Business analyst

Our client, a large bank is looking for candidates who have excellent inbound Customer service and computer skills as candidates will need to be able to toggle through screens and systems quickly. This role will be potential contract to hire and is hybrid. Randstad offers weekly pay and benefits. salary: $32.06 - $32.07 per hourshift: Firstwork hours: 12:30 PM - 9 PMeducation: High SchoolResponsibilities First point of contact for inquiries received from high revenue clients via phone channel. Responsible for reading, analyzing and/or determining appropriate handling and resolution of requests. Requests consist of Commercial Loan or Credit products only. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support. Receive and respond to requests received by email or phone, but primarily phone. Provides resolution for requests received via phone or email. Interacts continuously and deepens relationships with internal business partners as well as clients to further enhance client delight. Conduct limited research and respond to client and be able answer questions and inquiries; Utilize the various bank systems to support clients requests.SkillsBusiness AnalysisBusiness operationsBusiness ManagementQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.