Umpqua/Seven Feathers Companies
IT Support Specialist - Security
Umpqua/Seven Feathers Companies, Canyonville, Oregon, United States, 97417
Provides second-level Information Technology-related hardware and software support to the IT Department. Work across all Tribal entities to determine the IS assets that are installed and maintained at each location.
•Perform second-level IT support-related activities on issues regarding the use of computer hardware, computer software, telephony, and wireless communications devices (i.e. Mobile Devices) for Seven Feathers IT Department
•Manage all IT Department assets including: Workstations, Servers, Software, and Peripheral Devices
•Performs timely escalation of pending support-related issues to various resource departments for further analysis and resolution.
•Performs and documents installation and configuration of hardware / software for desktop computers, telephones, and office equipment. Maintains inventory of all such systems and ensures software licensing compliance.
•Provides reports as needed to the Chief Technology Officer for department operations.
Requirements
•At least 4 years of verifiable experience supporting network security including provisioning, policy writing, complex rules application
•Must be able to attain a security clearance or have a security clearance within 1 year of hire.
•At least 1 year of verifiable experience supporting resort operation systems including the following applications:
- IGT Advantage Suite (Patron Management, Machine Accounting, EZ Pay, ABS)
- Oracle's Micros Simphony 2
- Oracle's Micros Opera
- Four Winds Interactive Media System
•Bachelor's of Science in Computer Information Systems or equivalent mix of experience and certification / degree required.
•10 years documented experience in maintenance and repair of desktop and network computer systems required.
•Microsoft Certified System Administrator certification preferred.
•Excellent organizational, verbal, interpersonal, and customer relations skills.
•Microsoft Certified Desktop Support Technician certification or any 2 of the following:
- Comptia A+
- Comptia Network+
- Comptia Security+
•Advanced computer skills in Microsoft Word, Excel and Outlook, with extensive experience in repair and maintenance of computer systems.
•Ability to work with a diverse group of individuals.
•Must be 21 years of age or older.
•Must be able to obtain a Class III Gaming License
Current and valid Oregon Driver's License with the ability to qualify for the UIDC's Drivers Program
•Perform second-level IT support-related activities on issues regarding the use of computer hardware, computer software, telephony, and wireless communications devices (i.e. Mobile Devices) for Seven Feathers IT Department
•Manage all IT Department assets including: Workstations, Servers, Software, and Peripheral Devices
•Performs timely escalation of pending support-related issues to various resource departments for further analysis and resolution.
•Performs and documents installation and configuration of hardware / software for desktop computers, telephones, and office equipment. Maintains inventory of all such systems and ensures software licensing compliance.
•Provides reports as needed to the Chief Technology Officer for department operations.
Requirements
•At least 4 years of verifiable experience supporting network security including provisioning, policy writing, complex rules application
•Must be able to attain a security clearance or have a security clearance within 1 year of hire.
•At least 1 year of verifiable experience supporting resort operation systems including the following applications:
- IGT Advantage Suite (Patron Management, Machine Accounting, EZ Pay, ABS)
- Oracle's Micros Simphony 2
- Oracle's Micros Opera
- Four Winds Interactive Media System
•Bachelor's of Science in Computer Information Systems or equivalent mix of experience and certification / degree required.
•10 years documented experience in maintenance and repair of desktop and network computer systems required.
•Microsoft Certified System Administrator certification preferred.
•Excellent organizational, verbal, interpersonal, and customer relations skills.
•Microsoft Certified Desktop Support Technician certification or any 2 of the following:
- Comptia A+
- Comptia Network+
- Comptia Security+
•Advanced computer skills in Microsoft Word, Excel and Outlook, with extensive experience in repair and maintenance of computer systems.
•Ability to work with a diverse group of individuals.
•Must be 21 years of age or older.
•Must be able to obtain a Class III Gaming License
Current and valid Oregon Driver's License with the ability to qualify for the UIDC's Drivers Program