Journeyman Software Developer, Systems Software

Journeyman Software Developer, Systems Software at Cayuse Holdings in Boise, Idaho, United States Job Description Overview About the Company: Cayuse Technologies launched in 2006 as a US-based alternative to offshore technology delivery centers, providing information technology solutions and subject matter expertise to our clientele. Cayuse focuses on federal markets and missions and is an SBA tribal 8(a) certified company. Cayuse brings significant past performance and excellent CPARS to its clients at an exceptionally competitive price. Cayuse's 41,000 sq. ft. technology delivery center is fully redundant and prepared to meet the needs of government. Our clients include DHS, DHA, DoS, USMC, US Army, HHS/Indian Health Service, Department of Interior, Bureau of Indian Affairs, Bureau of Indian Education, among many more. Primary Focus The Journeyman Software Developer, Systems Software will work closely with IT and Business team to develop and enhance ServiceNow capabilities.All duties and responsibilities performed in accordance with the Core Values of Cayuse. Responsibilities Job Responsibilities + Work closely with IT and Business teams to develop and enhance ServiceNow capabilities. + Work independently on tactical enterprise projects, but also collaborate with peers to develop real time solutions. + Work as ServiceNow Business Analyst in estimating, implementing and enhancing ServiceNow platform and modules per business requirements. + Configure and enhance core application, including, but not limited to, Service Catalog, Service Portal, Incidents, Knowledge Base, Management, Project & Portfolio, and Reporting Administration of ServiceNow platform. + Ability to write clear, concise and accurate technical documentation, like requirements, system architecture design, use case diagrams. + Utilize strong communication skills (verbal, written, quick thinking, collaborative, open-mindedness, motivational, and team building) and ability to collaborate effectively across the team and the organization. + Other duties as assigned. Qualifications Minimum Job Skills and Qualifications Minimum Qualifications: + Thorough understanding of ITIL/ITSM processes. + 1+ yrs experience supporting the implementation, administration, configuration, and/or development with ServiceNow ITSM application suite. + 2+ yrs experience with hands-on implementation and support experience with ServiceNow ITSM application suite + 2+ yrs working with IT and Business teams to develop and enhance ServiceNow capabilities + ITIL Foundations Certification To view full details and how to apply, please login or create a Job Seeker account