Associa
Administrative Assistant
Associa, Pleasanton, California, United States, 94566
Job Description
Job Summary
The Administrative Assistant supportsand assists general office activities and projectswith administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members. This position reports to the Pleasanton office at 7901 Stoneridge Dr.,Suite 207, Pleasanton, CA 94588.
Essential Duties and Responsibilities
Update and file association documents for Community Managers.Arrange for delivery and pick up of documents from storage when necessary.Update homeowner and association information in C3 and shared files.Process and distribute incoming and outgoing mail for the office and Associations.Process print jobs, scanning and faxing as general office support when neededOther Duties and Responsibilities
Organizes and prepares correspondence relating to association business.Receives and responds to incoming calls from homeowners, Board members and vendors.Follow through on various requests.Reviews invoices for completeness/accuracy of charges and prepare payable vouchers formanager's approval if not completed by Telephone Operator.Prepares and assists community managers with monthly board packages and inhouse mailings.Relieves concierge/reception on an as needed basis.Other duties as assigned.Starting salary: $23/hour
Requirements
Knowledge and Skills
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.Professional customer service skills.Knowledge of typical business correspondence (grammar, structure, punctuation, spelling,etc.) at a proficient level.Partner with multiple stakeholders, for example community managers, vendors, peers,clients.Ability to interpret verbal and/or written instructions at a proficient level.Ability to self-motivate, be proactive, detail oriented and successfully function as part of ateam.Ability to keep workspaces organized and maintained. Alerts Office Manager of low suppliesand assists in supply stocking and distribution.Ability to maintain confidentiality and discretion in the performance of all duties andresponsibilities.Knowledge of company policies, procedures, and forms.Must be able to work effectively with others in person and in group settingMust be able to prioritize, manage time, and meet deadlines.Must be able to interpret verbal and/or written instructions at a proficient level.Must be able to communicate effectively and professionally on phone, email, and in-person.Must be able to operate general office equipment (copier, fax, phone systems, etc.).Education and Experience
High School Diploma or GED RequiredAt least one year of directly related or closely related experience
Company Description
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit
www.associaonline.com .
Job Summary
The Administrative Assistant supportsand assists general office activities and projectswith administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members. This position reports to the Pleasanton office at 7901 Stoneridge Dr.,Suite 207, Pleasanton, CA 94588.
Essential Duties and Responsibilities
Update and file association documents for Community Managers.Arrange for delivery and pick up of documents from storage when necessary.Update homeowner and association information in C3 and shared files.Process and distribute incoming and outgoing mail for the office and Associations.Process print jobs, scanning and faxing as general office support when neededOther Duties and Responsibilities
Organizes and prepares correspondence relating to association business.Receives and responds to incoming calls from homeowners, Board members and vendors.Follow through on various requests.Reviews invoices for completeness/accuracy of charges and prepare payable vouchers formanager's approval if not completed by Telephone Operator.Prepares and assists community managers with monthly board packages and inhouse mailings.Relieves concierge/reception on an as needed basis.Other duties as assigned.Starting salary: $23/hour
Requirements
Knowledge and Skills
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.Professional customer service skills.Knowledge of typical business correspondence (grammar, structure, punctuation, spelling,etc.) at a proficient level.Partner with multiple stakeholders, for example community managers, vendors, peers,clients.Ability to interpret verbal and/or written instructions at a proficient level.Ability to self-motivate, be proactive, detail oriented and successfully function as part of ateam.Ability to keep workspaces organized and maintained. Alerts Office Manager of low suppliesand assists in supply stocking and distribution.Ability to maintain confidentiality and discretion in the performance of all duties andresponsibilities.Knowledge of company policies, procedures, and forms.Must be able to work effectively with others in person and in group settingMust be able to prioritize, manage time, and meet deadlines.Must be able to interpret verbal and/or written instructions at a proficient level.Must be able to communicate effectively and professionally on phone, email, and in-person.Must be able to operate general office equipment (copier, fax, phone systems, etc.).Education and Experience
High School Diploma or GED RequiredAt least one year of directly related or closely related experience
Company Description
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit
www.associaonline.com .