VoIP Network Engineer - NISSCII

OUR NORAD Operations Group (JNOG) Selected by the Air Force Life Cycle Management Centers Strategic Warning and Surveillance Systems Division for Operations, Maintenance, and Sustainment (OM&S) of critical mission systems for the North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC), we support the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). Since 2020, through the (ITW/AA) and Space Support Contract II (NISSC II), has provided: Operations, maintenance, and Sustainment of current and legacy systems for the surveillance and cataloging of manmade objects in space. Mitigation of orbital conflicts. Threat warnings and control from airborne, land-based, and space-based systems for threat activities. Operations and maintenance of classified communications. Software development and integration. NISSC II supports the classified communications and processing for Command and Control (C2) capability and legacy space C2 systems located at: Cheyenne Mountain Space Force Station (CMSFS), Colorado Peterson Space Force Base (PSFB), Colorado Offutt Air Force Base, Nebraska Vandenberg Space Force Base, California Numerous sensor and forward operator sites around the world Description of Duties: The VoIP Network Engineer supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). The candidate will: Apply technical knowledge to solve routine and complex problems for VSS (MSL-100)/VoIP. Participate in design/deploy enterprise solution architecture, and coordinate installations and migrations. Troubleshoot LAN and WAN hardware systems and respond to customer inquiries. Meet with IT managers to determine the contract/Government VoIP network needs. Analyze existing VoIP networks/computer systems. Develop architecture for voice/data (future) services. Install/incorporate network hardware including IP/PABX communication servers. Design/implement communications unified capabilities. Troubleshoot VoIP network issues. Analyze/upgrade network security systems and protocols. Add network users and manage contract/Government permissions/accesses. Optimize installations for future expansion. Train staff on network/system protocols. Install, remove, maintain, modify, troubleshoot, and repair non-secure voice and/or non-voice communications systems including intercom and public address systems, alarm systems, and electronic and electromechanical telephone key systems/PABXs; terminal and communications equipment, including line drivers. Run cables, key cables, or house wire to all telephone sets, terminal connectors, lugs, pins, or screws, associated with key telephone equipment and/or terminating equipment for non-voice circuits. Configure, optimize, fine-tune, and monitor system operating software/hardware. The successful candidate will: Be able to work with minimal supervision and make technical decisions in response to real-world situations without direct contact with a supervisor for guidance. This position reports to Cheyenne Mountain Space Force Station and shift work could be required to support 247 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule. This position is considered Mission Essential. A letter of acknowledgment is required. Resumes, in month and year format, must be submitted with the application in order to be considered for the position. The selected candidate may be assigned as one of our teammate companies.