IT Support Administrator I

Job Title: IT Support Administrator I Location: 1072 - 0 W Sam Houston Pkwy N Ste 200, Houston, TX, 77064 Bill Rate Range: 24.27 / 25.70 Job Description: The Configuration Technician is responsible for the configuration of all devices placed at Stewart Title Offices. These responsibilities include imaging of laptops and desktops, configuring VoIP phones, hardware testing/troubleshooting/warranty repair. Testing new images/troubleshooting and reporting feedback to Tools Team for resolution. Data backup, third party software installation. Asset inventory/tracking as well as shipping & receiving. The Technician will be working in active directory and must know basic LAN network connectivity. Additional duties include creating procedures/documentation, updating, and closing tickets, as well as involvement in projects. Job Duties: Image laptops and desktops Configure computers and install third party software. Configure VoIP phones. Troubleshoot software/hardware. Warranty repairs and ability to repair hardware. Troubleshoot network/LAN issues. Light AD Tasks Data backup Skills/Experience: Imaging Computers in corporate environment Computer configuration & software installation/configure Configuring VoIP phones Active Directory experience Hardware troubleshooting Required Skills: PC imaging Hardware/Software troubleshooting Customer Service Skills Desired Skills: Active Directory VoIP Degree Requirements: Associates Degree and/or certification and 2 or more years of related experience in a IT support environment. Must have minimum of 2 years of related experience in corporate computer environment. Certification Requirements: