Staff Support Analyst - Raleigh Parks

Salary: $15.00 - $19.00 HourlyLocation : Raleigh, NCJob Type: Part-TimeJob Number: 2024-00955Department: PRCR - Parks-Parks MaintenanceOpening Date: 10/14/2024Closing Date: ContinuousWork Hours: Monday through Friday 20 hours weekly between 8am and 3:30pm or 7am and 2:30pmJob DescriptionThe City of Raleigh Parks, Recreation and Cultural Resources Department (PRCR) mission is "Together we connect and enrich our community through exceptional experiences."The PRCR Department plays a leading role in the quality of life and character of the Capital City. With nearly 10,000 acres of land, 220 parks, and 120 miles of greenway trails, the Department provides a wide range of facilities, amenities, and programs that support the social, cultural, mental and physical well-being of citizens. The Department is guided by a comprehensive 20-year System Plan that identifies the overall vision of Bringing People to Parks and Parks to People. The City of Raleigh Parks, Recreation and Cultural Resources Department is seeking candidates that align with the City's values, are team-oriented and leaders with passion and vision for parks and serving the community. The part-time Staff Support Analyst position provides a variety of technical, clerical and administrative support services to senior managers in the Parks, Recreation and Cultural Resources Parks Division. Duties and ResponsibilitiesPerforms receptionist duties, data entry, document preparation, filing and otherwise relieves staff of clerical work and administrative detail performing the following duties:Answer telephones and respond to questions from Parks staff, other city departments and citizens. Route calls to staff and take messages. Provides customer support by responding to internal and external inquiries and information requests; performs basic research; routes specific requests to appropriate resource. Perform data entry into spreadsheets and/or department software. Compose routine correspondence for approval by division staff. Prepare correspondence from written or verbal instructions including letters, memos, reports and presentations. Maintain file system, file correspondence and other records. Arrange departmental meetings, programs, events or conferences as needed. Prepares and maintains a variety of complex department-specific reports, databases and presentations in support of department operations. Assist fulltime staff with financial transactions, financial and operational performance measures. Coordinates work for special projects and assists by preparing supporting documents, researching issues and information, developing contact lists, summarizing data, interacting with other departments for needed information or support. Reviews approvals and processes various forms and documents which may include requisitions, vouchers, expense reimbursement requests, payments, work orders, contract documents, invoices, personnel related reports/records, job postings, registrations, renewals, and/or travel and expenditure requests/authorizations, monitors schedules and deadlines for document processing, reconciles statements, routes documents. Typical QualificationsEducation High School Diploma or GED and four years office support experience. OR An equivalent combination of education and experience sufficient to successfully perform essential duties as listed above. Knowledge of:Customer Service principles. Business math concepts. Filing and record-keeping principles. Occupational hazards and applicable safety principles and practices. Modern office technology.Skill in:Intermediate knowledge of financial or accounting, database, spreadsheet and word processing software. Composing, editing and maintaining basic original documents including reports, presentations, and correspondence. Performing basic original research, compiling and assembling data. Following directions and meeting standards. Providing attention to detail in assignments. Proofreading and error correction. Exercising confidentiality. Maintaining and updating data and documentation. Utilizing a computer and relevant software applications. Utilizing communication and interpersonal skills as applied to interaction with co-workers, supervisors to efficiently exchange or convey information and to receive work direction. Additional Information This is a year-round, part-time position; work hours not to exceed 20 hours per week during the hours of 8am and 3:30pm.01 What time(s) of day are you available to work? Mornings (7am until 12pm) Afternoons (12pm until 6pm) All Day (as early as 7am until as late at 6pm) No Preference 02 Do you have a valid North Carolina Driver's License Class C or the ability to obtain one within 60 days of hire? Yes, I currently have a valid NC Driver's License. I do not currently have a valid NC Driver's License, but I can obtain one within 60 days of hire. No, I do not currently have a valid NC Driver's License and NO, I cannot obtain one within 60 days of hire. 03 Please select your highest level of education completed. Some high school High school diploma (or GED) Some college Associate's degree Bachelor's degree Master's degree PhD or other professional degree 04 HR Which of the following best describes your level of proficiency with Microsoft Outlook? None Basic (send, reply and forward emails; setup meetings and appointments, mark priorities) Intermediate (change view settings, create mail groups, reserve conference rooms, create calendar permissions) Advanced (create rules, establish categories, filter mail, publish calendars) 05 HR Which of the following best describes your level of proficiency with Microsoft Word? None Basic (create document, copy, paste, labels and envelopes) Intermediate (utilize styles, format sections) Advanced (create organization chart, insert chart, perform mail merge) 06 Which of the following best describes your level of proficiency with Microsoft Excel? None Basic (create document, enter and edit text, SUM, format) Intermediate (utilize functions, sort and filter lists, modify tables) Advanced (pivot charts, queries) 07 Do you have experience using PeopleSoft and/or Cityworks? Yes No 08 Briefly describe how the work experience listed on your application is relevant to the position for which you are applying. Required Question