Field Support Analyst I

Field Support Analyst I at Elevance Health in Meridian, Idaho, United States Job Description Field Support Analyst I Location: This position will work a hybrid model (remote and in office 3 days per week). Ideal candidates will live within 50 miles of our Pulse Point location in Meridian, ID. The Field Support Analyst I is responsible for providing installation, repair and maintenance for desktop PC technologies and systems, including the hardware, operating systems, applications, and peripheral equipment. How you will make an impact: + Acts as technical support specialist for onsite and expanded team. + Oversees asset management. + Evaluates hardware and software issues and assists in identifying requirements for solutions. + Provides basic training to users for new installations. Minimum Requirements: + Requires an AA/AS degree in Information Technology, Computer Science or related field of study and a minimum of 1 year experience with PC and operating systems; or any combination of education and experience, which would provide an equivalent background. + Requires Dell hardware certification. Preferred Skills, Capabilities, and Experiences: + Prior experience as a technical specialist strongly preferred. + Microsoft A+ and Network+ certifications strongly preferred. + Experience with computer technology strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), To view full details and how to apply, please login or create a Job Seeker account