Nokia
Customer Project Manager
Nokia, Coppell, Texas, United States, 75019
Job Description
Customer Project Managers utilize their project and people management skills to deliver high quality projects on time, on budget and with unwavering professionalism.
Our Project Managers are responsible for managing cross functional teams (leasing, zoning, architecture & engineering, construction, integration & optimization etc.), and reporting to management, communicates to clients; and ensuring Nokia meets scope, schedule, cost and quality, metrics for the project.
We are looking for a high performing Customer Project Manager to join our team.
Responsibilities
As part of our team, you will:Interface with the customer on a daily basisDefine project scope, schedule, cost, resources, risk, quality, and deliverables in collaboration with customers and Nokia managementForecast & Actualize Nokia Site TrackerWhere required, negotiate with other department managers for the acquisition of required personnel from within the companyDetermine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary, during project cycleSet and continually manage project expectations with team members and other stakeholdersIdentify and resolve issues and conflicts within the project teamDevelop and deliver progress reports, proposals, requirements documentation, and presentationsPerform Risk Analysis for the projectProactively manage changes in project scope, identify potential crises, and devise contingency plansDefine project success criteria and disseminate them to involved parties throughout project life cycleBuild, develop, and grow any business relationships vital to the success of the projectConduct project reviews & create recommendations identifying successful/unsuccessful project elementsCollect best practices and tools for project execution and managementFollow all Nokia Information Security policies and guidelines including ISMS (ISO27001 program)Travel: up to 20%Note: No relocation or sponsorship offered for this role.
Qualifications
You must have:
At least 10 years of telecom experience including site acquisition, construction, integration, optimization process knowledgeExperience with the T-Mobile South Central MarketsMinimum, OSHA 10 CertifiedFamiliar with T-Mobile magenta buildDemonstrated focus on safety in the work environmentHighly Developed Knowledge of project management skills, with understanding of scope, schedule, cost, quality, risk, resource, and delivery management.Ability to manage multiple projects simultaneouslyEffective communicator, written and oral with ability to present to managementProficient computer skills, MS Office - Word, Excel, Power Point, Projects.Desire to Succeed and Learn New Skills.Commitment to excellence and high standards.Ability to work independently and as a member of various teams and committees.Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.It would be nice if you also had:
PMP certified, Nokia PM Practitioner certified or actively pursuing certification, must obtain within 12 monthsPrevious experience in matrix managed organizationsDeveloped Financial knowledge, ability to define/track project/program financials such as Budget, Margin, Invoicing, Revenue recognitionRequired Competencies:
Customer FocusStrategic AgilityDealing with AmbiguityInterpersonal SavvyPriority SettingMotivating OthersDecision QualityBusiness AcumenAbout Us
Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:
One of the World's Most Ethical Companies by EthisphereGender-Equality Index by BloombergWorkplace Pride Global BenchmarkAt Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.
Additional InformationUS/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:
Corporate Retirement Savings PlanHealth and dental benefitsShort-term disability, and long-term disabilityLife insurance, and AD&D - Company paid 2x base payOptional or Supplemental life and AD&D insurance (Employee/Spouse/Child)Paid time off for holidays and VacationEmployee Stock Purchase PlanTuition Assistance PlanAdoption assistanceEmployee Assistance Program/Work Life Resource Program
The above benefits exclude students.
Disclaimer for US/Canada
Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity.(Check the salary ranges in the job info section for this role)
All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.
About the Team
Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).
Customer Project Managers utilize their project and people management skills to deliver high quality projects on time, on budget and with unwavering professionalism.
Our Project Managers are responsible for managing cross functional teams (leasing, zoning, architecture & engineering, construction, integration & optimization etc.), and reporting to management, communicates to clients; and ensuring Nokia meets scope, schedule, cost and quality, metrics for the project.
We are looking for a high performing Customer Project Manager to join our team.
Responsibilities
As part of our team, you will:Interface with the customer on a daily basisDefine project scope, schedule, cost, resources, risk, quality, and deliverables in collaboration with customers and Nokia managementForecast & Actualize Nokia Site TrackerWhere required, negotiate with other department managers for the acquisition of required personnel from within the companyDetermine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary, during project cycleSet and continually manage project expectations with team members and other stakeholdersIdentify and resolve issues and conflicts within the project teamDevelop and deliver progress reports, proposals, requirements documentation, and presentationsPerform Risk Analysis for the projectProactively manage changes in project scope, identify potential crises, and devise contingency plansDefine project success criteria and disseminate them to involved parties throughout project life cycleBuild, develop, and grow any business relationships vital to the success of the projectConduct project reviews & create recommendations identifying successful/unsuccessful project elementsCollect best practices and tools for project execution and managementFollow all Nokia Information Security policies and guidelines including ISMS (ISO27001 program)Travel: up to 20%Note: No relocation or sponsorship offered for this role.
Qualifications
You must have:
At least 10 years of telecom experience including site acquisition, construction, integration, optimization process knowledgeExperience with the T-Mobile South Central MarketsMinimum, OSHA 10 CertifiedFamiliar with T-Mobile magenta buildDemonstrated focus on safety in the work environmentHighly Developed Knowledge of project management skills, with understanding of scope, schedule, cost, quality, risk, resource, and delivery management.Ability to manage multiple projects simultaneouslyEffective communicator, written and oral with ability to present to managementProficient computer skills, MS Office - Word, Excel, Power Point, Projects.Desire to Succeed and Learn New Skills.Commitment to excellence and high standards.Ability to work independently and as a member of various teams and committees.Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.It would be nice if you also had:
PMP certified, Nokia PM Practitioner certified or actively pursuing certification, must obtain within 12 monthsPrevious experience in matrix managed organizationsDeveloped Financial knowledge, ability to define/track project/program financials such as Budget, Margin, Invoicing, Revenue recognitionRequired Competencies:
Customer FocusStrategic AgilityDealing with AmbiguityInterpersonal SavvyPriority SettingMotivating OthersDecision QualityBusiness AcumenAbout Us
Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:
One of the World's Most Ethical Companies by EthisphereGender-Equality Index by BloombergWorkplace Pride Global BenchmarkAt Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.
Additional InformationUS/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:
Corporate Retirement Savings PlanHealth and dental benefitsShort-term disability, and long-term disabilityLife insurance, and AD&D - Company paid 2x base payOptional or Supplemental life and AD&D insurance (Employee/Spouse/Child)Paid time off for holidays and VacationEmployee Stock Purchase PlanTuition Assistance PlanAdoption assistanceEmployee Assistance Program/Work Life Resource Program
The above benefits exclude students.
Disclaimer for US/Canada
Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity.(Check the salary ranges in the job info section for this role)
All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.
About the Team
Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).