Hemmersbach GmbH & Co. KG
IT Field Technician
Hemmersbach GmbH & Co. KG, Richland, Washington, United States, 99352
Recruiting contactContact us directly if you have any questions about this open job positionContact us
Your skills18 months of IT experience (or equivalent)Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.Driving licenceExcellent time management skillAbility to work independently and as part of a teamYour tasks
Responsibilities:
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.Performing equipment installations, upgrades, and repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment.Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues. This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.Provide day to day support at the customer locations within a geographical region(s).Support customers in technical problems they have with their technical equipment.Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
Dental insuranceExtra hours compensationFlexible spending account FSAHealth insuranceInternal career developmentInternational environmentLife insuranceSick leave payments
Your skills18 months of IT experience (or equivalent)Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.Driving licenceExcellent time management skillAbility to work independently and as part of a teamYour tasks
Responsibilities:
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.Performing equipment installations, upgrades, and repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment.Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues. This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.Provide day to day support at the customer locations within a geographical region(s).Support customers in technical problems they have with their technical equipment.Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
Dental insuranceExtra hours compensationFlexible spending account FSAHealth insuranceInternal career developmentInternational environmentLife insuranceSick leave payments