Serco North America
Business Systems Analyst
Serco North America, Jacksonville, Florida, United States, 32290
Position Description :
Looking for a Business Systems Analyst opportunity at a place you can make a difference every day? Discover this great opportunity in our Jacksonville, FL location. Bring your ability to provided analysis support for Government systems, specifically the Naval Air Systems Command (NAVAIR) Depot Maintenance System (NDMS) systems and interfaces and make an impact towards our military defense by discovering your new role supporting this mission.Serco supports the NAVAIR on its FRCSE NDMS contract which is looking for a Business Systems Analyst to participate as an active team member on development teams utilizing Agile development practices, disciplines, and techniques. This includes but is not limited to the following: planning, analysis and execution of assigned use cases, user stories, test scripts and product backlog as it relates to the refinement of requirements development and continuous Life Cycle Management.You will be part of a team comprised of government and contractors that work closely with other Serco team members to deliver quality support. Our team has been recognized by the Naval Air Systems Command Program as providing top quality services in support of the customers.In this role, you will:Translate functional user requirements into user stories, document requirements, support documentation peer reviews, document system inputs/outputs, process flows, data structures, and file layouts.Prepare test data, conduct tests, document, and evaluate test results, identify pass/fail criteria and problems encountered, and identify and recommend corrective actions and facilitate resolution.Provide guidance and performs training for implementation of new program releases. Identify post implementation requirements, problems, and overall process expectations.Organize and facilitate sessions to capture and define system and interface systems change requests, research, and evaluate alternatives/options.Coordinate on software requirements specifications. Document and respond to user questions and system change requests.Provide support to team members for assigned systems/modules for working teams.
Qualifications:To be successful in this role, you will have:United States CitizenshipAbility to obtain NACLC clearanceBachelors degree
Masters degree may be substituted for two years of experience
5 years of relevant experienceExcellent knowledge of MS Office Suite (Word, PowerPoint, Access, Excel, and Project)Strong experience working with Standard Query Language (SQL).Experience executing IBM Maximo projects, with a deep understanding of Maximo functionalities, configurations, and best practicesAbility to travel 10%Additional desired experience and skills:Experience with Manual, Automated and Software testingExperience with Agile & BDDAbility to understand and develop IT system requirements using documented objective statements, flow charts and diagrams.Familiarity with TOAD for Oracle, Project Management methodologies, and Capability Maturity Models.Experience with Agile Development practices, disciplines, techniques, and methodology.Professional certifications including IBM Certified Deployment Professional Maximo Manage, IBM Certified Administrator Maximo Manage, or relevant Microsoft Azure certificationsIf you are interested in supporting and working with NAVAIR and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!Company Overview :Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Sercos 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Looking for a Business Systems Analyst opportunity at a place you can make a difference every day? Discover this great opportunity in our Jacksonville, FL location. Bring your ability to provided analysis support for Government systems, specifically the Naval Air Systems Command (NAVAIR) Depot Maintenance System (NDMS) systems and interfaces and make an impact towards our military defense by discovering your new role supporting this mission.Serco supports the NAVAIR on its FRCSE NDMS contract which is looking for a Business Systems Analyst to participate as an active team member on development teams utilizing Agile development practices, disciplines, and techniques. This includes but is not limited to the following: planning, analysis and execution of assigned use cases, user stories, test scripts and product backlog as it relates to the refinement of requirements development and continuous Life Cycle Management.You will be part of a team comprised of government and contractors that work closely with other Serco team members to deliver quality support. Our team has been recognized by the Naval Air Systems Command Program as providing top quality services in support of the customers.In this role, you will:Translate functional user requirements into user stories, document requirements, support documentation peer reviews, document system inputs/outputs, process flows, data structures, and file layouts.Prepare test data, conduct tests, document, and evaluate test results, identify pass/fail criteria and problems encountered, and identify and recommend corrective actions and facilitate resolution.Provide guidance and performs training for implementation of new program releases. Identify post implementation requirements, problems, and overall process expectations.Organize and facilitate sessions to capture and define system and interface systems change requests, research, and evaluate alternatives/options.Coordinate on software requirements specifications. Document and respond to user questions and system change requests.Provide support to team members for assigned systems/modules for working teams.
Qualifications:To be successful in this role, you will have:United States CitizenshipAbility to obtain NACLC clearanceBachelors degree
Masters degree may be substituted for two years of experience
5 years of relevant experienceExcellent knowledge of MS Office Suite (Word, PowerPoint, Access, Excel, and Project)Strong experience working with Standard Query Language (SQL).Experience executing IBM Maximo projects, with a deep understanding of Maximo functionalities, configurations, and best practicesAbility to travel 10%Additional desired experience and skills:Experience with Manual, Automated and Software testingExperience with Agile & BDDAbility to understand and develop IT system requirements using documented objective statements, flow charts and diagrams.Familiarity with TOAD for Oracle, Project Management methodologies, and Capability Maturity Models.Experience with Agile Development practices, disciplines, techniques, and methodology.Professional certifications including IBM Certified Deployment Professional Maximo Manage, IBM Certified Administrator Maximo Manage, or relevant Microsoft Azure certificationsIf you are interested in supporting and working with NAVAIR and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!Company Overview :Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Sercos 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.