EUC / Desktop Engineer

Good verbal/written communications skills and strong interpersonal skills to interact positively and productively with associated computer systems, end-users and co-workers.

Strong knowledge on Office 365, and Outlook related issues handling

Knowledge of Active Directory, Group Policy, Domain Services (such as Print, DHCP, DNS) and network connectivity.

Good experience in customer/partner/technical service related roles

Windows 10 / 7 skills and troubleshooting experience

Apple MAC devices skills and troubleshooting experience

Ensure that all system tests are successfully completed and documented and all problems are resolved.

Application Packaging and Re-packaging services

MSIX based application packages for new apps

Provisioning and De-provisioning

Autopilot based device Provisioning

Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting.

Experience creating collections, packages, applications within SCCM

Should have strong experience in SCCM 2007 & 2012

Experience in installation of Microsoft System Configuration Manager 2007-2012.

In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.

Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.

Experience in deploying, troubleshooting, and managing Windows devices

Must have excellent competency with SCCM, WSUS and other patching tools.

Experience in supporting Windows Server 2012, 2016, 2019