QA Lead

Why PlayStation?PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.QA LeadSony Bend Studio, the creator of Syphon Filter, Uncharted: Golden Abyss, and Days Gone, is looking for top talent to join our in passionate team. We are seeking a QA Lead who will contribute to the development of a AAA product with a specialized focus on assisting with developing all QA personnel, aiding in product development through focused testing, and ensure proper test cases are followed to ensure a quality product.Position Overview: The Lead is responsible for managing the global testing of Bend Studio products. The position will manage the global testing strategy for the title as well as the assigned resources. The position is the single QA point of contact for the product globally. The general purpose of this job is to ensure that a consistent global test strategy for the product is implemented and clearly manage communication of issues and risk to the appropriate stakeholders on a global scale. This role will drive efficiency through consistent test strategy, test management, and reporting while at the same time providing our customers with a consistent service globally.Responsibilities:Primary ownership and communication of all master test plans, database upkeep, stability needs and QA processes for all assigned projects.Primary ownership and communication to producers and global stakeholders, ensuring that all outbound communication meets a clear standard.Performing consistent daily observation, research, and review and reporting of operations process adherence for current assigned projects.Consistent collaboration with peer group and applicable department teams to ensure alignment, knowledge sharing and the cultivation of innovation.Participation in yearly performance review process, helping to gather feedback and sharing it with their direct manager to support performance management on a global level.Working with team managers to understand individual team member growth goals and appropriate tasks. Escalate other personnel issues to team managers, such as not meeting tasks, coming in late, etc... for all assigned products encompassing functional, TRC, localization, network, and automation.Gathering feedback and data to create and facilitate a global facing priority list of issues that need to be a focus.Redlining bugs before sending to the appropriate department.Requirements:Minimum of 3 years of QA experienceExpertise in cross cultural business and remote team interaction and leadershipSuccessfully shipped at least one global title (any platform)Demonstrated knowledge of and maturity in emotional intelligenceExceptional organizational skills, written and verbal communication skills, and critical analysis skillsAbility to make decisions within a timely manner, sometimes with incomplete information and under tight deadlines.Passion for video gamesPreferred Experience:Expertise in change management and conflict resolutionExperience with JIRA, Confluence, or TestRailExpertise or certification in agile production methodologiesExperience in working with remote teamsExperience working within an embedded development teamPlease refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Base pay is one component of our total compensation package. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location, as well as additional compensation components, such as annual bonus, profit sharing, and other incentive plans. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.Profit Sharing (PSS Only)$59,400-$89,000 USDEqual Opportunity Statement:Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.