IT Architect

Posting Details Position Information Position Number 999995 Functional Title IT Architect Position Type Staff Position Eclass EP - EHRA 12 mo leave earning University Information Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit Plan, design, implement and support stable and secure enterprise central and client IT systems infrastructure. ITS Enterprise Systems supports more than 21,000 students, faculty, and staff by administering and/or supporting the campus enterprise server infrastructure, enterprise databases, and client computing infrastructure. All the core technology services offered by the University rely on the successful design, development, implementation, growth, maintenance, and monitoring of the campus systems infrastructure. Position Summary The primary purpose of this position is to serve as an IT architect and senior engineer who specializes in designing and maintaining large and complex on-prem, hybrid, and cloud-based data systems. This position plays a key role in developing the strategic direction for the Systems Center platform, Active Directory, and related systems to support enterprise-class services. This position is responsible for analyzing the university's business, data, and application strategy to develop a cohesive architectural model, and will be required to work on multiple projects that include complex integration efforts and the transitioning of applications to new technologies. This position is responsible for working with administrators from other areas of ITS and the University, including networking, identity, licensing, security, and compliance to provide technical roadmap discussions, architectural solutions, and management of critical enterprise systems infrastructure, particularly, within Windows, MacOS, and iOS framework, and will require existing and/or learned expertise with services such as Microsoft Intune, Azure Active Directory Join, Jamf Pro, Jamf Pro Connect, Apple School Manager, and Microsoft Defender for Endpoint Anti-Malware. This position examines external and internal technology, long-term trends, and implications of alternative approaches, and articulates those concepts to other internal staff. This position will utilize in-depth knowledge of software engineering, cloud technologies, and data engineering to define target architectures, patterns, and processes. This position will lead and/or support tool and technology selection and drive standardization and reuse of industry-leading technology across the organization. This position will lead and/or support the evaluation and selection process for application packages to satisfy solution requests and related university needs. This position collaborates with ITS management in setting guidelines and standards to ensure systems are consistent with ITS' and UNCG's long-term strategies. This position provides technical direction to project teams to understand and can explain the interrelationship of multiple concepts and can translate these concepts, ideas, and situations into clear, understandable, and simple terms. Minimum Qualifications Bachelor's degree in computer science or a related field or equivalent combination of education/experience 8 years of systems administration 5 years of SCCM/ConfigMgr experience 3 years of Microsoft Intune experience 3 years of Jamf suite experience Proficient in enrolling, deploying, and managing devices in the relative platform (e.g., Windows, MacOS, etc.) Working understanding of executing a robust patch management program Working understanding of executing an application management program Proficient PowerShell and JAMF API Working understanding of RBAC access controls and conditional access Working knowledge of data protection security best practices Ability to create monitoring and reports on state/insights of the fleet Effective communication and interpersonal skills Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Master's degree - 8 years of SCCM/ConfigMgr experience 5 years of Microsoft Intune experience 5 years of Jamf suite experience Experience in migrating a large organization (more than 5,000 clients) from SCCM to Intune Microsoft 365 Certified: Endpoint Administrator Associate Certification (MD-102) Other Microsoft 365 or Azure certifications (MS-900, AZ-104, AZ-900, etc.) Cloud Certified in one or more architecture frameworks Understanding of ITIL concepts Prior architectural solutioning experience in defining, designing, and developing distributed and scalable products and services, including reusable domain-specific microservices on multi-platform /hybrid clouds (such as Microsoft Azure, AWS, Google Cloud Rackspace, VMware, or OpenStack) and public cloud & SaaS applications Knowledge of business ecosystems, infrastructure as a service (IaaS), platform as a service (PaaS), software as a Service (SaaS), SOA, APIs, open data, microservices, event-driven IT, and predictive analytics IT Infrastructure / Cloud architect including research, development, and delivery of technical designs for Cloud, Network, Storage, Computer, Data, Security, and Application services Comprehensive security background covering encryption technologies, network architectures, communications security, LDAP, SAML (single sign-on) and application-level access methods Considerable demonstrated knowledge of distributed systems architecture, networks, middleware, or object-oriented analysis design Knowledge of the strategy, structures, processes, procedures, and key technical elements of the enterprise Ability to develop complex systems and module requirements, ability to write and maintain program documents Ability to define strategies and plans for influencing multiple decision-makers Experienced in facilitating sessions that address complex or highly sensitive issues Special Instructions to Applicants Recruitment Range Salary commensurate with experience Org -Department Info Technology Services - 23101 Job Open Date 08/29/2024 For Best Consideration Date 09/03/2024 Job Close Date Open Until Filled Yes FTE 1.000 Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Exempt