Texas Southmost College
System Administrator
Texas Southmost College, Brownsville, Texas, United States, 78520
Posting Details
Position Information
Classification Title
Job TitleSystem Administrator
FLSAExempt
LocationMain Campus
Position LengthFull-time
Position Summary Information
Job Summary
This role will support many various facets of the Information Technology hardware, software, server, storage and network infrastructure and environments. This team member will be asked to support and interact with many other areas of the IT Department as necessary. The Systems Administrator will be responsible for installing, configuring, troubleshooting, and maintaining hardware/software and administering system accounts. This includes the installation of physical and virtual servers. The role will be responsible for the administration, management and support activities associated with on-premise and cloud-based applications as required. The role is vital to ensure the operational integrity and availability of critical systems at the College. This position reports to the IT Technical Director and ultimately to the Vice President of Information Technology.
Essential Duties and Responsibilities•Configures hardware, software and operating systems to ensure that business operations maintain high availability.•Designs/Ensures system integration success between critical systems.•Designs group policies and access control lists to ensure compatibility with organizational standards, business rules, and needs.•Manages, monitors and troubleshoots Microsoft Active Directory and LDAP.•Manages Multi Factor Authentication and Single Sign-on in conjunction with other IT personnel.•Manages databases and application programming interfaces as required.•Maintains system access management including system accounts. Sets up system, administrative and end user accounts as required. Manages accounts, network rights, and access to systems and equipment.•Conducts functional and connectivity testing to ensure continuing operability.•Develops and document systems administration standard operating procedures.•Maintains baseline system security according to organizational policies.•Plans, executes, and verifies data redundancy and system recovery procedures.•Installs, updates, and troubleshoots systems/servers. This includes upgrades and patch management.•Checks system hardware availability, functionality, integrity, and efficiency.•Complies with organization systems administration standard operating procedures.•Manages system/server resources including performance, capacity, availability, serviceability, and recoverability.•Monitors, maintains performance tuning of system/server configuration, updates and patches.•Manages Microsoft Azure environment, Microsoft Exchange/Outlook, Microsoft Office 365 tenants and Microsoft Defender.•Manages Mobile Device Management systems such as Microsoft Intune.•Applies SSL Certificates to systems and servers.•Serves as SharePoint administrator.•Oversees installation, implementation, configuration, and support of system components.•Diagnoses faulty system/server hardware.•Performs repairs on faulty system/server hardware.•Troubleshoots hardware/software/network interface and interoperability problems.•Assists users with retrieving documentation and data.•Administers teleconferencing technologies such as Zoom, Microsoft Teams, and Dialpad•Sets up and maintains system backups and data backups•Responsible for managing disaster recovery tools (Unitrends)•Understands cloud computing requirements.•Understands web services and web site management.•Writes scripts/programming code to automate tasks like software installation, setting configurations, and system monitoring.•Ensures security through access controls, backups and firewalls under the direction of the Technical Director (TD) and the Chief Information Security Officer (CISO).•Develops documentation to include technical information, diagrams, manuals, Standard Operating Procedures and IT policies as required.•Interacts with the Executive Director of Applications (EDA) to ensure system availability and efficiency.•Develops training materials for staff as required.•Investigates new technologies and interacts with vendors under the direction of the Technical Director and the Vice President of Information Technology (VPIT).•Follows information security protocols under the direction of the CISO.•Follows change management and project management protocols as developed by the information technology department.•Provides regular and ad hoc system reports as required, including responses for public information requests (PIRs).•Participates in IT project planning as required.•Participates in College events and exercises as required.
Required Knowledge and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.•Excellent problem-solving and troubleshooting skills•Exceptional interpersonal skills•Ability to prioritize and manage multiple tasks in a dynamic environment•Proactive attitude with a focus on continuous improvement•Ability to implement, administer, and troubleshoot system infrastructure technology such as servers, hardware, software, cloud solutions, disaster recovery, system backup solutions and cybersecurity.•Ability to work well with others and to demonstrate an excellent quality of work with little or no supervision required.•Must be highly organized and possess excellent communication and documentation skills.•Must be proficient in Microsoft Office.•Must have experience with systems architecture, databases, and network concepts (LAN/WAN/Wireless)•Must have knowledge of system security such as intrusion detection and data loss prevention•Must have programming experience such as PowerShell•Must have experience with various operating systems such as SQL, Linux, Unix and Windows•Must have experience with VMware, VxRail and Hyper-V (or similar virtual environments)•Must be familiar with IT development frameworks such as Agile or ITIL•Must have experience with Endpoint Management Tools (SCCM, PDQ or similar).•Must have experience with teleconferencing tools, contact centers (UCCS, UCCX, T-Mobile or similar)•Experience managing Storage Area Network (SAN), ensuring performance, availability and reliability•Able to comprehend technical manuals, procedural documentation and OEM guides.•Other duties as assigned.
Required Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education and experience required.•Bachelor's degree in Information Technology, Computer Science, or a related field.•Minimum of 1-2 years of experience in IT support or a related field•Experience in IP network/wireless infrastructure implementation, maintenance, monitoring, and support.
Preferred Education and Experience•2 to 4 years' experience with the following:•Client/Server application interaction•Office 365 and Azure Administration•Barracuda software administration•Microsoft Server/O365 Tenant administration•Networking Technologies•Active Directory•Virtualization Software (VMWare, Hyper-V or similar)•Technical support, Troubleshooting•DNS Administration (Cloudflare or similar)•Telephony/Teleconferencing technologies (UCCS, UCCX, Dialpad or similar).
Certificates and Licensures•Linux, Unix, Windows, VMWare, SQL certifications preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate.Notes: The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Posting Detail Information
Posting Number2024138TSC
Open Date08/27/2024
Close Date
Open Until FilledYes
Special Instructions Summary
Transcripts (unofficial) are required to be attached to applications for all positions with an educational requirement (Faculty/Staff/Administrative). Your application is not considered complete until all required documents have been attached.
Attachments must be in PDF or Microsoft Word format and must be no larger than 2 MB. You will not be able to attach documents after your application has been submitted.
Please Note: Official transcripts are only required if recommended for hire. Please Note: Official transcripts are only required if recommended for hire.
Official transcripts shall be sent directly from the issuing institution to the College District's Office of Human Resources and must include documentation of all credit earned, including the education requirements that specifically qualifies the applicant for the position. The address to send all transcripts is:
Texas Southmost CollegeOffice of Human Resources80 Fort Brown, Tandy 105Brownsville, Texas 78520
For eTranscripts please use email address:
cristina.garcia@tsc.edu
The College District recognizes equivalent credits and degrees earned from foreign universities. The equivalency shall be determined by translation and evaluation from a member of the National Association of Credential Evaluation Services (NACES). For more information please visit:
www.naces.org.
Position Information
Classification Title
Job TitleSystem Administrator
FLSAExempt
LocationMain Campus
Position LengthFull-time
Position Summary Information
Job Summary
This role will support many various facets of the Information Technology hardware, software, server, storage and network infrastructure and environments. This team member will be asked to support and interact with many other areas of the IT Department as necessary. The Systems Administrator will be responsible for installing, configuring, troubleshooting, and maintaining hardware/software and administering system accounts. This includes the installation of physical and virtual servers. The role will be responsible for the administration, management and support activities associated with on-premise and cloud-based applications as required. The role is vital to ensure the operational integrity and availability of critical systems at the College. This position reports to the IT Technical Director and ultimately to the Vice President of Information Technology.
Essential Duties and Responsibilities•Configures hardware, software and operating systems to ensure that business operations maintain high availability.•Designs/Ensures system integration success between critical systems.•Designs group policies and access control lists to ensure compatibility with organizational standards, business rules, and needs.•Manages, monitors and troubleshoots Microsoft Active Directory and LDAP.•Manages Multi Factor Authentication and Single Sign-on in conjunction with other IT personnel.•Manages databases and application programming interfaces as required.•Maintains system access management including system accounts. Sets up system, administrative and end user accounts as required. Manages accounts, network rights, and access to systems and equipment.•Conducts functional and connectivity testing to ensure continuing operability.•Develops and document systems administration standard operating procedures.•Maintains baseline system security according to organizational policies.•Plans, executes, and verifies data redundancy and system recovery procedures.•Installs, updates, and troubleshoots systems/servers. This includes upgrades and patch management.•Checks system hardware availability, functionality, integrity, and efficiency.•Complies with organization systems administration standard operating procedures.•Manages system/server resources including performance, capacity, availability, serviceability, and recoverability.•Monitors, maintains performance tuning of system/server configuration, updates and patches.•Manages Microsoft Azure environment, Microsoft Exchange/Outlook, Microsoft Office 365 tenants and Microsoft Defender.•Manages Mobile Device Management systems such as Microsoft Intune.•Applies SSL Certificates to systems and servers.•Serves as SharePoint administrator.•Oversees installation, implementation, configuration, and support of system components.•Diagnoses faulty system/server hardware.•Performs repairs on faulty system/server hardware.•Troubleshoots hardware/software/network interface and interoperability problems.•Assists users with retrieving documentation and data.•Administers teleconferencing technologies such as Zoom, Microsoft Teams, and Dialpad•Sets up and maintains system backups and data backups•Responsible for managing disaster recovery tools (Unitrends)•Understands cloud computing requirements.•Understands web services and web site management.•Writes scripts/programming code to automate tasks like software installation, setting configurations, and system monitoring.•Ensures security through access controls, backups and firewalls under the direction of the Technical Director (TD) and the Chief Information Security Officer (CISO).•Develops documentation to include technical information, diagrams, manuals, Standard Operating Procedures and IT policies as required.•Interacts with the Executive Director of Applications (EDA) to ensure system availability and efficiency.•Develops training materials for staff as required.•Investigates new technologies and interacts with vendors under the direction of the Technical Director and the Vice President of Information Technology (VPIT).•Follows information security protocols under the direction of the CISO.•Follows change management and project management protocols as developed by the information technology department.•Provides regular and ad hoc system reports as required, including responses for public information requests (PIRs).•Participates in IT project planning as required.•Participates in College events and exercises as required.
Required Knowledge and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.•Excellent problem-solving and troubleshooting skills•Exceptional interpersonal skills•Ability to prioritize and manage multiple tasks in a dynamic environment•Proactive attitude with a focus on continuous improvement•Ability to implement, administer, and troubleshoot system infrastructure technology such as servers, hardware, software, cloud solutions, disaster recovery, system backup solutions and cybersecurity.•Ability to work well with others and to demonstrate an excellent quality of work with little or no supervision required.•Must be highly organized and possess excellent communication and documentation skills.•Must be proficient in Microsoft Office.•Must have experience with systems architecture, databases, and network concepts (LAN/WAN/Wireless)•Must have knowledge of system security such as intrusion detection and data loss prevention•Must have programming experience such as PowerShell•Must have experience with various operating systems such as SQL, Linux, Unix and Windows•Must have experience with VMware, VxRail and Hyper-V (or similar virtual environments)•Must be familiar with IT development frameworks such as Agile or ITIL•Must have experience with Endpoint Management Tools (SCCM, PDQ or similar).•Must have experience with teleconferencing tools, contact centers (UCCS, UCCX, T-Mobile or similar)•Experience managing Storage Area Network (SAN), ensuring performance, availability and reliability•Able to comprehend technical manuals, procedural documentation and OEM guides.•Other duties as assigned.
Required Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education and experience required.•Bachelor's degree in Information Technology, Computer Science, or a related field.•Minimum of 1-2 years of experience in IT support or a related field•Experience in IP network/wireless infrastructure implementation, maintenance, monitoring, and support.
Preferred Education and Experience•2 to 4 years' experience with the following:•Client/Server application interaction•Office 365 and Azure Administration•Barracuda software administration•Microsoft Server/O365 Tenant administration•Networking Technologies•Active Directory•Virtualization Software (VMWare, Hyper-V or similar)•Technical support, Troubleshooting•DNS Administration (Cloudflare or similar)•Telephony/Teleconferencing technologies (UCCS, UCCX, Dialpad or similar).
Certificates and Licensures•Linux, Unix, Windows, VMWare, SQL certifications preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate.Notes: The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Posting Detail Information
Posting Number2024138TSC
Open Date08/27/2024
Close Date
Open Until FilledYes
Special Instructions Summary
Transcripts (unofficial) are required to be attached to applications for all positions with an educational requirement (Faculty/Staff/Administrative). Your application is not considered complete until all required documents have been attached.
Attachments must be in PDF or Microsoft Word format and must be no larger than 2 MB. You will not be able to attach documents after your application has been submitted.
Please Note: Official transcripts are only required if recommended for hire. Please Note: Official transcripts are only required if recommended for hire.
Official transcripts shall be sent directly from the issuing institution to the College District's Office of Human Resources and must include documentation of all credit earned, including the education requirements that specifically qualifies the applicant for the position. The address to send all transcripts is:
Texas Southmost CollegeOffice of Human Resources80 Fort Brown, Tandy 105Brownsville, Texas 78520
For eTranscripts please use email address:
cristina.garcia@tsc.edu
The College District recognizes equivalent credits and degrees earned from foreign universities. The equivalency shall be determined by translation and evaluation from a member of the National Association of Credential Evaluation Services (NACES). For more information please visit:
www.naces.org.