TMEIC
Technical Services Project Manager
TMEIC, Roanoke, Virginia, United States, 24000
Description
Job #
PR23154Job Title
Technical Services Project ManagerOffice Location
Roanoke, VA or Houston, TX preferredBusiness Function/Department
Energy & Infrastructure Solutions/Technical ServicesSales Territory, if applicable
N/AGeneral Role DescriptionLead and manage matrix teams to complete execution of service projects, requests, and agreements ensuring successful and timely analysis, resolution, and reporting of client issuesRole Accountabilities- Serve as single point of contact for client service projects, agreements, and spare parts- Monitor open service requests, coordinating cross-functional teams to resolve client installed base issues, obtain respective supplier root cause analysis, and provide corrective action reports to meet client expectations, escalating to immediate manager as necessary- Drive client satisfaction through effective communication and order management, contract compliance, and meeting expectations with respect to safety, quality, and delivery- Coordinate cross-functional project teams, including parent company resources and suppliers, for successful execution of service projects, ensuring that company objectives are met- Provide timely updates on service project performance, status, and client relationship issues to immediate manager.- Recommend and implement risk assessment and abatement plan to meet targets- Identify opportunities and provide recommendations to business unit for improvements on installed base management, new solutions development, products, service features, and applications to drive business growth- Produce and maintain records of service project communications, contract variations, projects, and business activities per corporate guidelines- Design competitive and viable technical approaches to resolve client issues- Produce accurate project execution estimates for cost and price evaluations of potential service orders- Develop pricing strategies to maximize service project margins- Evaluate supplier proposals to determine best technical and most economical solution for the application- Identify opportunities, initiate, and execute process improvement initiatives in the organization- Provide individual contributions necessary to meet client and business commitments- Collect, analyze, and regularly report fleet data to managementGeneral Employee Accountabilities- Bring full effort to bear on tasks assigned by manager- Give manager best advice- Give earliest notice when work cannot be delivered as specified- Cooperate and collaborate with peers and interact cross-organizationally as specified by manager- Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment- Comply with all Company policies, practices, and procedures and all regulations and laws- Recommend viable improvements proactively- Ensure effective utilization of business tools and processesMinimum Qualifications- 2 years of project, engineering, or technical leadership, or directing commercial transactions on projects in a technical environment- Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts- Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills- Demonstrated continuous improvement in areas of responsibility- Proficiency in MS Outlook, Excel, Word, and PowerPoint- Availability to travel domestically and internationally 25% of the time, often on short noticePreferred Qualifications- 5 or more years of project management experience, including capital contracts in excess of $1M per contract- 5 or more years of systems or application engineering experience- Demonstrated success in client facing, sales or marketing related- Proficiency in Oracle- Proficiency in MS Projects, AccessLink to TMEIC Corporation Americas website : https://www.tmeic.com/. To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.EEO/AA/M/F/Vet/Disability Employer
Job #
PR23154Job Title
Technical Services Project ManagerOffice Location
Roanoke, VA or Houston, TX preferredBusiness Function/Department
Energy & Infrastructure Solutions/Technical ServicesSales Territory, if applicable
N/AGeneral Role DescriptionLead and manage matrix teams to complete execution of service projects, requests, and agreements ensuring successful and timely analysis, resolution, and reporting of client issuesRole Accountabilities- Serve as single point of contact for client service projects, agreements, and spare parts- Monitor open service requests, coordinating cross-functional teams to resolve client installed base issues, obtain respective supplier root cause analysis, and provide corrective action reports to meet client expectations, escalating to immediate manager as necessary- Drive client satisfaction through effective communication and order management, contract compliance, and meeting expectations with respect to safety, quality, and delivery- Coordinate cross-functional project teams, including parent company resources and suppliers, for successful execution of service projects, ensuring that company objectives are met- Provide timely updates on service project performance, status, and client relationship issues to immediate manager.- Recommend and implement risk assessment and abatement plan to meet targets- Identify opportunities and provide recommendations to business unit for improvements on installed base management, new solutions development, products, service features, and applications to drive business growth- Produce and maintain records of service project communications, contract variations, projects, and business activities per corporate guidelines- Design competitive and viable technical approaches to resolve client issues- Produce accurate project execution estimates for cost and price evaluations of potential service orders- Develop pricing strategies to maximize service project margins- Evaluate supplier proposals to determine best technical and most economical solution for the application- Identify opportunities, initiate, and execute process improvement initiatives in the organization- Provide individual contributions necessary to meet client and business commitments- Collect, analyze, and regularly report fleet data to managementGeneral Employee Accountabilities- Bring full effort to bear on tasks assigned by manager- Give manager best advice- Give earliest notice when work cannot be delivered as specified- Cooperate and collaborate with peers and interact cross-organizationally as specified by manager- Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment- Comply with all Company policies, practices, and procedures and all regulations and laws- Recommend viable improvements proactively- Ensure effective utilization of business tools and processesMinimum Qualifications- 2 years of project, engineering, or technical leadership, or directing commercial transactions on projects in a technical environment- Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts- Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills- Demonstrated continuous improvement in areas of responsibility- Proficiency in MS Outlook, Excel, Word, and PowerPoint- Availability to travel domestically and internationally 25% of the time, often on short noticePreferred Qualifications- 5 or more years of project management experience, including capital contracts in excess of $1M per contract- 5 or more years of systems or application engineering experience- Demonstrated success in client facing, sales or marketing related- Proficiency in Oracle- Proficiency in MS Projects, AccessLink to TMEIC Corporation Americas website : https://www.tmeic.com/. To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.EEO/AA/M/F/Vet/Disability Employer