Kettering Health
IT Analyst II - IS HB PB HIMS Experience - Miamisburg - FT/Days
Kettering Health, Miamisburg, Ohio, us, 45343
Overview:
Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether its by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.Campus Overview:Kettering Health MiamisburgServing the residents of Warren, Butler, and Southern Montgomery counties for over 40 years.Kettering Health Miamisburg, formerly Sycamore Medical Center, is a full-service hospital located minutes west of the Dayton Mall on Miamisburg-Centerville Road off I-75 in Miamisburg, Ohio.The cornerstone services for KH Miamisburg have been Bariatric surgeries and Orthopedic care.Expanded services include emergency care, sleep center, mammography, breast MRI, cardiac catheterization lab, wound center and DEXA scanning.142 bed facilityAwarded with 100 Top Hospital by IBM Watson Health for the 10th time in 2019.In 2020, KH Miamisburg received an A from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.KH Miamisburg received several awards from Healthgrades:
Outstanding Patient Experience Award (2017-2019)Americas 100 Best Hospitals for Prostate Surgery Award (2020)Joint Replacement Excellence Award (2020)
Department Overview:Utilizing agile and other applicable IS frameworks as a guide, IT Analyst II team members work as part of a collaborative team to solve customer issues and support healthcare applications and systems. The IT Analyst II utilizes analytical thinking to understand and document requirements and workflows with the goal of maximizing the value created for their customers. The IT Analyst II participates in all phases of the software development lifecycle and performs other duties as assigned.Responsibilities & Requirements:
Provide prompt support of customer issues, identifying the root cause and developing creative solutions to correct application problems. Consistently utilizes critical thinking and analytic abilities in seeking and resolving issues.Provide support for assigned applications by maintaining vendor recommended application version. Show ability to collaborate with vendor on escalated issues with complex applicationsMaintain server health through patching, reboots, and supported software versionsParticipate in on-call rotations to provide off-hours application supportCollaborate with stakeholders to understand operational needs, risks and requirements of projects and enhancements. Gather, document, and analyze requirements (business, data, and integration) and workflow processes.Participate or Lead in the design process and complete the assigned tasks for more complex development and unit/integration testingDevelop and maintain application support documentation. Educate end-users and team members as needed.Participate in mentoring/training through the following methods:
Conduct pair programming events to train othersFacilitate knowledge sharing sessionsIdentify self-training opportunities and/or conferences that align with yearly goals
Preferred Qualifications:
Associate degree or equivalent combination of education, certification, and experience3 or more years of relevant experienceObtain applicable certifications within 1 year of hire, when required.ITIL Certified (Information Technology Infrastructure Library)Epic Certification (Resolute HB Billing and/or Resolute PB Billing)CompTIA A+ Certification (Computer Technology Industry Association)SQL CertificationCSD Certification (Certified Scrum Developer)OnBase CertificationRHIT (Registered Health Information Technologist)RHIA (Registered Health Information Administrator)3M 360 Systems AdministratorCAHIMS (Certified Associate in Healthcare Information and Management Systems)
Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether its by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.Campus Overview:Kettering Health MiamisburgServing the residents of Warren, Butler, and Southern Montgomery counties for over 40 years.Kettering Health Miamisburg, formerly Sycamore Medical Center, is a full-service hospital located minutes west of the Dayton Mall on Miamisburg-Centerville Road off I-75 in Miamisburg, Ohio.The cornerstone services for KH Miamisburg have been Bariatric surgeries and Orthopedic care.Expanded services include emergency care, sleep center, mammography, breast MRI, cardiac catheterization lab, wound center and DEXA scanning.142 bed facilityAwarded with 100 Top Hospital by IBM Watson Health for the 10th time in 2019.In 2020, KH Miamisburg received an A from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.KH Miamisburg received several awards from Healthgrades:
Outstanding Patient Experience Award (2017-2019)Americas 100 Best Hospitals for Prostate Surgery Award (2020)Joint Replacement Excellence Award (2020)
Department Overview:Utilizing agile and other applicable IS frameworks as a guide, IT Analyst II team members work as part of a collaborative team to solve customer issues and support healthcare applications and systems. The IT Analyst II utilizes analytical thinking to understand and document requirements and workflows with the goal of maximizing the value created for their customers. The IT Analyst II participates in all phases of the software development lifecycle and performs other duties as assigned.Responsibilities & Requirements:
Provide prompt support of customer issues, identifying the root cause and developing creative solutions to correct application problems. Consistently utilizes critical thinking and analytic abilities in seeking and resolving issues.Provide support for assigned applications by maintaining vendor recommended application version. Show ability to collaborate with vendor on escalated issues with complex applicationsMaintain server health through patching, reboots, and supported software versionsParticipate in on-call rotations to provide off-hours application supportCollaborate with stakeholders to understand operational needs, risks and requirements of projects and enhancements. Gather, document, and analyze requirements (business, data, and integration) and workflow processes.Participate or Lead in the design process and complete the assigned tasks for more complex development and unit/integration testingDevelop and maintain application support documentation. Educate end-users and team members as needed.Participate in mentoring/training through the following methods:
Conduct pair programming events to train othersFacilitate knowledge sharing sessionsIdentify self-training opportunities and/or conferences that align with yearly goals
Preferred Qualifications:
Associate degree or equivalent combination of education, certification, and experience3 or more years of relevant experienceObtain applicable certifications within 1 year of hire, when required.ITIL Certified (Information Technology Infrastructure Library)Epic Certification (Resolute HB Billing and/or Resolute PB Billing)CompTIA A+ Certification (Computer Technology Industry Association)SQL CertificationCSD Certification (Certified Scrum Developer)OnBase CertificationRHIT (Registered Health Information Technologist)RHIA (Registered Health Information Administrator)3M 360 Systems AdministratorCAHIMS (Certified Associate in Healthcare Information and Management Systems)