INFORMATION SYSTEMS COORDINATION SPEC

INFORMATION SYSTEMS COORDINATION SPECDate: Oct 16, 2024Req ID: 44192Location:Little Rock, AR, US, 72209Category: DEPT OF PUBLIC SAFETYAnticipated Starting Salary: 51761Position Number: 22088897County: PulaskiPosting End Date: 10/30/2024Anticipated Starting Salary: 51761The Department of Public Safetys mission is to enhance the safety and security of all Arkansans through ethical, character-driven behavior that promotes professionalism, clear communication, and accountability while serving as the states premier public safety agency.This position is Safety Sensitive and is subject to pre-employment, random, and for-cause drug screenings.If you are requesting veterans preference, please include your DD214.Provides tier 2/3 technical support for enterprise-level application systems. Performs analyses on application functionality and suggests improvements to stakeholders and management. Tests and evaluates potential software releases. Assists in the development of test procedures for evaluating potential software updates. Assists with the development of documentation and training for end users and support staff. Collaborates with other teams to provide the most efficient resolution to issues and the highest level of support.Position InformationClass Code: D061CGrade: IT05FLSA Status: EXEMPTSalary Range: $51,761.00 - $82,560.00SummaryThe Information Systems Coordination Specialist is responsible for coordinating the development of automated computer systems and defining user needs. This position is governed by state and federal laws and agency/institution policy.FunctionsCoordinates the development and implementation of systems and programs, gathers data from users, reviews system changes, policies, and procedures to define system needs, and prepares and analyzes test data and on-line programs. Supervises a small professional and administrative support staff by interviewing and recommending for hire, making work assignments, training, and evaluating the performance of incumbents. Performs technical analysis of software, hardware, and network systems to evaluate network services and technology in support of current and future development of the network. Performs analyses and diagnostics to isolate the source of network, hardware and software malfunctions. Performs other duties as assigned.DimensionsNoneKnowledge, Skills and AbilitiesKnowledge of the application of systems analysis and programming in automated information systems. Knowledge of capabilities and limitations of information systems hardware and software. Knowledge of supervisory practices and techniques. Ability to analyze information system problems or errors and devise corrective measures. Ability to supervise a subordinate professional and administrative support staff. Ability to write moderately complex applications to fulfill requirements or select appropriate off-the-shelf software and modify to suit agency or institution needs. Ability to plan and direct the work of others.Minimum QualificationsThe formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field; plus four years of experience in computer support including one year of supervisory or leadership experience. OR Completion of technical training in computer science, information technology, or a related field acquired from a vocational, military or industrial setting plus six years of experience in computer support, including one year of supervisory or leadership experience. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.LicensesNoneThe State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.Nearest Major Market:Little Rock