Rogue Community College
Program Support Specialist III - Allied Health
Rogue Community College, Grants Pass, Oregon, United States, 97527
Salary:
$27.90 Hourly
Location :
White City, OR
Job Type:
Part-Time Classified
Job Number:
01784
Division:
Student Learning & Success
Department:
Allied Health
Opening Date:
06/27/2024
General Statement of Responsibilities
Position Description
Position Title
Program Support Specialist III
Secondary Title
Allied Health
Group / Grade
7
Classification
Classified
Work Location
All Campuses
Overtime Eligible
Non-Exempt
Division
Student Learning & Success
Differentials
Department
Allied Health
Reports To
Director, Nursing & Allied Health
Supervision Received
Works under the supervision of the Director, Nursing & Allied Health
Supervisory Responsibility
Supervision is not a responsibility of this position. May oversee student employees.
Position Summary
The Program Support Specialist will promote and recruit new students to RCC, specifically into Allied Health and other healthcare programs, and assist students through admissions and enrollment processes. Provides services to eligible referral sites, associated agency partners, community agencies, non-profits, employers, and local high schools to establish an effective recruitment linkage with these partners. Communicates college admission policy, entry processes, financial aid, registration, and advises students on college admission and program information. Coordinates approved student recruitment activities and performs orientations/information sessions and follow-ups. Position may require travel in both Josephine and Jackson counties.
Examples of Duties - Essential Functions
1.
Promotes and recruits' students to RCC
Recruits through direct outreach to local organizations, community agencies, employers, high schools, and other potential student referral sources by building and maintaining relationships with external and internal professionals and community partnersMaintains database collection, tracks responses to outreach and recruitment activities, and follows up with prospects and currently enrolled studentsRecruits diverse students to Allied Health programs in alignment with the recruitment plan2.
Communicates knowledge about all RCC college programs and services
Collaborate and share resources with internal departments (e.g., Enrollment Management) about new and existing resources for students and the communityAttend and develop workshops on content-specific information for students and community partnersImplement communication plans for our community partners and reach diverse people, including professionals, people in the workforce, employers, high school staff and administrators, and prospective and current studentsParticipate and collaborate with faculty and staff as well as community advisory committees to better understand community needs, labor market trends, college policies, services, and personnelDevelop talking points, presentation content, collaborate with Marketing & Communications to develop marketing material ideas that communicate this information to prospective students3.
Guide and assist students
Advise and guide students through admissions, placement process, orientation, and registration of RCC's enrollment processes for Allied Health Occupations and other healthcare programsServe as an administrative user of Verified Credentials, supporting initial setup and coordinating and monitoring results for drug screens, background checks, immunization tracking, and verification letters for employersFacilitates and guides new students through the placement process, including advising them of the best options, evaluating criteria and multiple measures to determine course placement, recording placement into the Student Information Management System, and providing notifications to students4.
Administrative, data collection, and reporting
Develops presentations and workshop content to deliver to the publicPrepares routine and customized reports, correspondence, or materials using word processing, database, or social media applicationsSurvey community partners to understand the effectiveness of recruitment activities and determine necessary next steps and/or changesUse data to assess new student populations and determine how to meet the goals of the Recruitment Plan, ensuring that the goals and new student targets are reached5.
Working Relationships
Collaborate with members of the Admissions & Recruitment Department, Enrollment Management, and Student Services Division, contributing ideas, offering feedback, and providing assistanceConduct and/or coordinate workshops, recruitment events, and information sessions with faculty, staff, and community partnersMaintain clear communication between community partners and RCC staff and faculty to bring information and resources back to the collegeAssist and collaborate in presentations and training in regard to prospective students and college Allied Health Occupations and other healthcare programsCreate awareness at the college to increase educational opportunities for diverse students that align with our RCC Disproportional Enrollment Report and Recruitment PlanSupport the Director of Nursing and AHO to promote RCC and academic and CTE programs to the community6.
Other Duties as Assigned
May participate in College committees as assignedEngages in professional growth opportunities as assignedPerforms other duties as assigned
Institutional Expectations
Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage.Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds.Participates in recruitment and retention of students at an individual and institutional level in promotion of student success.Embraces and leverages appropriate technology to accomplish job functions.Provides high quality, effective service through learning and continuous improvement.Screening Criteria
1.
Minimum Qualifications
Education
- A Bachelor's degree in Business or related field.Experience
- A minimum of three years experience working in a community college, university, and/or community agency or school serving diverse clientele/students.Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree.
Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our
Applicant Guide
for more information on education/experience equivalency guidelines.
2.
Preferred Qualifications
Prefer knowledge of community college recruiting. Prefers knowledge of post-secondary educational systems including assessment, admission, financial aid and advising.3.
Essential Knowledge, Skills, & Abilities (Core Competencies)
Knowledge
- Advising processes, financial aid regulations, college policies and procedures, admissions, testing, academic programs, career identification, and college and other post-secondary entry strategies; college programs and services within assigned areas of responsibility; general office practices such as database management, Internet, Microsoft Office Suite® products (Word, Excel, Access and PowerPoint), document imaging, and web-based programs required.Skills
- Strong organizational skills, verbal and written communication skills; computer skills, preferably in Microsoft Office Suite® products; skills in planning and facilitating; recruiting, making presentations, and problem-solving. Must have the ability to create and lead presentations that are engaging and in the spirit of recruitment. Basic conversational Spanish preferred.Abilities
- Advise/mentor prospective and enrolled participants in planning, monitoring, and achieving goals; assist participants in problem-solving and goal identification; analyze situations and determine required actions; communicate professionally and confidentially with a diverse group of students, faculty, staff, and community partners; maintain detailed and accurate manual and/or electronic records; work as a cooperative and contributing member of a team. Ability to work independently or as a team when needed.4.
Other Requirements
For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required.5.
Remote Work Options
(see AP 7239 Working Remotely for more details)
This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs.6.
Physical Demands
The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Manual dexterity and coordination are required for over half of the daily work period which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and other standard office equipment. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires some mobility including the ability to move materials less than 5 pounds daily, and 5-25 pounds occasionally. This position requires both verbal and written communication abilities.7.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate and lighting is adequate.
Additional Posting Information
This is a Part-time Clasisifed, 29 hour per week (72.5%) position in the Allied Health department. Starting compensation is entry level for Group 7 on the 2024-25 Classified Wage Schedule.
Position is fixed-term/grant-funded through 6/30/2025, renewed annually, with continuation dependent upon funding. Grant funding is expected to continue through 6/30/2026. Fixed-term/grant-funded positions do not accrue seniority.
Position will remain open until filled, with screening scheduled to begin 8/8/2024 . Applications received after the screening date are not guaranteed review.
Documents required for submission include a cover letter and resume.
Applications missing any of the listed required documents may be considered incomplete and ineligible for further review.
RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
CANDIDATES WITH DISABILITIES REQUIRING ACCOMMODATIONS AND/OR ASSISTANCE DURING THE HIRING PROCESS MAY CONTACT HUMAN RESOURCES AT 541-956-7329. ONLY FINALISTS WILL BE INTERVIEWED. ALL APPLICANTS WILL BE NOTIFIED BY EMAIL AFTER FINAL SELECTION IS MADE. INTERVIEW COSTS ARE AT APPLICANT'S EXPENSE. FINAL CANDIDATE WILL BE REQUIRED TO SHOW PROOF OF ELIGIBILITY TO WORK IN THE UNITED STATES. FOR POSITIONS WITH A DEGREE REQUIRED, ONLY DEGREES RECEIVED FROM AN ACCREDITED INSTITUTION WILL BE ACCEPTED; ACCREDITATION MUST BE RECOGNIZED BY THE OFFICE OF DEGREE AUTHORIZATION, US DEPARTMENT OF EDUCATION, AS REQUIRED BY ORS 348.609.
Public Service Loan Forgiveness Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.
Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: www.roguecc.edu/nondiscrimination.
Benefits include individual medical, dental, and vision insurance; pro-rated paid holidays, sick leave, vacation, contract days and emergency leave days; 12-credit tuition waiver per quarter; membership in the Oregon Public Service Retirement Plan (OPSRP) when eligible; and eligibility for professional growth funds.
Qualifying veterans and disabled veterans may obtain additional consideration during the RCC employment process under ORS 408.230 and 408.225; OAR 839-006-435 to 839-006-0470, by submitting (attach as Other Document #1) a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215).
$27.90 Hourly
Location :
White City, OR
Job Type:
Part-Time Classified
Job Number:
01784
Division:
Student Learning & Success
Department:
Allied Health
Opening Date:
06/27/2024
General Statement of Responsibilities
Position Description
Position Title
Program Support Specialist III
Secondary Title
Allied Health
Group / Grade
7
Classification
Classified
Work Location
All Campuses
Overtime Eligible
Non-Exempt
Division
Student Learning & Success
Differentials
Department
Allied Health
Reports To
Director, Nursing & Allied Health
Supervision Received
Works under the supervision of the Director, Nursing & Allied Health
Supervisory Responsibility
Supervision is not a responsibility of this position. May oversee student employees.
Position Summary
The Program Support Specialist will promote and recruit new students to RCC, specifically into Allied Health and other healthcare programs, and assist students through admissions and enrollment processes. Provides services to eligible referral sites, associated agency partners, community agencies, non-profits, employers, and local high schools to establish an effective recruitment linkage with these partners. Communicates college admission policy, entry processes, financial aid, registration, and advises students on college admission and program information. Coordinates approved student recruitment activities and performs orientations/information sessions and follow-ups. Position may require travel in both Josephine and Jackson counties.
Examples of Duties - Essential Functions
1.
Promotes and recruits' students to RCC
Recruits through direct outreach to local organizations, community agencies, employers, high schools, and other potential student referral sources by building and maintaining relationships with external and internal professionals and community partnersMaintains database collection, tracks responses to outreach and recruitment activities, and follows up with prospects and currently enrolled studentsRecruits diverse students to Allied Health programs in alignment with the recruitment plan2.
Communicates knowledge about all RCC college programs and services
Collaborate and share resources with internal departments (e.g., Enrollment Management) about new and existing resources for students and the communityAttend and develop workshops on content-specific information for students and community partnersImplement communication plans for our community partners and reach diverse people, including professionals, people in the workforce, employers, high school staff and administrators, and prospective and current studentsParticipate and collaborate with faculty and staff as well as community advisory committees to better understand community needs, labor market trends, college policies, services, and personnelDevelop talking points, presentation content, collaborate with Marketing & Communications to develop marketing material ideas that communicate this information to prospective students3.
Guide and assist students
Advise and guide students through admissions, placement process, orientation, and registration of RCC's enrollment processes for Allied Health Occupations and other healthcare programsServe as an administrative user of Verified Credentials, supporting initial setup and coordinating and monitoring results for drug screens, background checks, immunization tracking, and verification letters for employersFacilitates and guides new students through the placement process, including advising them of the best options, evaluating criteria and multiple measures to determine course placement, recording placement into the Student Information Management System, and providing notifications to students4.
Administrative, data collection, and reporting
Develops presentations and workshop content to deliver to the publicPrepares routine and customized reports, correspondence, or materials using word processing, database, or social media applicationsSurvey community partners to understand the effectiveness of recruitment activities and determine necessary next steps and/or changesUse data to assess new student populations and determine how to meet the goals of the Recruitment Plan, ensuring that the goals and new student targets are reached5.
Working Relationships
Collaborate with members of the Admissions & Recruitment Department, Enrollment Management, and Student Services Division, contributing ideas, offering feedback, and providing assistanceConduct and/or coordinate workshops, recruitment events, and information sessions with faculty, staff, and community partnersMaintain clear communication between community partners and RCC staff and faculty to bring information and resources back to the collegeAssist and collaborate in presentations and training in regard to prospective students and college Allied Health Occupations and other healthcare programsCreate awareness at the college to increase educational opportunities for diverse students that align with our RCC Disproportional Enrollment Report and Recruitment PlanSupport the Director of Nursing and AHO to promote RCC and academic and CTE programs to the community6.
Other Duties as Assigned
May participate in College committees as assignedEngages in professional growth opportunities as assignedPerforms other duties as assigned
Institutional Expectations
Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage.Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds.Participates in recruitment and retention of students at an individual and institutional level in promotion of student success.Embraces and leverages appropriate technology to accomplish job functions.Provides high quality, effective service through learning and continuous improvement.Screening Criteria
1.
Minimum Qualifications
Education
- A Bachelor's degree in Business or related field.Experience
- A minimum of three years experience working in a community college, university, and/or community agency or school serving diverse clientele/students.Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree.
Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our
Applicant Guide
for more information on education/experience equivalency guidelines.
2.
Preferred Qualifications
Prefer knowledge of community college recruiting. Prefers knowledge of post-secondary educational systems including assessment, admission, financial aid and advising.3.
Essential Knowledge, Skills, & Abilities (Core Competencies)
Knowledge
- Advising processes, financial aid regulations, college policies and procedures, admissions, testing, academic programs, career identification, and college and other post-secondary entry strategies; college programs and services within assigned areas of responsibility; general office practices such as database management, Internet, Microsoft Office Suite® products (Word, Excel, Access and PowerPoint), document imaging, and web-based programs required.Skills
- Strong organizational skills, verbal and written communication skills; computer skills, preferably in Microsoft Office Suite® products; skills in planning and facilitating; recruiting, making presentations, and problem-solving. Must have the ability to create and lead presentations that are engaging and in the spirit of recruitment. Basic conversational Spanish preferred.Abilities
- Advise/mentor prospective and enrolled participants in planning, monitoring, and achieving goals; assist participants in problem-solving and goal identification; analyze situations and determine required actions; communicate professionally and confidentially with a diverse group of students, faculty, staff, and community partners; maintain detailed and accurate manual and/or electronic records; work as a cooperative and contributing member of a team. Ability to work independently or as a team when needed.4.
Other Requirements
For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required.5.
Remote Work Options
(see AP 7239 Working Remotely for more details)
This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs.6.
Physical Demands
The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Manual dexterity and coordination are required for over half of the daily work period which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and other standard office equipment. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires some mobility including the ability to move materials less than 5 pounds daily, and 5-25 pounds occasionally. This position requires both verbal and written communication abilities.7.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate and lighting is adequate.
Additional Posting Information
This is a Part-time Clasisifed, 29 hour per week (72.5%) position in the Allied Health department. Starting compensation is entry level for Group 7 on the 2024-25 Classified Wage Schedule.
Position is fixed-term/grant-funded through 6/30/2025, renewed annually, with continuation dependent upon funding. Grant funding is expected to continue through 6/30/2026. Fixed-term/grant-funded positions do not accrue seniority.
Position will remain open until filled, with screening scheduled to begin 8/8/2024 . Applications received after the screening date are not guaranteed review.
Documents required for submission include a cover letter and resume.
Applications missing any of the listed required documents may be considered incomplete and ineligible for further review.
RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
CANDIDATES WITH DISABILITIES REQUIRING ACCOMMODATIONS AND/OR ASSISTANCE DURING THE HIRING PROCESS MAY CONTACT HUMAN RESOURCES AT 541-956-7329. ONLY FINALISTS WILL BE INTERVIEWED. ALL APPLICANTS WILL BE NOTIFIED BY EMAIL AFTER FINAL SELECTION IS MADE. INTERVIEW COSTS ARE AT APPLICANT'S EXPENSE. FINAL CANDIDATE WILL BE REQUIRED TO SHOW PROOF OF ELIGIBILITY TO WORK IN THE UNITED STATES. FOR POSITIONS WITH A DEGREE REQUIRED, ONLY DEGREES RECEIVED FROM AN ACCREDITED INSTITUTION WILL BE ACCEPTED; ACCREDITATION MUST BE RECOGNIZED BY THE OFFICE OF DEGREE AUTHORIZATION, US DEPARTMENT OF EDUCATION, AS REQUIRED BY ORS 348.609.
Public Service Loan Forgiveness Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.
Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: www.roguecc.edu/nondiscrimination.
Benefits include individual medical, dental, and vision insurance; pro-rated paid holidays, sick leave, vacation, contract days and emergency leave days; 12-credit tuition waiver per quarter; membership in the Oregon Public Service Retirement Plan (OPSRP) when eligible; and eligibility for professional growth funds.
Qualifying veterans and disabled veterans may obtain additional consideration during the RCC employment process under ORS 408.230 and 408.225; OAR 839-006-435 to 839-006-0470, by submitting (attach as Other Document #1) a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215).