Hemmersbach GmbH & Co. KG
Onsite IT Support Technician
Hemmersbach GmbH & Co. KG, Franklin Park, Illinois, United States, 60398
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Your skills18 months of IT experience (or equivalent)Ability to build relationshipsExcellent time management skillExperience in OS, Apps and H/W installation and troubleshooting depending on project productsAble to install and set up new computers systems and perform routine maintenanceAbility to work independently and as part of a team.Communicate effectively with clients, team members, and management.Service now experienceYour tasks
Provide day to day local/remote desktop supportHandle inbound calls and answer questionsTroubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing systemLevel 2 TechSW HW supportActive DirectoryMSTeamsImagingInventoryRequired skills
Microsoft productsOutlookSCCMPhone configurationService NOWPlant EnvironmentExcellent Communication skillsNetwork KnowledgeBe part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
Buddy programDental insuranceInternal career development programInternational job opportunitiesOnboarding programSick leave paymentsUnlimited employment contract
Your skills18 months of IT experience (or equivalent)Ability to build relationshipsExcellent time management skillExperience in OS, Apps and H/W installation and troubleshooting depending on project productsAble to install and set up new computers systems and perform routine maintenanceAbility to work independently and as part of a team.Communicate effectively with clients, team members, and management.Service now experienceYour tasks
Provide day to day local/remote desktop supportHandle inbound calls and answer questionsTroubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing systemLevel 2 TechSW HW supportActive DirectoryMSTeamsImagingInventoryRequired skills
Microsoft productsOutlookSCCMPhone configurationService NOWPlant EnvironmentExcellent Communication skillsNetwork KnowledgeBe part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
Buddy programDental insuranceInternal career development programInternational job opportunitiesOnboarding programSick leave paymentsUnlimited employment contract