IT Support Analyst

IT Support Analyst Job Number: 352444 Category: Help Desk / Support Description: Job Title: IT Support Analyst Location: Wilmington, CA Zip Code: 90744 Job Type: Contract Keywords: itsupportjobs refineryjobs JOB RESPONSIBILITIES: Collaborate closely with the business's industrial control system support group. Planning and managing infrastructure hardware and software refresh. Responding to system alerts and unplanned equipment events to ensure the reliable running of the process control network on a day to day basis Deliver optimizing IT services by improving reliability, efficiency, quality and cost effectiveness while following required engineering and cybersecurity standards and safety practices. Maintaining documentation of supported systems. Seeking, recommending, and delivering cost effective value-added opportunities. Assisting with budget planning and development. Coordinating resources and suppliers to complete projects and work requests REQUIRED QUALIFICATIONS: 3 or more years of experience in an applicable Information Technology discipline Demonstrated strong analytical and problem-solving skills Proven verbal and written communication skills for direct customer interaction Proven ability to master and apply advanced and specialized technical training Proven ability to work well with business, and local and remote IT resources Proven ability to deliver on commitments Proven ability and willingness to provide day-to-day and after-hours support (24x7) as appropriate Ability to lift and move computers, servers, and other small network devices PREFERRED QUALIFICATIONS: Strong leadership skills 5 or more years of experience in Information Technology discipline 3 or more years of experience managing Cisco Catalyst switches 3 or more years of experience on Windows Domain System administration 3 or more years of experience configuring and maintaining VMware ESXi cluster Experience managing an Enterprise Backup solution Possess a good understanding of Firewall principle and system security Experience with system management applications Managing and maintaining a wireless network in an enterprise environment Manage, update, and maintain antivirus patching software and distribution. Basic understanding of scripting and Reports to generate Data for Routine Tasks Ability to influence individuals and groups Ability to create an environment of inclusiveness and foster communication Ability to engender trust and confidence Active learner with good business knowledge Ability to demonstrate a high level of initiative and results driven effort Ability to manage and perform multiple tasks concurrently Proven discipline in following operational standards and processes Experience with/or demonstrated aptitude to be trained on Industrial Control Systems Prior experience working in and supporting refinery environments/Distributed Control System If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com EOE/F/M/Disability/Veterans Location: Wilmington , CA Minimum Experience (yrs): Required Education: Not Specified Benefits: Return to search results Email this job to a friend (emailjobs.asp?jo_num352444) If you have previously registered with us, pleaseLog in (memberlogin.asp) to apply for this position. Logged in members may also add jobs to their job cart