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Innovim

VoIP Network Engineer - NISSC II

Innovim, Colorado Springs, Colorado, United States, 80509


INNOVIM is seeking a VoIP Network Engineer to support North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).

*This position reports to Cheyenne Mountain Space Force Station and shift work could be required to support 24×7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule*

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This position is considered Mission Essential. A letter of acknowledgment is required*

The candidate will:

Apply technical knowledge to solve routine and complex problems for VSS (MSL-100)/VoIP.Participate in design/deploy enterprise solution architecture, and coordinate installations and migrations.Troubleshoot LAN and WAN hardware systems and respond to customer inquiries.Meet with IT managers to determine the contract/Government VoIP network needs.Analyze existing VoIP networks/computer systems.Develop architecture for voice/data (future) services.Install/incorporate network hardware including IP/PABX communication servers.Design/implement communications unified capabilities.Troubleshoot VoIP network issues.Analyze/upgrade network security systems and protocols.Add network users and manage contract/Government permissions/accesses.Optimize installations for future expansion.Train staff on network/system protocols.Install, remove, maintain, modify, troubleshoot, and repair non-secure voice and/or non-voice communications systems including intercom and public address systems, alarm systems, and electronic and electromechanical telephone key systems/PABXs; terminal and communications equipment, including line drivers.Run cables, key cables, or house wire to all telephone sets, terminal connectors, lugs, pins, or screws, associated with key telephone equipment and/or terminating equipment for non-voice circuits. Configure, optimize, fine-tune, and monitor system operating software/hardware.Basic Requirements:

Certification Requirements:

Current DoD IAT Level II or higher (CompTIA Security+ ce).Clearance Requirements:

Active Top Secret Clearance with SCI eligibility.Educational Requirements:

H.S. Diploma or GED1.5 years of directly related experience.1 year of work history.Experience providing support to monitor, install, and perform maintenance on VSS/VoIP, hardware/software, networks, and equipment (i.e., servers, voice mail, etc.) applicable to VSS/VoIP.Experience in VSS/VoIP systems/IP Protocols (i.e., LAN and WAN systems).Experience in performing Cyber Security/Hardening tasks.Ability to work shifts in support of 24x7 operations when required.Desired Requirements:

Experience with VSS/VoIP operations planning/management in a real-time support environment.Ability to prepare, objectively review, and deliver technical presentations.Experience with technical knowledge capture, training, and certification of personnel.Project Management experience.Experience interfacing with DoD/Governmental customers at very high levels.Ability to work independently and make decisions requiring personal judgment.

INNOVIM is committed to providing superior work in the fields of science, engineering, data analytics and technology to government agencies. We offer competitive compensation packages, including comprehensive nationwide Medical/Dental/Vision insurance programs, life insurance, matching 401k contribution and Educational/Training support.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)