Administrator, Senior Network

Summary Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our teamDescription Position Purpose: Administers infrastructure including hardware, software, and various configurations. Provides administration and maintenance of user devices and communications links to assure operational availability. Deploys and administers routing protocols and network devices (switches, routers, firewalls, load balancers). Administers and tests networking hardware and software. Performs remedial maintenance of network devices including the restoration of hardware and software. What You'll Do Upgrades and configures network devices from multiple vendors. Maintains effective relationships with external suppliers to ensure appropriate levels of support. Schedules, plans, and performs system upgrades, including coordinating the transition from test to production environments. Administers use, capacity and performance of network systems. Focuses on both hardware and software aspects of network operations across multiple platforms. Works with end users and vendors to resolve network hardware/software issues. Confers with network users about how to solve problems affecting network performance. Validates and adjusts network configuration when needed to resolve issues. Generates network utilization/trending/error reports as requested. Observes and controls the status and performance of all components of network/system facilities. Maintains change control of network devices. Control access to, and authorization level of network devices. Anticipates and mitigates potential attacks through network or other connections to ensure the security of the system. Maintains effective security/backup and disaster recovery processes and systems. Performs data backups and disaster recovery operations as needed. Address network vulnerabilities within audit-mandated time frames. Ensure network compliance with audit requirements. Participates in continuous review and update to ensure that processes meet changing business unit conditions. Creates and maintains process and procedure documentation. Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs etc. Works with others to establish and improve processes and procedures. Updates knowledge and skills to keep up with rapid advancements in network administration technology. What You Need to Qualify: Required Education: Bachelor's degree in a job-related field Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience Required Work Experience: 4 years of network or other job related experience. Required Skills and Abilities: Strong technical knowledge of networking, communications, and related hardware and software. Knowledge of network technologies and platforms. Strong technical skills including problem analysis of network systems. Able to gather information to troubleshoot various network problems. Strong organizational and interpersonal skills. Ability to communicate technical issues with non-technical people. Strong customer service skills. Strong knowledge of common network administration, monitoring and security utilities. Required Software and Other Tools: Strong understanding of relevant network hardware and software. Strong understanding of Microsoft Office Suite from a systems support/break-fix perspective. We Prefer That You Have Preferred Work Experience: 5 years-of experience working in infrastructure/network environments performing monitoring (hardware and/or software) and implementations. Working incident tickets on a daily basis as well as monitoring the data transport network. Hands on experience configuring and troubleshooting with at least three of the following technologies: Palo Alto Firewalls, Infoblox, F5 load balancers, Cisco Nexus Switches, routers, and ISE, SolarWinds, and NetScaler load balancers. Preferred Licenses and Certificates: Vendor certifications, i.e. CCNA, CCNP, CCVP Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. What We Can Do for You: Our comprehensive benefits package includes: 401(k) retirement savings plan with company match Subsidized health plans and free vision coverage Life insurance Paid annual leave - the longer you work here, the more you earn Ten paid holidays On-site cafeterias and fitness centers in major locations Wellness programs and a healthy lifestyle premium discount Tuition assistance Service recognition What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Some states have required notifications. Here'smore information. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.helpbcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.