Rogue Community College
Program Support Specialist III - ELA & Spanish GED
Rogue Community College, Grants Pass, Oregon, United States, 97527
Salary:
$27.90 Hourly
Location :
Medford, OR
Job Type:
Full-Time Classified
Job Number:
01782
Division:
Student Learning & Success
Department:
GED & Pre-College Education
Opening Date:
06/25/2024
General Statement of Responsibilities
Position Description
Position Title
Program Support Specialist III
Secondary Title
ELA & Spanish GED
Group / Grade
7
Classification
Classified
Work Location
All Campuses
Overtime Eligible
Non-Exempt
Division
Student Learning & Success
Differentials
Bilingual
Department
GED & Pre-College Education
Reports To
Director, GED & Pre-College Education
Supervision Received
Works under the general supervision of the Director, GED & Pre-College Education.
Supervisory Responsibility
Supervision of student employees is a responsibility of this position.
Position Summary
The primary purpose of this job is to increase awareness, student enrollment and retention of English Language Acquisition students (ELA) and Spanish GED students in the GED & Pre-College Education (PCE) program and the Integrated English Language and Civics Education grant (IELCE).
Examples of Duties - Essential Functions
1.
Program Coordination
Promotes and recruits' students via outreach at local organizations, agencies, and high schools.Communicates ELA/Adult Education/GED programs and services.Assists students with admission, placement, orientation, and registration processes.Monitors student progress and conducts follow up.Advising ESL/GED in Spanish students for ongoing academic/career opportunities through short-term certificate programs.2.
Customer Service
Collaborates with the PCE and Academic Affairs team.Assists PCE department with promoting ELA, GED, and Adult Education programs.Participate in community events to promote PCE program information.Assists with training and supervision of new student employees.Translate department materials from English to Spanish.Working at least two evenings per week will be needed to support ELA and Spanish GED evening students.3.
Administrative
Maintains data for end-of-term and year reports.Assists with marketing and workshops.Oversees IELCE equipment inventory.Process vouchers and waivers.4.
Other Duties as Assigned
May participate in College committees of interest and as assignedEngages in professional growth opportunities of interest and as assignedPerforms other duties as assignedInstitutional Expectations
Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage.Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds.Participates in recruitment and retention of students at an individual and institutional level in promotion of student success.Embraces and leverages appropriate technology to accomplish job functions.Provides high quality, effective service through learning and continuous improvement.Screening Criteria
1.
Minimum Qualifications
Education
- A Bachelor's degree is required in business, education, or related field.Experience
- A minimum of three years progressively responsible administrative and/or customer service experience, including one year coordinating grants and budget, is required.Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree.
Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our
Applicant
Guide
for more information on education/experience equivalency guidelines
2.
Preferred Qualifications
Experience in a community college or academic setting are preferred.3.
Essential Knowledge, Skills, & Abilities (Core Competencies)
Knowledge
- Advising processes, financial aid regulations, college policies and procedures, admissions, testing, academic programs, career identification, and college and other post-secondary entry strategies; college programs and services within assigned areas of responsibility; general office practices such as database management, Internet, Microsoft Office Suite® products (Word, Excel, Access and PowerPoint), document imaging, and web-based programs required.Skills
- Strong organizational skills, verbal and written communication skills; computer skills, preferably in Microsoft Office Suite® products; skills in planning and facilitating; recruiting, making presentations, and problem-solving. Fluency in both oral and written Spanish and English required.Abilities
- Advise/mentor prospective and enrolled participants in planning, monitoring, and achieving goals; assist participants in problem-solving and goal identification; analyze situations and determine required actions; communicate professionally and confidentially with a diverse group of students, faculty, staff, and community partners; maintain detailed and accurate manual and/or electronic records; work as a cooperative and contributing member of a team.4.
Other Requirements
This position is designated as requiring bilingual fluency in Spanish. Proficiency will be determined by a college-approved certification professional. Proficiency is defined by the ability to express yourself over a broad range of topics at a normal speed. You may have a noticeable accent and will make grammatical errors, for example with advanced tenses, but the errors will not cause misunderstanding to a native speaker. It is the responsibility of the employee to maintain bilingual skills throughout the duration of employment. A bilingual pay differential may apply to this role upon certification.For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required.5.
Remote Work Options
(see AP 7239 Working Remotely for more details)
This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs.6.
Physical Demands
The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Manual dexterity and coordination are required for more than half of the daily work period (about 60%) which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and other standard office equipment. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires mobility including the ability to move materials, 5 lbs. or less daily, and 5-25 lbs. occasionally. This position requires both verbal and written communication abilities.7.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate and lighting is adequate.
Additional Posting Information
This is a Full-time Classified, 40 hour per week (100%) position in the GED & Pre-College Education department. Starting compensation is entry level for Group 7 on the 2024-25 Classified Wage Schedule.
Position will remain open until filled, with screening scheduled to begin 7/25/24 . Applications received after the screening date are not guaranteed review.
Documents required for submission include a cover letter and resume.
Applications missing any of the listed required documents may be considered incomplete and ineligible for further review.
RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
CANDIDATES WITH DISABILITIES REQUIRING ACCOMMODATIONS AND/OR ASSISTANCE DURING THE HIRING PROCESS MAY CONTACT HUMAN RESOURCES AT 541-956-7329. ONLY FINALISTS WILL BE INTERVIEWED. ALL APPLICANTS WILL BE NOTIFIED BY EMAIL AFTER FINAL SELECTION IS MADE. INTERVIEW COSTS ARE AT APPLICANT'S EXPENSE. FINAL CANDIDATE WILL BE REQUIRED TO SHOW PROOF OF ELIGIBILITY TO WORK IN THE UNITED STATES. FOR POSITIONS WITH A DEGREE REQUIRED, ONLY DEGREES RECEIVED FROM AN ACCREDITED INSTITUTION WILL BE ACCEPTED; ACCREDITATION MUST BE RECOGNIZED BY THE OFFICE OF DEGREE AUTHORIZATION, US DEPARTMENT OF EDUCATION, AS REQUIRED BY ORS 348.609.
Public Service Loan Forgiveness Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.
Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: www.roguecc.edu/nondiscrimination.
Benefits include family medical, dental, and vision insurance; employee life insurance; paid holidays, sick leave, vacation, contract days and emergency leave days; 16-credit tuition waiver per quarter; membership in the Oregon Public Service Retirement Plan (OPSRP) when eligible; and eligibility for professional growth funds.
Qualifying veterans and disabled veterans may obtain additional consideration during the RCC employment process under ORS 408.230 and 408.225; OAR 839-006-435 to 839-006-0470, by submitting (attach as Other Document #1) a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215).
$27.90 Hourly
Location :
Medford, OR
Job Type:
Full-Time Classified
Job Number:
01782
Division:
Student Learning & Success
Department:
GED & Pre-College Education
Opening Date:
06/25/2024
General Statement of Responsibilities
Position Description
Position Title
Program Support Specialist III
Secondary Title
ELA & Spanish GED
Group / Grade
7
Classification
Classified
Work Location
All Campuses
Overtime Eligible
Non-Exempt
Division
Student Learning & Success
Differentials
Bilingual
Department
GED & Pre-College Education
Reports To
Director, GED & Pre-College Education
Supervision Received
Works under the general supervision of the Director, GED & Pre-College Education.
Supervisory Responsibility
Supervision of student employees is a responsibility of this position.
Position Summary
The primary purpose of this job is to increase awareness, student enrollment and retention of English Language Acquisition students (ELA) and Spanish GED students in the GED & Pre-College Education (PCE) program and the Integrated English Language and Civics Education grant (IELCE).
Examples of Duties - Essential Functions
1.
Program Coordination
Promotes and recruits' students via outreach at local organizations, agencies, and high schools.Communicates ELA/Adult Education/GED programs and services.Assists students with admission, placement, orientation, and registration processes.Monitors student progress and conducts follow up.Advising ESL/GED in Spanish students for ongoing academic/career opportunities through short-term certificate programs.2.
Customer Service
Collaborates with the PCE and Academic Affairs team.Assists PCE department with promoting ELA, GED, and Adult Education programs.Participate in community events to promote PCE program information.Assists with training and supervision of new student employees.Translate department materials from English to Spanish.Working at least two evenings per week will be needed to support ELA and Spanish GED evening students.3.
Administrative
Maintains data for end-of-term and year reports.Assists with marketing and workshops.Oversees IELCE equipment inventory.Process vouchers and waivers.4.
Other Duties as Assigned
May participate in College committees of interest and as assignedEngages in professional growth opportunities of interest and as assignedPerforms other duties as assignedInstitutional Expectations
Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage.Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds.Participates in recruitment and retention of students at an individual and institutional level in promotion of student success.Embraces and leverages appropriate technology to accomplish job functions.Provides high quality, effective service through learning and continuous improvement.Screening Criteria
1.
Minimum Qualifications
Education
- A Bachelor's degree is required in business, education, or related field.Experience
- A minimum of three years progressively responsible administrative and/or customer service experience, including one year coordinating grants and budget, is required.Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree.
Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our
Applicant
Guide
for more information on education/experience equivalency guidelines
2.
Preferred Qualifications
Experience in a community college or academic setting are preferred.3.
Essential Knowledge, Skills, & Abilities (Core Competencies)
Knowledge
- Advising processes, financial aid regulations, college policies and procedures, admissions, testing, academic programs, career identification, and college and other post-secondary entry strategies; college programs and services within assigned areas of responsibility; general office practices such as database management, Internet, Microsoft Office Suite® products (Word, Excel, Access and PowerPoint), document imaging, and web-based programs required.Skills
- Strong organizational skills, verbal and written communication skills; computer skills, preferably in Microsoft Office Suite® products; skills in planning and facilitating; recruiting, making presentations, and problem-solving. Fluency in both oral and written Spanish and English required.Abilities
- Advise/mentor prospective and enrolled participants in planning, monitoring, and achieving goals; assist participants in problem-solving and goal identification; analyze situations and determine required actions; communicate professionally and confidentially with a diverse group of students, faculty, staff, and community partners; maintain detailed and accurate manual and/or electronic records; work as a cooperative and contributing member of a team.4.
Other Requirements
This position is designated as requiring bilingual fluency in Spanish. Proficiency will be determined by a college-approved certification professional. Proficiency is defined by the ability to express yourself over a broad range of topics at a normal speed. You may have a noticeable accent and will make grammatical errors, for example with advanced tenses, but the errors will not cause misunderstanding to a native speaker. It is the responsibility of the employee to maintain bilingual skills throughout the duration of employment. A bilingual pay differential may apply to this role upon certification.For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required.5.
Remote Work Options
(see AP 7239 Working Remotely for more details)
This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs.6.
Physical Demands
The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Manual dexterity and coordination are required for more than half of the daily work period (about 60%) which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and other standard office equipment. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires mobility including the ability to move materials, 5 lbs. or less daily, and 5-25 lbs. occasionally. This position requires both verbal and written communication abilities.7.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate and lighting is adequate.
Additional Posting Information
This is a Full-time Classified, 40 hour per week (100%) position in the GED & Pre-College Education department. Starting compensation is entry level for Group 7 on the 2024-25 Classified Wage Schedule.
Position will remain open until filled, with screening scheduled to begin 7/25/24 . Applications received after the screening date are not guaranteed review.
Documents required for submission include a cover letter and resume.
Applications missing any of the listed required documents may be considered incomplete and ineligible for further review.
RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
CANDIDATES WITH DISABILITIES REQUIRING ACCOMMODATIONS AND/OR ASSISTANCE DURING THE HIRING PROCESS MAY CONTACT HUMAN RESOURCES AT 541-956-7329. ONLY FINALISTS WILL BE INTERVIEWED. ALL APPLICANTS WILL BE NOTIFIED BY EMAIL AFTER FINAL SELECTION IS MADE. INTERVIEW COSTS ARE AT APPLICANT'S EXPENSE. FINAL CANDIDATE WILL BE REQUIRED TO SHOW PROOF OF ELIGIBILITY TO WORK IN THE UNITED STATES. FOR POSITIONS WITH A DEGREE REQUIRED, ONLY DEGREES RECEIVED FROM AN ACCREDITED INSTITUTION WILL BE ACCEPTED; ACCREDITATION MUST BE RECOGNIZED BY THE OFFICE OF DEGREE AUTHORIZATION, US DEPARTMENT OF EDUCATION, AS REQUIRED BY ORS 348.609.
Public Service Loan Forgiveness Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.
Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: www.roguecc.edu/nondiscrimination.
Benefits include family medical, dental, and vision insurance; employee life insurance; paid holidays, sick leave, vacation, contract days and emergency leave days; 16-credit tuition waiver per quarter; membership in the Oregon Public Service Retirement Plan (OPSRP) when eligible; and eligibility for professional growth funds.
Qualifying veterans and disabled veterans may obtain additional consideration during the RCC employment process under ORS 408.230 and 408.225; OAR 839-006-435 to 839-006-0470, by submitting (attach as Other Document #1) a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215).