E&M Technologies
A/V Tech Support Specialist
E&M Technologies, Colorado Springs, Colorado, United States, 80509
Job Type
Full-time
Description
E&M Technologies, Inc. is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. E&M provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
E&M Technologies, Inc.
is currently seeking a Defense Red Switch Network/DRSN Crew to join our team in Colorado Springs, CO in support of the North American Aerospace Defense Command. NORAD is a United States and Canada bi-national organization charged with the missions of aerospace warning, aerospace control and maritime warning for North America. Aerospace warning includes the detection, validation, and warning of attack against North America whether by aircraft, missiles, or space vehicles, through mutual support arrangements with other commands.
Job Description:
The A/V and Tech Support Specialist supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). Shift work could be required to support 24×7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule, and can remain on-site for extended periods during emergencies and drills. This position reports to Cheyenne Mountain Space Force Station.
Typical Duties include:
Perform ITW/AA Organizational-Level computer hardware maintenance/preventative maintenance inspections (install/replace/integrate) on system equipment (hard-drives, printers, clients, etc.).Install, configure, verify, and operate the VDS, surveillance, and all associated equipment (routers, switches, etc.), Cheyenne Mountain Cable TV System consisting of several channels and broadcasts throughout the complex (including several buildings outside the complex).Install, configure, verify, (routers, switches, etc.) and operate the Intrusion Detection System (IDS)/surveillance cameras external/internal to the facility, Vindicator Systems, and the Mobile VTCs, along with reporting circuit outages.Work under immediate supervision and achieve technical guidance, as required, from the Project Manager.Perform installation, removal, configuration, and operation of voice and/or non-voice communications systems including intercom and public address systems, alarm systems, teletype equipment, and terminal and communications equipment, including line drivers.Run cables, key cables, or house wire to all video/alarm equipment, terminal connectors, lugs, pins, or screws, associated with video/alarm equipment and/or terminating equipment for non-voice circuits.Route calls, transfer information, and handle administrative duties.Complete various tasks such as typing, checking, and recording information.Requirements
Minimum Qualifications:
Current DoD 8570 IAT II certification (e.g., Security+ CE)One (1) year of directly related experience.Experience performing computer hardware maintenance/preventative maintenance.Experience with operating and maintaining (infrastructure) A/V Intrusion Detection equipment.Experience with operating and maintaining video equipment.Must be able to complete work that requires climbing, working at heights, and in small, confined spaces such as under raised floors, inside closets, and server racks.Must be able to complete work that requires sitting, stooping, kneeling, or crouching for long periods.Must be able to work in noisy areas with hotter and colder temperatures than standard office environmental conditions.Must be able to complete work that requires lifting and transporting equipment up to 50 poundsMust be a U.S. CitizenMust have and be capable of maintaining a U.S. Department of Defense (DoD) TS/SCI security clearance.Preferred Qualifications:
Experience with the Vindicator Intrusion Detection Systems.Experience with the Crestron configuration and programming.Background in operations planning, work order management, and automated outage-reporting tools in a "real-time" support environment.
Salary Description
Up to $85K USD
Full-time
Description
E&M Technologies, Inc. is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. E&M provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
E&M Technologies, Inc.
is currently seeking a Defense Red Switch Network/DRSN Crew to join our team in Colorado Springs, CO in support of the North American Aerospace Defense Command. NORAD is a United States and Canada bi-national organization charged with the missions of aerospace warning, aerospace control and maritime warning for North America. Aerospace warning includes the detection, validation, and warning of attack against North America whether by aircraft, missiles, or space vehicles, through mutual support arrangements with other commands.
Job Description:
The A/V and Tech Support Specialist supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). Shift work could be required to support 24×7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule, and can remain on-site for extended periods during emergencies and drills. This position reports to Cheyenne Mountain Space Force Station.
Typical Duties include:
Perform ITW/AA Organizational-Level computer hardware maintenance/preventative maintenance inspections (install/replace/integrate) on system equipment (hard-drives, printers, clients, etc.).Install, configure, verify, and operate the VDS, surveillance, and all associated equipment (routers, switches, etc.), Cheyenne Mountain Cable TV System consisting of several channels and broadcasts throughout the complex (including several buildings outside the complex).Install, configure, verify, (routers, switches, etc.) and operate the Intrusion Detection System (IDS)/surveillance cameras external/internal to the facility, Vindicator Systems, and the Mobile VTCs, along with reporting circuit outages.Work under immediate supervision and achieve technical guidance, as required, from the Project Manager.Perform installation, removal, configuration, and operation of voice and/or non-voice communications systems including intercom and public address systems, alarm systems, teletype equipment, and terminal and communications equipment, including line drivers.Run cables, key cables, or house wire to all video/alarm equipment, terminal connectors, lugs, pins, or screws, associated with video/alarm equipment and/or terminating equipment for non-voice circuits.Route calls, transfer information, and handle administrative duties.Complete various tasks such as typing, checking, and recording information.Requirements
Minimum Qualifications:
Current DoD 8570 IAT II certification (e.g., Security+ CE)One (1) year of directly related experience.Experience performing computer hardware maintenance/preventative maintenance.Experience with operating and maintaining (infrastructure) A/V Intrusion Detection equipment.Experience with operating and maintaining video equipment.Must be able to complete work that requires climbing, working at heights, and in small, confined spaces such as under raised floors, inside closets, and server racks.Must be able to complete work that requires sitting, stooping, kneeling, or crouching for long periods.Must be able to work in noisy areas with hotter and colder temperatures than standard office environmental conditions.Must be able to complete work that requires lifting and transporting equipment up to 50 poundsMust be a U.S. CitizenMust have and be capable of maintaining a U.S. Department of Defense (DoD) TS/SCI security clearance.Preferred Qualifications:
Experience with the Vindicator Intrusion Detection Systems.Experience with the Crestron configuration and programming.Background in operations planning, work order management, and automated outage-reporting tools in a "real-time" support environment.
Salary Description
Up to $85K USD