Technical Services - Office (DocuCare) Level 1

Office Technical Support Pay Rate : $20.93/hr Duration : 1 year Schedule : Monday to Friday, 8:00 AM to 5:00 PM Dress Code : Business Casual Requirements Computer Skills : Must be proficient with Microsoft applications and the internet. Internal application training provided. Customer Service : Excellent customer service skills are essential. Technical Abilities : Perform basic copier maintenance (clear jams, insert toner, replace parts) and understand device IPs and scanning/faxing functions. Essential Functions Operate and maintain office equipment (copiers, printers, scanners, fax machines). Diagnose and resolve basic equipment issues. Maintain equipment cleanliness and uptime. Track and log jobs, meter reads, and equipment moves. Process incoming/outgoing faxes for billing. Lift up to 50 pounds. Skills & Experience Basic PC, MS Word, Excel, and email proficiency. Customer service experience (1 year). High School diploma or equivalent (education verification required). Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IND10