Desktop Technician

Desktop Technician Job details Posted 14 October 2024 Location West Hills, Los Angeles, CA Job type Permanent Reference 940805 Job description Job Title: Logistics Operator Duration : 6 months Location : Woodland Hills, CA Pay range : $18-19/hr Job Summary: Responsible for effectively and efficiently handling computer equipment in the IT Fulfillment Center. Records, monitors, and distributes all incoming and outgoing inventory and IT equipment. Receives and records all incoming IT equipment and materials from multiple couriers and distributes accordingly. Packs, prepares shipping information, and prioritizes IT equipment for shipment by multiple couriers to multiple locations. Packs, processes, and verifies documentation for the return of IT equipment to vendors including leased equipment. Communicates as needed to vendor, business, and courier for proper processing. Essential Job Functions: Packs, prepares, and prioritizes IT equipment for on time shipment of orders and communicate issues to vendors, sender, and management. Performs receiving, material handling, warehousing and distribution operation activities within the Fulfillment Center. Audits information and quantities on all documentation against shipment or receipt, including computer hardware and peripherals and indicates any discrepancies Handles issuing and tracking RMAs, salvage and end of lease (EOL) processing of computer equipment Warranties- Performs all warranty replacements in regards to Laptop bags, printers, docking stations, monitors, and Plantronics headsets. Utilizing the vendor websites to place the warranty requests and tracking /monitoring replacement products to place back into stock and update stock counts. Ticketing-Utilizing the Services Now request system to fulfill tickets based on fulfillment/hot swap requests. This involves reaching out to the customer to confirm shipping address and asking any additional questions when needed. Managing and maintaining all computer and peripheral inventory within the warehouse. This includes monthly site scans to validate proper stock audits, and ordering additional inventory to meet demand. Testing all returned monitors and docking stations, MiFi devices, and peripheral cables to add to deployable inventory once functionality is validated. Physical Actions: Able to lift 50 lbs Education Requirements: High school diploma or equivalent required. Special Skill Requirements: Able to use Material Handling Equipment (pallet jack, shrink wrapping machine, scanner) Good communication and written skills Basic computer skills and basic MS Word and Excel skill Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.