State of South Carolina
IT Technician II
State of South Carolina, Columbia, South Carolina, us, 29228
Salary:
$44,289.00 - $72,134.00 Annually
Location :
Richland County, SC
Job Type:
FTE - Full-Time
Job Number:
167710
Agency:
Department of Probation, Parole & Pardon
Division:
IT Systems & Services
Opening Date:
08/05/2024
Residency Requirement:
No
Class Code::
AM71
Position Number::
60030195
Normal Work Schedule::
Monday - Friday (8:30 - 5:00)
Pay Band:
Band 5
Hiring Range - Min.:
$44,289.00
Hiring Range - Max.:
$72,134.00
Opening Date:
08/05/2024
EEO Statement:
Equal Opportunity Employer
Agency Specific Application Procedures::
All employees interested in applying for the position must apply on-line at www.careers.sc.gov no later than 5 p.m. on the closing date.
Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Under general supervision, deliver Tier 2 technical support including installing, configuring, and troubleshooting, network connectivity, desktop hardware, and software issues. Provide support of computer hardware, printers, operating systems, and digital communications. Act as a liaison between SCDPPPS business units and ITS customer service initiatives, focusing on the business application of IT hardware and software resources for the SCDPPPS end user community. Collaborate with ITS management staff and other ITS sections to identify, create, and resolve end user support issues.Minimum and Additional Requirements
A high school diploma and experience in information technology, electronics technology systems, or other related areas. An associate degree or bachelor's degree in a related field may be substituted for the required experience.Preferred Qualifications
Bachelor's degree and experience in information technology, electronics technology systems, or other related areas.Additional Comments
SCDPPPS DISCIPLINARY ACTIONS ARE CONSIDERED DURING THE INTERVIEW PHASE.
Please complete the state application to include current and previous work history and education. A resume will not be reviewed to determine if an applicant has met the minimum qualifications for the position.
SCDPPPS IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYERThe South Carolina Department of Probation, Parole and Pardon Services is committed to maintaining a workforce that is free of unlawful discrimination, including harassment on the bases of race, color, national origin, religion, age (40+) or disability, sex (including pregnancy, childbirth, or related medical conditions, sexual orientation, or gender identity).
THIS POSITION IS NOT ELIGIBLE FOR POLICE OFFICER RETIREMENT SYSTEM
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Indicate your highest level of education completed.
High School/GEDAssociates DegreeBachelor's DegreeMaster's Degree or higher
02
How many years of relevant experience do you have?
1 - 2 years3 - 4 years5 years or moreNone
03
Are you currently employed with SCDPPPS?
YesNo
04
If currently employed with SCDPPPS please list your current position and location.
05
Please present a brief statement of interests and qualifications for the position you are applying for.
06
How did you find out about this position?
State Government website (careers.sc.gov)Career FairSocial MediaFriendDPPPS RecruiterDPPPS EmployeeTV/StreamingInternet/onlineOther
07
If you answered "DPPPS Employee" or "DPPPS Recruiter" please list the name of the employee.
08
If you answered "Other" please tell us how you learned of this position.
09
Do you have any relatives currently under supervision of this Department? If yes, provide names and relationship below.
Required Question
$44,289.00 - $72,134.00 Annually
Location :
Richland County, SC
Job Type:
FTE - Full-Time
Job Number:
167710
Agency:
Department of Probation, Parole & Pardon
Division:
IT Systems & Services
Opening Date:
08/05/2024
Residency Requirement:
No
Class Code::
AM71
Position Number::
60030195
Normal Work Schedule::
Monday - Friday (8:30 - 5:00)
Pay Band:
Band 5
Hiring Range - Min.:
$44,289.00
Hiring Range - Max.:
$72,134.00
Opening Date:
08/05/2024
EEO Statement:
Equal Opportunity Employer
Agency Specific Application Procedures::
All employees interested in applying for the position must apply on-line at www.careers.sc.gov no later than 5 p.m. on the closing date.
Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Under general supervision, deliver Tier 2 technical support including installing, configuring, and troubleshooting, network connectivity, desktop hardware, and software issues. Provide support of computer hardware, printers, operating systems, and digital communications. Act as a liaison between SCDPPPS business units and ITS customer service initiatives, focusing on the business application of IT hardware and software resources for the SCDPPPS end user community. Collaborate with ITS management staff and other ITS sections to identify, create, and resolve end user support issues.Minimum and Additional Requirements
A high school diploma and experience in information technology, electronics technology systems, or other related areas. An associate degree or bachelor's degree in a related field may be substituted for the required experience.Preferred Qualifications
Bachelor's degree and experience in information technology, electronics technology systems, or other related areas.Additional Comments
SCDPPPS DISCIPLINARY ACTIONS ARE CONSIDERED DURING THE INTERVIEW PHASE.
Please complete the state application to include current and previous work history and education. A resume will not be reviewed to determine if an applicant has met the minimum qualifications for the position.
SCDPPPS IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYERThe South Carolina Department of Probation, Parole and Pardon Services is committed to maintaining a workforce that is free of unlawful discrimination, including harassment on the bases of race, color, national origin, religion, age (40+) or disability, sex (including pregnancy, childbirth, or related medical conditions, sexual orientation, or gender identity).
THIS POSITION IS NOT ELIGIBLE FOR POLICE OFFICER RETIREMENT SYSTEM
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Indicate your highest level of education completed.
High School/GEDAssociates DegreeBachelor's DegreeMaster's Degree or higher
02
How many years of relevant experience do you have?
1 - 2 years3 - 4 years5 years or moreNone
03
Are you currently employed with SCDPPPS?
YesNo
04
If currently employed with SCDPPPS please list your current position and location.
05
Please present a brief statement of interests and qualifications for the position you are applying for.
06
How did you find out about this position?
State Government website (careers.sc.gov)Career FairSocial MediaFriendDPPPS RecruiterDPPPS EmployeeTV/StreamingInternet/onlineOther
07
If you answered "DPPPS Employee" or "DPPPS Recruiter" please list the name of the employee.
08
If you answered "Other" please tell us how you learned of this position.
09
Do you have any relatives currently under supervision of this Department? If yes, provide names and relationship below.
Required Question