Technical Project Manager

Job Description The Technical Project Manager (TPM) works in the Information Technology (IT) workgroup focusing on our Single Sign-On (SSO) projects. This individual is a vital resource responsible for leading the way in planning, scheduling, executing, monitoring, controlling, and closing out projects within technical domains. This role will also be responsible for coordinating the service transition of projects into production with our IT Service Desk. This role involves coordinating with various teams to ensure the successful delivery of SSO solutions that meet security and usability standards. The TPM collaborates with the technical project leads and teams of engineers, developers, support resources and other technical specialists to ensure that best practices are followed, objectives are met, and risks are managed. The TPM organizes the project according to organization best practices and utilizes a technical project methodology that includes utilizing a shared workspace, measurable milestones, and project progress. Role Responsibilities Project Planning and Execution: Lead the planning, implementation, and delivery of SSO projects, ensuring they are completed on time, within scope, and within budget. Stakeholder Management: Collaborate with internal and external stakeholders to define project requirements, scope, and objectives. Technical Oversight: Provide technical guidance and support to the project team, ensuring the technical feasibility of SSO solutions. Documentation: Create and maintain comprehensive project documentation, including project plans, status reports, and post-project evaluations. Business Analysis: Support the creation of requirements documentation and business cases. Documentation: Create and maintain comprehensive project documentation, including project plans, status reports, and post-project evaluations. Service Transition: Coordinate the service transition process for new application and technical services working with IT Support SMEs. Establish the project workspace using appropriate project management tools and techniques to document track project performance, risks, scope, and timeline. Work with the team and delegate the project tasks effectively. Direct the team to achieve a common goal. Responsible for risk management for each project. Role Requirements Education Required Associate's degree in Information Technology, Computer Science, Engineering, or a related technical field. A business degree with a strong technical background is also acceptable. Experience may be considered in lieu of degree. Desired Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. A business degree with a strong technical background is also acceptable. Experience with project management methodologies (Agile, Lean, Waterfall, and Scrum) or a related discipline. Certification in Project Management (CAPM), Project Management Professional (PMP), or Agile Certified Practitioner (PMI-ACP) Proficiency in various project management and productivity applications, Project Online, Power BI, Smartsheet, MS Project, Microsoft Office (PowerPoint, Word, Excel, Teams, Planner), Power Automate. Interpersonal Skills Excellent communicator, high-energy, positive attitude, and an aptitude for professional growth. Must possess excellent communication skills (written and oral) in person and on the phone, including effective listening and interviewing skills. Ability to react quickly and efficiently to high pressure situations. Must be able to motivate others and work cooperatively in a group to achieve common goals. Team player, accepts & seeks feedback. Interact professionally with other employees, customers and suppliers. Ability to effectively manage multiple conflicting priorities and deadlines. Flexibility to travel and work after hours or weekends, if needed. Strong interpersonal and relationship building skills. Ability to work independently and within a team environment. Ability to multi-task and prioritize work to meet project deadlines. Critical listening and thinking skills. Time management skills. Customer service oriented. Decision making/problem solving skills. Resourceful in gathering information. Quick learner; process oriented; highly organized and proactive. Knowledge & Experience 5 years' experience as a Technical Project Manager or similar role on a technology team. Strong understanding of SSO technologies (e.g., SAML, OAuth, OpenID Connect), excellent project management skills, and proficiency in project management software. Experience with resource, budget, and quality management ensuring the project finishes on time and within budget. Demonstrated experience in leading teams and fostering an atmosphere of collaboration. Strong understanding of Microsoft Active Directory. Experience with cloud-based SSO solution Experience managing internal and external partnerships with vendors and consultants. Working knowledge of traditional/waterfall and agile project management principles and associated tools such as Jira or Azure DevOps. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Possess interpersonal skills, communication (written and verbal), time management, and attention to detail while being highly organized. Familiarity with Information Technology Infrastructure Library (ITIL) best practices, tools, and processes such as asset, access, incident, and problem management, change control, and service request fulfillment. Strong understanding of business processes and workflows as they relate to enterprise and business applications. Work Conditions Prolonged periods of sitting and/or standing at a computer screen. Must be able to sit or stand for long periods of time. Must be able to lift 15 pounds at times. Occasional domestic travel, via airplane, will be required for meetings. This is a hybrid role with most time being spent working from home. Attendance at important meetings and events at the local DPR office is required. DPR has been nationally recognized for its strong company culture, based on a well-defined purpose "We Exist to Build Great Things," and four core values: integrity, enjoyment, uniqueness and ever forward. A flat, title-less organization that empowers people at all levels to make decisions, DPR ranked on FORTUNE's "100 Best Companies to Work For" list for five consecutive years. For more information, visit http://www.dpr.com.