Senior Software Developer, Systems Software

Senior Software Developer, Systems Software at Cayuse Holdings in Boise, Idaho, United States Job Description Overview About the Company: Cayuse Technologies launched in 2006 as a US-based alternative to offshore technology delivery centers, providing information technology solutions and subject matter expertise to our clientele. Cayuse focuses on federal markets and missions and is an SBA tribal 8(a) certified company. Cayuse brings significant past performance and excellent CPARS to its clients at an exceptionally competitive price. Cayuse's 41,000 sq. ft. technology delivery center is fully redundant and prepared to meet the needs of government. Our clients include DHS, DHA, DoS, USMC, US Army, HHS/Indian Health Service, Department of Interior, Bureau of Indian Affairs, Bureau of Indian Education, among many more. Primary Focus In this role, you will be responsible for managing and optimizing the ServiceNow Discovery module to ensure accurate and comprehensive discovery of configuration items (CIs) in our client's IT environment. You will work closely with IT teams to configure and maintain Discovery schedules, troubleshoot issues, and ensure the effective integration of discovered data with the broader ServiceNow ecosystem. All duties and responsibilities performed in accordance with the Core Values of Cayuse. Responsibilities Job Responsibilities + Configure, schedule, and manage Discovery jobs to ensure accurate and timely discovery of CIs across the IT environment. + Ensure seamless integration of Discovery data with other ServiceNow modules such as CMDB, Incident Management, Change Management, and Asset Management. + Maintain and optimize Discovery patterns, probes, and sensors to ensure efficient and accurate data collection. + Diagnose and resolve issues related to Discovery, including troubleshooting failed Discovery jobs and addressing data accuracy concerns. + Ensure the integrity and accuracy of data in the Configuration Management Database (CMDB) by validating and reconciling discovered data. + Implement and manage Service Mapping to visualize and understand service dependencies and interactions, ensuring that the service maps accurately reflect the discovered infrastructure and applications. + Manage and maintain the MID Server applications used for Discovery processes, ensuring their configuration, performance, and connectivity are optimized for effective data collection and integration. + Leverage Common Service Data Model (CSDM) 4.0 principles to structure and manage data wi To view full details and how to apply, please login or create a Job Seeker account