Cedar Memorial
Administrative Assistant
Cedar Memorial, Waukee, Iowa, United States, 50263
Job Type
Full-time
Description
The Administrative Specialist facilitates the efficient operation of the Iowa Cremation and Companions for Life by presenting excellent customer service and providing administrate support to our Waukee location.
Duties/Responsibilities:
Answers, fields questions and transfers phone calls for First Call, Iowa Cremation and Companions for Life.Welcomes and directs families, clients, and vendors.Assists with service folder completion when requested by First Call.Assists and leads special projects.Maintains filing systems as assigned including maintain records and family file information.Prepares required documentation needed for the services of Iowa Cremation and directs completed documents to the proper staff for review and filing.Prepares types memos, correspondence, reports, and documentation effectively using MS Word, Excel, and Outlook.Maintains and orders office supplies and coordinates maintenance of office equipment.Assists with the intake of Companions for Life.Enter and update cremation Tracker information.Assists with housekeeping of facility and/or is point of contact for hired cleaning service.Conducts facility tours.Processing payments and deposits for Iowa Cremation and Companions for Life.Editing, submitting, scheduling, and collecting pricing on Obituaries.Give price inquiries on Companions for Life.Performs other related duties as assigned.Requirements
Required Skills/Abilities:
Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Proficient in Microsoft Office Suite or related software.Excellent organizational skills and attention to detail.Basic understanding of clerical procedures and systems such as recordkeeping and filing.Ability to work independently.Education and Experience:
High School degree or equivalent required; Associate degree in related field preferred.Two to five years of experience in an administrative role required.Physical Requirements:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 50 pounds at times and 50+ pounds with the assistance of a team lift.StoopingReachingWalkingKeyboardingHearingStandingTalkingRepetitive Motions
Salary Description
$19-$23/hour
Full-time
Description
The Administrative Specialist facilitates the efficient operation of the Iowa Cremation and Companions for Life by presenting excellent customer service and providing administrate support to our Waukee location.
Duties/Responsibilities:
Answers, fields questions and transfers phone calls for First Call, Iowa Cremation and Companions for Life.Welcomes and directs families, clients, and vendors.Assists with service folder completion when requested by First Call.Assists and leads special projects.Maintains filing systems as assigned including maintain records and family file information.Prepares required documentation needed for the services of Iowa Cremation and directs completed documents to the proper staff for review and filing.Prepares types memos, correspondence, reports, and documentation effectively using MS Word, Excel, and Outlook.Maintains and orders office supplies and coordinates maintenance of office equipment.Assists with the intake of Companions for Life.Enter and update cremation Tracker information.Assists with housekeeping of facility and/or is point of contact for hired cleaning service.Conducts facility tours.Processing payments and deposits for Iowa Cremation and Companions for Life.Editing, submitting, scheduling, and collecting pricing on Obituaries.Give price inquiries on Companions for Life.Performs other related duties as assigned.Requirements
Required Skills/Abilities:
Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Proficient in Microsoft Office Suite or related software.Excellent organizational skills and attention to detail.Basic understanding of clerical procedures and systems such as recordkeeping and filing.Ability to work independently.Education and Experience:
High School degree or equivalent required; Associate degree in related field preferred.Two to five years of experience in an administrative role required.Physical Requirements:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 50 pounds at times and 50+ pounds with the assistance of a team lift.StoopingReachingWalkingKeyboardingHearingStandingTalkingRepetitive Motions
Salary Description
$19-$23/hour