600
Performs routine installation and maintenance of personal computer and related equipment within the department; provides technology support to the IT HelpDesk and end-users in troubleshooting hardware and software problems; performs routine repairs and coordinates repair service with necessary outside entities; completes documentation as appropriate. Deploys new personal computers, printers, and other hardware based on lease expirations or lifecycle timescales; rolls out software updates using large scale and widely deployed packages such as ArcGIS and MS Office; coordinates security updates and security software on personal computers. Ensures the security of systems by limiting access to appropriate personnel.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .* Computer Hardware -- Knowledge of NT networking technologies, Windows Server Operating Systems (2000, XP, Server 2000/2003, etc), personal computers, laptops, printers (laser, inkjet, or barcode) and cabling systems.
* Computer Software -- Knowledge of Microsoft Office (2000/2007, etc), MS Active Directory, Adobe Acrobat Professional, and related departmental software and programs.
* Computer Programming - Understanding of data processing principles and practices related to applications development and programming.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .* Computer Hardware -- Knowledge of NT networking technologies, Windows Server Operating Systems (2000, XP, Server 2000/2003, etc), personal computers, laptops, printers (laser, inkjet, or barcode) and cabling systems.
* Computer Software -- Knowledge of Microsoft Office (2000/2007, etc), MS Active Directory, Adobe Acrobat Professional, and related departmental software and programs.
* Computer Programming - Understanding of data processing principles and practices related to applications development and programming.